Research Director
On site
Croydon, United Kingdom
Freelance
21-01-2025
Job Specifications
Job Title: Research Director
Location: Hybrid (Home working + office in Croydon) - open to UK residents only
Type: Full-time, 37.5 hours (contract – maternity leave cover)
Reports To: Head of Research
Start date: March or April 2025
About Us
Explori is a SaaS business centred around exhibitions, conferences and corporate events. We own the largest set of event performance data, with millions of feedback surveys conducted from thousands of events internationally.
Our Research team supports our clients through expert insight and analysis. We deliver both standardized insight products, as well as highly custom research projects. Using a range of quantitative and qualitative methodologies, our dedicated research specialists work in partnership with our clients to meet their insight needs.
Role Summary
We are seeking a highly skilled Research Director to lead and drive high-quality research projects and programmes during a maternity leave period. This pivotal role involves managing key client accounts, proactively help shape the strategy and operations of the research team to align with wider organisational goals, and mentoring a team of talented junior and senior researchers.
The successful candidate will also play a key role in business development by crafting and proposing bespoke research solutions for prospective clients, ensuring the continued delivery of exceptional results and maintaining strong client relationships.
If you have a passion for research excellence and a proven track record in leadership, we’d love to hear from you.
Experience Required
Leadership & Project Management: Proven experience leading research projects and programmes, ensuring quality and efficiency, and serving as the main research contact for key client accounts. Ability to deputise for senior leadership as needed.
People Management: Demonstrated expertise in recruiting, managing, and mentoring research teams, including senior researchers, to develop their skills and ensure team growth and effectiveness.
Business Development: Experience in driving bespoke research sales, identifying new revenue opportunities, leading client briefing calls, proposal development, and managing sales pipelines.
Specialist Knowledge: Advanced knowledge of research tools, processes, and best practices, with expertise in IT, team management, presentation, and customer service.
Client & Internal Relationships: Strong relationship management skills to oversee strategic client accounts and collaborate effectively with internal teams across research, marketing, and commercial functions.
Task & Functional Expertise: Skilled in project management, quality control, and supplier management. Experience in delivering bespoke research proposals, directing diverse projects, and presenting insights at industry events. Knowledge of market requirements to drive innovation and revenue optimisation.
What We Offer
Competitive salary
Flexible working arrangements to support and promote work-life balance, including hybrid working and core working hours of 10am – 4pm
Enhanced holiday allowance
A generous private healthcare package including mental health cover
100% cashback scheme on dental and optical fees
Worldwide travel insurance for personal travel
40% off many different gym memberships
Collaborative and inclusive company culture
To apply:
Please send your CV and a brief cover letter outlining your suitability for the role to Suzanne van Montfoort at s.vanmontfoort@explori.com
If you need any assistance or accommodations during the application process, please let us know. We are committed to creating an inclusive and welcoming environment for all candidates.
About the Company
Explori is an audience listening platform. We help corporate event professionals, event organisers and conference venues understand their audiences and evolve their products to serve them better. At the heart of Explori is an online survey platform, tailored to each industry we serve, designed to make collecting expert quality research easy for any organisation. The Explori platform is simple and cost effective to scale, even across multi-national organisations serving audiences with many languages. Our web-based applicat... Know more
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