ServiceNow Senior Developer
Hybrid
Leeds, United Kingdom
Full Time
16-01-2025
Job Specifications
ServiceNow Senior Developer
Leeds, UK
Permanent Opportunity
Position Overview
We are seeking a highly skilled & experienced ServiceNow Senior Developer with a passion for innovation. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow partner.
In this role, you will be reporting into the Mastek ServiceNow Product Owner. You will be responsible for designing, developing & implementing solutions on the ServiceNow platform, that align with our customers business strategies. You will collaborate with cross-functional teams to drive process improvements, enhance system efficiency & deliver high-quality service management solutions.
Key Responsibilities
Platform Development & Configuration:
Design, develop & implement ServiceNow solutions, including custom applications, integrations & flows.
Configure, support & maintain core applications such as; ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre & Integration Hub.
Technical Leadership & Collaboration:
Serve as a technical lead providing guidance & best practices.
Collaborate with stakeholders to gather & analyse requirements, translating & documenting these into effective ServiceNow solutions.
Work with cross-functional teams to ensure seamless integration & delivery of end-to-end solutions.
Innovation & Continuous Improvement:
Stay current with ServiceNow best practices & industry trends to promote innovation.
Develop proof of concepts (POCs) for new ServiceNow features & capabilities.
Lead cross team initiatives to drive innovation ideas & see these through to fruition (with the prospect to re-purpose these capabilities across other customers).
System Administration & Support:
Perform regular system & application maintenance, ensuring optimal performance & stability.
Troubleshoot & resolve issues, providing timely & effective support to end-users.
Conduct system audits (when required) & prepare comprehensive documentation.
Training & Documentation:
Create technical documentation, including design documents, process flows & user guides.
Maintain ServiceNow specific technical documentation within ServiceNow Knowledge base & customer systems (as appropriate)
Train & support end-users on ServiceNow functionalities & best practices.
Must Have Skills
Able to commute to the central Leeds office.
Minimum of 4 years of experience as a ServiceNow Developer, with at least 2 years in a senior or lead role developer role.
Extensive experience with ServiceNow development, including scripting (JavaScript, Glide).
Strong understanding of ServiceNow modules such as; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations).
Good understanding of ServiceNow out of the box architecture.
Proven experience in developing & implementing innovative solutions on the ServiceNow platform, driving thought leadership.
Excellent analytical & problem-solving skills, with a strong attention to detail.
Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments.
ServiceNow Certified System Administrator (CSA).
ITIL v4 qualified.
Preferred Skills
Experience with Agile/Scrum methodologies & tools.
Good understanding of ServiceNow modules such as; ITOM, CSM & SPM.
Good understanding of the Atlassian products, such as Jira & Confluence.
Good understanding of authentication methods used within ServiceNow.
Certified Implementation Specialist (CIS), or other relevant certifications.
About the Company
Mastek is an enterprise digital and cloud transformation partner that engineers excellence for customers in industries such as healthcare and life sciences, retail & consumer, manufacturing, financial services, and public sector across 40 countries, including the UK, US, Europe, the Middle East, and Asia Pacific. Mastek helps enterprises decomplex digital and delivers business outcomes with trust, value, and velocity across the spectrum of services including digital experience & engineering, cloud implementations, data, auto... Know more
Related Jobs
- Company Name
- Battenhall
- Job Title
- Frontend Developer
- Job Description
- Frontend Developer, UK Role Summary: The role of Frontend Developer will be part of Battenhall’s Innovation team, which is focussed on new product development and continuous improvement of both external and internal products and services. We identify opportunities to solve problems and deliver greater value to both our internal teams and our customers. This means that sometimes we work on small, discrete projects that go from conception to deployment within a month, and at other times we work on large scale SaaS products that have a lifespan of years. The role of Frontend Developer will have a primary focus of accelerating the development of our flagship product, which hinges on getting data out of social platforms efficiently, storing it, wrangling it, and making it available in a clean and concise UI for our customers, playing a crucial role in shaping our product and contributing to exciting new initiatives. The position also offers a blend of focused product development and the opportunity to work on innovative MVPs and standalone web apps. As such, experience as a design engineer with experience in JavaScript and an interest in product development would also be considered. This is an exciting time to join this growing team, with huge opportunities for personal growth and career development as an early team member. Responsibilities: Contribute to the development, maintenance, and scaling of our flagship TypeScript web app Work closely with the Insights team to implement data-driven features Collaborate with the Design team to bring user interfaces to life Participate in code reviews and maintain high code quality standards Optimise application performance and improve user experience Collaborate with the wider agency team on small ideas and MVPs for standalone products Skills & Qualifications: 3-5 years of experience as a front end developer, preferably in product teams Strong proficiency in React Proficient in using GitHub for version control and project management Excellent problem-solving skills and attention to detail Strong communication skills and ability to collaborate with non-technical team members Experience with developing MVPs and rapid prototyping Knowledge of UX/UI principles Experience with NextJS and TypeScript Experience with Tailwind CSS for styling Familiarity with Postgres databases and Supabase Experience with cloud platforms, particularly Digital Ocean Familiarity with Agile development methodologies Strong communication and teamwork abilities to collaborate effectively with both technical and non-technical team members. Enthusiasm for a startup-like environment, with a willingness to adapt and innovate. Ability to work independently and manage time efficiently. Contact us If you believe you’re the right candidate, please get in touch with us at join@battenhall.com, including your CV, cover letter, and any relevant examples or a portfolio of work. Battenhall has a commitment to diversity, equality, and inclusion within the workplace. Please be eligible to work within the UK.
- Company Name
- ApplianSys
- Job Title
- Software Developer - Linux/Python/+
- Job Description
- About Us ApplianSys is a successful Coventry-based company. Our flagship product is the undisputed world leader in its niche, helping transform young people’s education across entire nations, particularly in the developing world. Our growth has surged from encouraging to explosive, with massive orders tripling turnover from previous record levels—and set to rise even further. This paves the way for significant company expansion across all fronts. We urgently need highly capable, ambitious software engineers to accelerate our product development and help take us to the next level. Why Join ApplianSys? We aim to be world-class in both business performance and as a workplace: Excellence first: Customers frequently tell us our products and service are world-class. Spectacular success: Our momentum is accelerating. Global impact: Customers in over 160 countries, with teams in Kuala Lumpur, Austin, and South Africa, alongside our Coventry HQ. Education partnerships: Engaged with ministries of education in over 30 countries. Rapid scaling: We are on track for 5x growth within 12-18 months. Market leadership: Almost a monopoly in the US within our niche. Expanding dominance: Plans underway to establish global leadership in additional product markets. Explosive sales: Expected 5-10x growth within 1-2 years. Who We’re Looking For We seek individuals eager to elevate their careers. Our standards are high, and the work is intellectually challenging. These positions offer the opportunity to make a personal impact, develop your skills, and achieve substantial professional and financial rewards. People enjoy working at ApplianSys and describe it as having a special, positive culture: Hard-working, demanding, and meritocratic, yet supportive, friendly, and team-oriented. Highly international: We value diversity and have employed over 50 nationalities, with an inclusive workforce across gender, race, and religion. Strong values: Our principles extend beyond business objectives—we live by them. For more insight into working at ApplianSys, visit www.careers.appliansys.com. The Role This position is for senior developers to contribute to all phases of the product development cycle. You will: Work in teams to specify, design, and develop software for new products or upgrades. Provide technical leadership within the team, mentoring junior developers. Collaborate closely with hardware development, technical support, marketing, sales, and production teams, offering opportunities for cross-functional projects. What We’re Looking For Key Requirements Proficiency in Linux programming and fluency with network applications and protocols. Strong Python skills, or a strong grasp of multiple programming languages with transferable skills. Basic UI design and web application implementation knowledge. Strong team player with leadership ability, problem-solving skills, and stakeholder engagement experience. Organised and thorough, comfortable in a multi-tasking, deadline-driven environment. Degree in Computer Science or equivalent professional experience. Preferred Qualifications Experience in UX design for web-based products. Aptitude for mentoring junior developers. Expertise in network technologies such as HTTPS, PKI, HTTP2/3, TLS, DNS, DHCP, Squid, nginx, etc. Familiarity with open-source development (e.g., demonstrated via GitHub contributions). Knowledge of DevOps culture and practices. Understanding of Linux internals (kernel tuning, device drivers, system optimization). Salary & Benefits £40-70k package (dependent on experience and skills). Performance-driven culture: Regular salary reviews and bonuses offer significant earning potential. Location: Coventry-based with flexibility possible. Start Date: ASAP. How to Apply If you have what it takes, submit your CV, cover letter, and examples of your coding work (if available). Your cover letter should explain: Why are you particularly interested in this role? What strengths make you a standout candidate? Note: Applications without a cover letter will not be considered
- Company Name
- Nine Twenty Recruitment
- Job Title
- Lead Developer (Umbraco)
- Job Description
- My client is a digital health consulting and products company headquartered in Glasgow, serving major clients across the US and UK. Role Description: In this role, you will be responsible for taking the lead on developing, customising, and maintaining web applications using Umbraco CMS. You will collaborate with cross-functional teams to deliver high-quality digital solutions that meet the needs of our healthcare clients. Key Responsibilities: Develop, customize, and maintain web applications using Umbraco CMS. Collaborate with designers to ensure the translation of UI/UX designs into functional web interfaces. Implement robust features by writing clean, scalable, and maintainable code. Address issues related to the Umbraco backend and database. Upgrade the Umbraco platform as necessary and ensure compatibility with all plugins. Offer support for front-end or CMS-related issues. Stay updated with the latest trends in Umbraco development. Qualifications: Proven experience in developing websites using the Umbraco CMS. Proficient in C# and .NET framework, essential for Umbraco development. Familiarity with MVC design patterns. Deep understanding of web technologies such as HTML5, CSS3, and JavaScript. Experience with database design and integration for Umbraco projects. Strong debugging and problem-solving skills. Proficiency in version control tools, preferably Git. Understanding of best practices for site performance and optimization in Umbraco. Collaborative team spirit with excellent communication abilities. A commitment to continuous learning and staying updated with the latest Umbraco updates and features. If you want to do good, work with a great team, and know your contributions can count, apply now.
- Company Name
- Denu Recruit
- Job Title
- Software Engineer - Python, Django, REST
- Job Description
- Software Engineer - Python, Django, REST, AWS&GCP - £50,000 - £75,000 Are you passionate about sustainability and innovation? Join a cutting-edge London-based startup that’s revolutionizing how businesses achieve net zero. With £10 million in funding and a growing team of 10 talented engineers, this company is leading the charge in simplifying sustainability through technology. About the Role As a Software Engineer, you’ll be at the forefront of developing scalable solutions using Python, Django, and REST and more, helping businesses take meaningful steps toward reducing their carbon footprint. What You'll Do Design, build, and maintain robust web applications and services. Collaborate with a tight-knit, high-performing team to deliver impactful features. Contribute to solving challenging problems in the sustainability space. What We're Looking For We’re seeking mid-level engineers with: 3+ year experience in Python development. No knowledge of frameworks like Django needed but would be advantageous Familiarity with cloud platforms such as Google Cloud Platform (GCP) or AWS (Amazon Web Services) A proactive, problem-solving mindset and adaptability to a fast-paced environment. A genuine interest in sustainability and using tech to create positive change. Why You’ll Love It Here Salary: £50,000 to £75,000, depending on experience. Hybrid working: 4-5 days per week in the London office, with some flexibility for personal appointments etc. Mission-driven culture: Be part of a team committed to tackling climate change with innovative solutions. Impactful work: Shape the future of a product that’s changing how businesses approach sustainability. Let’s build a greener future, together.