- Company Name
- Xceed
- Job Title
- Account Manager (GER & FRA)
- Job Description
-
Who we are
At Xceed we are all about unlocking the extraordinary. Our mission is to connect music lovers with authentic events and inspiring individuals, fostering unforgettable experiences that last well beyond the night’s end.
Xceed is a venture-backed startup headquartered in Barcelona on a mission to create a world where everyone can live extraordinary experiences by joining authentic music events and connecting with inspiring people. We currently operate in over 20 markets globally and take 10 million unique event-goers out for a dance each month.
Ranked as the 45th fastest-growing company in Italy for 2025 by Il Sole 24 Ore and Statista, and recognized among Apple’s Top 100 Apps globally and Spain’s fastest-growing start-up in 2018, we are seeking an ambitious, goal-oriented profile with a strong interest in music events and clubbing culture to join our Account Management team.
We’re here to have a good time and make epic things happen and won’t settle for anything less.
Who you are
As the face of our company, you'll manage, nurture, and expand our relationships with a diverse portfolio of clients, including clubs, festivals, and organizers, as well as identify new opportunities worldwide.
You should have strong experience in managing client relationships and accounts, as well as an ability to speak multiple languages - in this case, fluency in French, German, and English are a must. Ideally, you are experienced in and passionate about the music, events, or ticketing industry.
What will you do
Client Relationship: Serve as the liaison between organizers, clubs, festivals, and Xceed, managing relationships to drive adoption, retention, growth, and client satisfaction.
Onboarding: Work closely with the sales team to onboard new customers, ensuring a smooth and seamless transition.
Training and Support: Develop comprehensive training & support material, empowering our clients to get the most out of Xceed Pro.
Contract Renewals: handling end-of-term client renewals, aiming to retain and grow current clients.
Client Performance Analysis: Monitor, analyze, and report client activities and insights to identify improvements.
Interdepartmental collaboration: Partner closely with the marketing, sales, product and operations teams to coordinate campaigns and cross-functional initiatives.
What we are looking for
A proven track record in sales and account management, particularly in the music, ticketing and events industries.
Experience working with SaaS solutions and a strong technical background.
Fluency in English, German, and French Additional languages are welcome!
Analytical, with a data-driven approach and strong proficiency in G Suite, Microsoft Office, and CRM systems such as Salesforce, Hubspot or Pipedrive.
A humble attitude and a good sense of humor are a must ;).
Flexibility regarding your availability (often you may be contacted by organizers at the time of events during evenings and weekends).
Our perks
Unlimited remote working and absolute flexibility.
Unlimited holidays,
Workcation - work from wherever you want!
Unlimited access to our learning platforms (Codely, Coursera, MasterClass, Blinkist…) - you have a vast opportunity to learn and grow.
Join team-building activities and meet-and-greet events.
Weekly hours allocated to studying & learning
So, why will Xceed be your favorite team?
You will become part of a successful and growing start-up that has been quadrupling revenues year on year.
You will form part of a passionate, hardworking, and ambitious team.
You will enjoy a casual, young, and multicultural mindset.
You will have full autonomy and vast opportunities to learn & grow
You will thrive in an environment built to experiment with new ideas.
& you will absolutely, always, 100%, have lotssss of fun!
Our principles
* Moderation is fatal
* Taste everything
* Have no plan B
* Inspire
* Don’t ask if the party is going to be fun
_______________________________________________________
*Opportunities - all qualifying applications will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, your favorite football team or music taste - except reggaeton, we probably cannot accept that, sorry ;).
