Job Specifications
Company Description
Cyber Security Shield is a leading cybersecurity company empowering organizations to achieve true cyber resilience in an increasingly complex threat landscape. We specialize in AI-powered security solutions, managed security services, and comprehensive risk management that transforms cybersecurity from a cost center into a competitive advantage.
Our expert team delivers cutting-edge protection through our Shield platform--combining advanced threat detection, rapid incident response, and continuous security optimization. From Fortune 500 enterprises to growing businesses, we help organizations anticipate risks, respond precisely to threats, and build lasting resilience.
At Cyber Security Shield, we believe security drives transformation. Our innovative approach enables businesses to innovate confidently, accelerate digital initiatives, and enter new markets without fear of disruption. We're not just protecting data--we're empowering growth.
Join our mission to make cybersecurity a catalyst for business success. Together, we're building the future of cyber resilience.
Ready to shield the digital world? Apply today.
Position Overview
We're seeking a dynamic Director of Security Services and SOC Management to lead our security operations and service delivery teams. This executive role will drive the strategic vision, operational excellence, and growth of our managed security services while ensuring our Security Operations Center delivers world-class threat detection and response capabilities.
The ideal candidate combines deep technical cybersecurity expertise with proven leadership skills and business acumen. You'll be responsible for scaling our SOC operations, building high-performing teams, and ensuring our clients receive exceptional security outcomes that enable their business growth.
Key Responsibilities
Strategic Leadership
* Develop and execute the strategic roadmap for security services and SOC operations
* Drive revenue growth through service innovation and client success initiatives
* Partner with the executive team on business development and client relationships
* Establish key performance indicators and ensure service level agreement compliance
SOC Operations Management
* Oversee 24/7 Security Operations Center delivering threat monitoring and incident response
* Lead continuous improvement initiatives to enhance detection capabilities and reduce response times
* Implement advanced analytics, AI/ML technologies, and automation to scale operations
* Ensure compliance with industry frameworks (NIST, ISO 27001, MITRE ATT&CK)
Team Leadership & Development
* Build, mentor, and lead high-performing security analysts and engineers (15+ team members)
* Develop talent pipeline through recruiting, training, and career development programs
* Foster a collaborative culture focused on continuous learning and innovation
* Establish technical competency frameworks and certification requirements
Client Success & Service Delivery
* Ensure exceptional service delivery and client satisfaction across managed security services
* Lead incident response coordination and client communications during security events
* Drive service expansion opportunities and client retention initiatives
* Establish thought leadership through industry presentations and content development
Technology & Innovation
* Evaluate and implement cutting-edge security technologies and platforms
* Drive integration of AI-powered threat intelligence and automated response capabilities
* Oversee security tool stack optimization and vendor management
* Ensure scalable architecture supporting business growth objectives
Required Qualifications
Experience & Education
* Bachelor's degree in Cybersecurity, Computer Science, or related field (Master's preferred)
* 10+ years progressive cybersecurity experience with 5+ years in leadership roles
* Proven track record managing SOC operations and security services delivery
* Experience scaling security operations in high-growth technology companies
Technical Expertise
* Deep knowledge of SIEM, SOAR, EDR, and advanced threat detection technologies
* Expertise in incident response, digital forensics, and threat hunting methodologies
* Strong understanding of cloud security (AWS, Azure, GCP) and hybrid environments
* Knowledge of regulatory compliance requirements (SOC 2, PCI DSS, HIPAA, GDPR)
Leadership & Business Skills
* Demonstrated ability to build and lead high-performing technical teams
* Proven track record driving operational excellence and service quality improvements
* Strong business acumen with P&L responsibility and client relationship management
* Excellent communication skills with the ability to present to C-level executives
Industry Recognition
* Professional certifications (CISSP, CISM, GCIH, or equivalent strongly preferred)
* Active participation in the cybersecurity community and industry organizations
* Track record of
About the Company
Cyber Security Fusion Center correlates security telemetry data from security tools across your environment to enable extended detection capabilities and precision response from Cyber Security Shield managed security services. We see what you see, and help you tune security tools to your unique security posture. With complete visibility, you can collaborate, detect, respond, and measure your security program with the same access and transparency as our experts, which fosters accountability, engagement, and proactive actions....
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