Job Specifications
Company Description
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
www.uhn.ca
Job Description
Union: non-union
Number of vacancies: 1
New or Replacement Position: New
Site: Toronto General Hospital
Department: Communications
Reports to: Director, Strategic Communications, Communications and Brand Strategy
Salary Range: $84,006-$126,005 annually
Hours: 37.5 hours per week
Status: Temporary, Full-Time (2 year contract)
Closing Date: March 11, 2026
Position Summary
University Health Network (UHN) is seeking a strategic and dynamic communication professional for the role of Communications Lead to support a complex, multi-year, enterprise-wide Human Resources Information System (HRIS) configuration and implementation project that will transform workforce management and improve operational agility and the employee experience at Canada’s Hospital. This role is critical to the the project’s success and is a unique opportunity to be a part of an exciting period in UHN’s workplace evolution. There is also a para
As Communications Lead, you report to the Project Change Lead and be closely integrated with the Communications and Brand Strategy department to develop and deliver communication strategies and tactics that align with organizational quality standards and best practices to drive awareness, understanding, and engagement, and ability across the organization.
Duties
Develop and execute a comprehensive communications strategy that enables and supports effective:
Communication between the project team and internal working groups
Broadcast communication for enterprise-wide awareness and engagement
Strategic communication with external parties (e.g. unions, trade media)
Work within the Communications and Brand Strategy framework to ensure all content aligns with enterprise goals, brand guidelines, and change management principles, including through use of templates
Identify the need for new temporary communication channels tailored to the project while leveraging existing enterprise channels and establish channel guidelines
Collaborate with the project’s Change Management Lead and Training Lead to support the overall change journey
Create and maintain branded templates and toolkits for the project team
Maintain central repository of project-related information and resources for TeamUHN (aka all staff)
Contribute to engagement tactics that help move stakeholders along the change curve
Serve as a strategic communications advisor at the project team table
Support external communication related to the project
Support the delivery of communication tactics including emails, intranet content, videos, and presentations
Be a strong and effective ambassador of the project when interacting with stakeholders at all levels across the organization
Qualifications
Qualifications & Experience
7+ years work experience
3-5 years experience in an internal communication and/or change communication role, ideally in a large, complex organization
2-3 years experience providing communication support for a complex implementation project with considerable change impacts
Proven experience in strategic internal communications, preferably in large-scale technology implementations.
Strong understanding of ADKAR methodology and change management principles with demonstratable experience of executing using ADKAR and internal MarComm best practices
Exceptional writing and editing skills
Experience developing and managing multi-channel communication plans and monitoring their use
Ability to work collaboratively across diverse teams and manage multiple deliverables simultaneously
Strong listening, advisory, and influencing skills
Creative problem-solver with a keen ability to identify root causes, adjusting messaging and delivery accordingly while also taking steps to prevent recurrence
Adept with Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, and Co-Pilot
Health care experience is an asset
Familiarity with HR practices and language is an asset
Attributes for Success
Strategic thinker wi
About the Company
University Health Network (UHN) is Canada's largest research hospital, which includes Toronto General and Toronto Western Hospitals, Princess Margaret Cancer Centre, the Toronto Rehabilitation Institute and the Michener Institute for Education at UHN. The scope of research and complexity of cases at UHN has made it a national and international source for research, education and patient care.
UHN is a research hospital affiliated with the University of Toronto, with major research in cardiology, transplantation, neuroscienc...
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