L3 Production Support - Front Office
On site
London, United Kingdom
Freelance
09-01-2025
Job Specifications
Job Description :
Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.
Debug and troubleshoot technical reported system/ user issues efficiently, minimizing impact on business operations.
Analyze incidents, identify root causes, and implement preventive measures.
Engage in frequent problem management, ensuring long-term stability of systems.
Communicate effectively with senior stakeholders, including Managing Directors, to provide timely updates and resolutions.
Be ready to transform support, drive effort reduction, strategic fixes, build knowledge repository, shift left and more
Proficiency in at least one object-oriented programming language (e.g., Java, Python).
Strong debugging and troubleshooting skills, with the ability to solve complex technical issues.
Excellent communication skills to collaborate with stakeholders at all levels.
Experience in a dynamic, high-pressure work environment.
Prior experience supporting front-office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role.
About the Company
Smartedge is a globally recognised Technology firm established in the year 2005. We are headquartered in London with 15 offices globally, and offer a full range of IT Services and Professional Recruitment Services (PRS) across Europe. Our reputation in the IT and Engineering domain coupled with an excellent consultant network across Europe, with an in-house authenticated database of 100,000+ consultants helps us to be truly SMART in our solutions. Smartedge Brand Promise: We are committed to transforming your organi... Know more
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