Sticker Pack

A propos de l'entreprise

Sticker Pack is a B2B company specializing in the sale of custom stickers to retailers in tourist markets. We like to look at it as though we are in the art resale business and the medium is stickers. We take pride in offering high-quality stickers with industry-leading artwork, all designed and printed on demand in Reno, Nevada, USA. Our streamlined production process ensures fast turnaround times, allowing us to fulfill orders quickly and efficiently.

Offres d'emploi listées

Company Name

Sticker Pack

Job Title

Head of Business Operations

Job Description

Job Title: Head of Business Operations Role Summary: Owns and scales the company’s business operations platform, translating strategy into data‑driven workflows, ensuring data integrity, and enabling predictive decision‑making across Sales, Production, and Leadership. Expectations: • All core workflows documented, scalable, and governed by SOPs with defined entrance/exit criteria. • Operational reporting shifts from ad‑hoc to predictive, delivering automated alerts for churn risk and bottlenecks. • Administrative overhead for sales and production staff is measurably reduced through intuitive workflow design and automation. • Data integrity enforced by automated validation gates; schema changes follow formal change control without disruption. • Cross‑team handoffs show measurable reductions in rework or delays. Key Responsibilities: • Conduct stakeholder interviews to extract complex business logic and translate into workflow pipelines, binary gates, and automation triggers. • Treat internal tools as a product; conduct user research to ensure intuitive, friction‑free workflows for staff. • Act as liaison between business stakeholders and technical teams to align system logic with strategic goals. • Define, mandate, and manage the company’s data dictionary and SOPs, ensuring a unified language across functions. • Own configuration and architecture of the operating platform (e.g., Monday.com), preventing schema drift and managing change control. • Translate business objectives into system rules, automations, and scalable operating structures that generate actionable data. • Build decision‑grade operational dashboards and reports; own weekly business reviews to refine insights. • Serve as final decision authority on operating system structure, data definitions, workflow stage gating, and approval of system changes affecting data integrity. Required Skills: • Systems thinking with a focus on downstream impacts of upstream changes. • Pragmatic architecture – balancing rigorous constraints with business utility. • Operational excellence – ability to enforce process compliance across diverse teams. • Product ownership mindset; experience managing internal tools as products. • Strong stakeholder management and cross‑functional communication. • Expertise in platform configuration (e.g., Monday.com) and automation rules. • Data analysis proficiency; ability to design KPI dashboards and predictive reporting. • Change management and governance experience. Required Education & Certifications: • Bachelor’s degree in Business, Operations, Information Systems, or related field. • 5+ years of progressive operations or business systems management experience. • PMP, Scrum, or Six Sigma certification preferred.

Reno, Etats-unis

On site

25-03-2026