Job Specifications
Please note this role is available to candidates based in Spain, UK, Poland and Portugal*
A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic.
Working in an ever-changing, scale-up where things are messy, and resources are limited isn't for everyone. If you thrive in a stable environment with big budgets, clear processes and structures then, if being honest, we're probably not for you. However, if you love bringing order to chaos, inventively solving problems, and prioritizing your own path within ambiguity, then you're likely to love it here.
We're looking for a Senior Product Manager to join our Customer domain, a strategic area focused on delivering exceptional experiences and driving business growth through customer-centric solutions. In this role, you'll work closely with design, engineering, analytics, marketing, and sales to identify opportunities, deliver impactful products, and continuously improve the way we serve our customers.
What You'll Do
Develop and execute product strategies aligned with customer needs and business objectives.
Identify opportunities for innovation and improvement through discovery, experimentation, and analysis.
Lead cross-functional collaboration to deliver high-quality solutions at speed.
Use data and research to validate ideas and track impact post-launch.
Define success metrics, measure performance, and iterate for continuous improvement
Requirements
Product management experience, ideally in SaaS, marketplaces, or B2B2C platforms.
Proven success in delivering measurable business impact.
Strong discovery skills with experience in experimentation and user research.
Analytical and strategic mindset with a balance of vision and execution.
Excellent communication and stakeholder management skills
At a minimum we require conversational level English language skills. Why? English is our company language and is used for any business-wide communications, so we need you to be able to speak English to feel like an integrated part of Booksy
Benefits
This is a fully remote position, we take pride in being a globally distributed team
Private medical care - terms depends on location
Access to wellbeing tool - Worksmile
Our other benefits will vary due to your location, please ask your talent partner for more detail
Our Diversity and Inclusion Commitment:
We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you .
Kindly submit your application and CV in English to ensure it is successfully reviewed.
We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in.
About the Company
Booksy is a cloud-based appointment booking software for hairstylists, nail artists, barbers, braiders, estheticians, massage therapists, salons, spas, and more. Our mission is to be the most trusted solution for appointment-based service providers, delivering tools and connecting communities to foster rhythm, organization, and opportunity.
Booksy provides automated appointment scheduling, calendar management, payments, and a suite of built-in marketing tools to help beauty professionals manage all aspects of their busines...
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