Businessolver

www.businessolver.com

1 Job

1,512 Employees

About the Company

Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control. Recently, Businessolver welcomed Workterra, The Capstone Group, and ComplianceDashboard into it's portfolio of companies and products. https://www.businessolver.com/news/businessolver-announces-key-acquisition-of-the-capstone-group/

Listed Jobs

Company Name: Businessolver
Job Title: Processing Specialist - Special Processing (Work Remotely Anywhere in the U.S.)
Job Description: Job Title: Processing Specialist - Special Processing Role Summary: Process QMCSO, Condolence, and Appeals transactions for benefits programs, ensuring compliance with IRS regulations and client-specific requirements. Focus on accuracy, confidentiality, and proactive problem-solving to support client and employee satisfaction. Expactations: Strong customer service orientation; detail-oriented mindset; adherence to procedural and regulatory standards. Must maintain confidentiality, meet attendance requirements, and demonstrate adaptability in a team-focused environment. Key Responsibilities: - Process benefits-related transactions (QMCSO, Condolence, Appeals). - Review incoming documentation and life events for compliance. - Communicate transaction details to internal/external partners. - Partner with clients to ensure quality outcomes via written/verbal communication. - Comply with IRS and corporate compliance standards. - Identify risks and resolve issues proactively. - Document processes and support cross-team collaboration. Required Skills: - 1-2 years in benefits administration or claims processing. - Proficiency in Microsoft Office (Excel, Word). - Strong written/oral communication and customer service. - Problem-solving and multitasking abilities. - Adaptability and team collaboration. Required Education & Certifications: - Bachelor’s degree or equivalent work experience. - Life and Health license preferred.