Job Specifications
Meta is looking for an experienced people manager and organizational leader to join our Product Operations team, a component of Global Operations. Product Operations plays a critical role in product development and health at Meta, from inception and building, to launch and growth. The team partners closely with product and engineering to align on a single goal: every user interaction works well. The leader of this team will support Social Experiences, Search and Meta AI on Facebook. More than 3 billion people use Facebook monthly to connect with their networks, family and friends. Whether you're thrifting gear, showing a reel to that group who gets it, or sharing laughs over fun images reimagined by AI. Facebook helps you make things happen like no other social network. As a Manager in Product Operations, you'll manage a team of individual contributors who work cross-functionally to identify substandard experiences, evaluate improvements and create compelling insights to fix those experiences. Your primary customer is Engineering, however you will form relationships with leaders across product teams to ensure your team has the support and resources they need to be successful. You will also tackle problems yourself and maintain your own roadmap to deliver impact to the app and our organization.
Manager, Product Operations on Instagram Responsibilities:
Build effective, collaborative cross-functional relationships with Product, Engineering, Data Science, Data Engineering, Operations Partnerships, Legal, and Privacy, among other teams
Elevate the quality of service delivery to product teams leveraging operational best practices and proactively identify and improve operational efficiencies and implement scalable solutions
Manage a team of individual contributors of varying experience levels
Create structure for your team to solve ambiguous business problems
Be directly responsible for large projects and coordinate across multiple stakeholders in support of Meta's initiatives
Develop an in-depth understanding of the priorities of the product teams you support and lead your team in providing data-led recommendations
Establish team goals, aligning with multiple stakeholders on strategies for executing, measuring progress, and reporting results
Minimum Qualifications:
Bachelor's Degree
5+ years in tech, consulting, operations, project management or other related experience
3+ years of direct people management experience in a highly agile, project-based environment
Experience prioritizing and ensuring key initiatives move forward, managing multiple cross-functional stakeholders, and working with deadlines
Experience building, optimizing, and scaling programs
Experience influencing executive level leadership across different domains
Problem-solving, critical thinking, and analytical experience
Preferred Qualifications:
Experience working with product teams and engineering to drive execution and deliver results
Proven track record of managing major programs or projects that span multiple teams or organizations
Proficiency in data analysis and interpretation to drive decision-making and program prioritization
Understanding of AI/ML concepts and how they can be applied to improve product features, operational workflows, or program outcomes
Previous experience evaluating AI solution proposals to assess their impact on business goals and technical feasibility
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today--beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruitin
About the Company
More than one billion people around the world use Instagram, and we're proud to be bringing them closer to the people and things they love. Instagram inspires people to see the world differently, discover new interests, and express themselves. Since launching in 2010, our community has grown at a rapid pace. Our teams are growing fast, too, and we're looking for talent across engineering, product management, design, research, analytics, technical program management, operations, and more. In addition to our headquarters in Me...
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