Skills

Communication Negotiation Sales Persuasion Customer Service Prospecting CRM Research Training Marketing

Job Specifications

Your challenges

Come & join our dynamic sales team as Inside Sales responsible in France!

Responsibilities:

Lead generation and prospecting
Answering inquiries
Closing deals remotely
Early sales cycle management (all channels)
Sales Focus: New customer acquisition, quick close sales model

Tasks:

Lead Generation and Prospecting

Identify potential customers through research and analysis.
Reach out to potential customers who have not previously expressed interest in the company’s products or services via outbound cold call and email
Assess the potential and fit of leads to determine if they are worth pursuing.

Customer Relationship Management

Use CRM software to keep track of interactions, sales activities, and customer information.
Regularly follow up with leads and existing customers to nurture relationships.
Promptly respond to customer inquiries and provide information about products or services.
Develop account plans that align with clients’ business objectives and the company’s priorities

Sales Presentations and Demonstrations

Thoroughly understand the products or services being sold to effectively communicate benefits and features, and keep the products knowledge continuously on high level by using defined training tools and platforms
Customize sales pitches to address the specific needs and pain points of the customer
Provide product demonstrations if required, often using virtual meeting tools or by traveling on site. Sales Process Management
Follow-up and process of sales leads moving through the sales funnel.
Manage the sales pipeline including quotation process by maintaining up to date all the opportunities to ensure an accurate forecast
Negotiate terms and closing sales deals.
Handle the necessary paperwork and coordination to complete the sales transaction.

Collaboration and Reporting

Work with other sales team members, marketing, and customer service to achieve sales goals.
Prepare sales reports and provide feedback on market trends, customer preferences, and sales performance.
Participate in the development of sales strategies and tactics.
Participate to specific Marketing/Sales campaigns within the zone (Transversal sales tasks)

Customer Support and Follow-up

Ensure customer satisfaction post-sale and handle any issues that arise.
Identify opportunities to sell additional products or services (up-selling & cross-selling) to existing customers.
Foster long-term relationships to encourage repeat business and referrals.

Your profile:

Bachelor's Degree in Sciences, Engineering, or related subject, preferably with Life Sciences focus
Demonstrated sales record successes and sustainable customer relationships records
Initial experience in selling laboratory products (biotechnology) or experience in laboratory operations is preferred (ideally 3 years).
Excellent verbal and written communication skills for engaging with customers effectively in the context of cold calling.
Being able to listen to customers’ needs and concerns attentively helps in tailoring your sales approach and building trust with virtual approach
Strong persuasion and negotiation skills.

Your benefits:

We truly appreciate our employees and their performance
We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances

About the Company

Eppendorf is a leading international life science company that develops, manufactures, and distributes instruments, consumables, and services for use in laboratories around the world. The product portfolio of the business units Liquid Handling & Consumables, Separation & Instrumentation and Bioprocess includes, for example, pipettes, pipette tips, centrifuges, mixers, ultra-freezers and bioreactors for cell and gene research. In addition, Eppendorf offers a wide range of high-quality consumables. In fiscal year 2024, the Ep... Know more