Servaada - a Wipro Company

About the Company

The name Servaada combines the English word 'serve' and the Hindi noun 'vaada', which means ‘a promise’. Whilst it evokes our Anglo-Indian heritage –it makes a ‘service promise’ – a simple but heartfelt pledge to provide outstanding customer service.  

Servaada brings together talented and vastly experienced people from across financial services and supercharges their abilities with the digital power of its parent company, Wipro, a global technology leader. 
 
Our ALPHA platform already captures countless years of priceless industry knowledge. Servaada will develop and upgrade this inheritance so that it becomes the world’s leading technology platform for running life-company operations.  

Our people have deep industry roots; we’ll build unmatched tools; and together, we’ll shape something extraordinary: an unrivalled service that benefits from the past and transforms the future. 

Our Ambition:
Our ambition is to grow across markets and countries around the world, and transform the platform and service for our clients, customers, and the industry. Whether it’s helping someone retire with confidence or protecting their family’s future, we’re here to deliver those moments. 

Our People: 
We’re building a culture that fosters a place to connect, grow, and thrive. At Servaada, collaboration is natural and every voice counts. Our values and spirit shape how we show up every day, creating a workplace where everyone truly belongs.  

We help our clients provide excellent customer service to their retail and corporate customers – while optimising efficiency, reducing operational risk, and operating consistently with the FCA’s strict regulatory framework.

Our core mission is to enhance customer journeys and support our clients in placing their customers at the heart of their business. Every engagement is designed to reflect brand values and deliver fair, transparent, and consistent outcomes