Alder Hey Children's NHS Foundation Trust

IT Operations Manager

On site

Liverpool, United Kingdom

Full Time

12-03-2025

Share this job:

Score my CV Apply

Job Specifications

Join Our Team as an IT Operations Manager!

Are you ready to take on a pivotal role in our dynamic IT Operations team? As our IT Operations Manager, you’ll be at the heart of ensuring the smooth and efficient running of the Trust’s server and desktop infrastructure.

Your Key Responsibilities Will Include

Proactive and Reactive Management: Oversee and manage our server and desktop infrastructure, ensuring everything runs seamlessly.
Problem Management: Collaborate with specialist areas to tackle issues head-on, ensuring SLA targets are consistently met.
Technical Escalation Point: Act as the go-to expert for resolving technical incidents involving servers, networks, telephony, and desktops.
Senior IT Support: Provide top-tier IT support and break-fix services to the Trust and our valued stakeholder organisations.

If you’re passionate about IT and thrive in a fast-paced environment, we want to hear from you!

As IT Operations Manager you'll oversee the Technical Services Team, ensuring secure and consistent delivery of server, network, and telephony services. They will manage both proactive and reactive aspects of the server and desktop infrastructure, support problem management, and act as the escalation point for technical incidents. The role includes providing senior IT support, working weekends and unsociable hours when necessary, and participating in the on-call rota.

As one of Europe’s biggest and busiest children’s hospitals, at Alder Hey Children's NHS Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions. In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. We also provide specialist inpatient care for children with complex mental health needs in our recently relocated and newly opened state of the art facility.

Alder Hey has a thriving research portfolio and leads research into children’s medicines, infection, inflammation and oncology. We are becoming recognised as one of the world’s leaders in children’s healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children’s specialists. Alongside this is our Innovation Hub, a dedicated space where clinicians and industries can come together to create new products and technologies.

We know that a children’s hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.

For further details / informal visits contact: Name: Paul Ingham Job title: Head of IT Operations Email address: paul.ingham@alderhey.nhs.uk

About the Company

Alder Hey Children's NHS Foundation Trust is one of Europe’s biggest and busiest children’s hospitals, treating more than 450,000 children and young people every year. It is one of only four stand-alone paediatric trusts in the UK and is staffed by more than 4,000 employees. We offer 20 specialist services including being the designated national centre for head and face surgery and a Centre of Excellence for children with cancer, heart, spinal and brain disease. It is a teaching hospital and trains 550 medical and 400 nursi... Know more

Related Jobs

Company Name: East Suffolk and North Essex NHS Foundation Trust
Job Title: Community Physiotherapist - Ipswich East
Job Description: An exciting opportunity has arisen within the Ipswich East Community Team. We are looking for an experienced band 6 Physiotherapist who is passionate, committed, innovative, enthusiastic and highly motivate to delivering high quality care within patient’s homes. This is a full-time position, with hours/pattern of work to be negotiated. We are fortunate enough to be co-located with our nursing, social care colleagues and the out of hours REACT, admission prevention and discharge to assess teams. This is an opportunity to work within a knowledgeable experienced team and wider MDT. You should be flexible, motivated and willing to work within a changing environment. We will provide support through in-service training and professional forums, Mandatory training, 1:1 and personal development meetings as well as clinical rolling skills training via the practice development facilitators. We facilitate students on training and have close working relationships with neighbouring community teams in Health and Social Care. https://sway.cloud.microsoft/3tndXp5oQxjhGyiT?ref=Link We are committed to patient centred care in the right place, at the right time and provide a comprehensive supervision and training programme with career progression opportunities within the clinical and managerial fields. The Therapy service has a high profile within the Trust operating a 7-day service and thrives on innovation and challenge. It has taken a lead role in many developments, which are helping to shape the future of patient pathways within the local area. Main Responsibilities To provide high standard patient care in hospital settings and patients homes To ensure a more seamless flow for patient care between hospital and community settings, enabling patients to be cared for in their own home environment To provide supervision and support to more junior staff To triage referrals to the community team We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A For further details / informal visits contact: Name: Nicola Oakley Job title: Ipswich East Therapy Lead Email address: nicola.oakley@esneft.nhs.uk Telephone number: 07514 724458

Ipswich, United Kingdom

On site

Full Time

17-03-2025

Company Name: Northampton General Hospital NHS Trust
Job Title: Personalised Stratified Follow-up Remote Monitoring Manager
Job Description: Job Summary A new exciting opportunity has arisen for an experienced clinical manager to lead the implementation of personalised stratified follow-up and remote monitoring for cancer patients deemed eligible for self-management, supporting individuals through their follow-up pathway, ensuring a safe effective service The post holder will be required to operationally lead a small team responsible for the digital management of Personalised Stratified Follow-up (PSFU) using a digital remote monitoring solution. The post holder will ensure that patients referred to Remote Monitoring, follow the correct pathway, taking responsibility for coordinating activity schedules including blood tests/imaging and reporting outcomes to the patient, their GP and clinical teams We would welcome applications from individuals educated to degree level with evidence of continual role development Interested applicants must have a minimum of three years' experience in an administrative role. Have extensive IT skills and in-depth knowledge of the Somerset Cancer Registry and a proven track record of monitoring healthcare targets. Knowledge of the national personalised care agenda is essential along with experience of multi professional working and managing other staff. Good communication, interpersonal and organisational skills are a key component of the role along with the ability to analysis data and produce reports Main duties of the job The post holder will be responsible and accountable for the development, implementation and evaluation of the Personalised Stratified Follow-up/Remote Monitoring of cancer patients deemed eligible for self-management, supporting individuals through their follow-up pathway, ensuring a safe effective service The post holder will be required to operationally lead a small team responsible for the digital management of Personalised Stratified Follow-up (PSFU) using a digital remote monitoring solution (RMS). The post holder will follow the cancer site specific protocols, ensuring that patients who are referred to Remote Monitoring, follow the correct pathway, taking responsibility for coordinating activity schedules including blood tests/imaging and reporting outcomes to the patient, their GP and clinical teams About Us Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire. Our Excellence Values CompassionAccountabilityRespectIntegrityCourage We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. We are a Defence positive trust, supporting our reservists, veterans, spouses and partners. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Date posted 04 March 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Pro rata Contract Permanent Working pattern Full-time Reference number 265-6967622 Job locations Northampton General Hospital Billing Road Northampton NN1 5BD Job Description Job responsibilities To implement a Trust wide approach to remotely monitor patients deemed suitable for supportive self-management in line with local, regional and national guidelines, acting as the operational lead for a central service. To be responsible for the day to day running of the digital Remote Monitoring Service, ensuring all patients stratified into supportive self-management are registered onto the system and monitored in line with agreed protocols. To be familiar with tumour site specific pathways, entry points into Remote Monitoring, risk classification and discharge protocols To act as the line manger for the Personalised Care Assistant To register patients onto the remote monitoring system, allocating the correct risk pathway and activity in the absence of the Personalised Care Assistant To establish and maintain effective working relationships with the Cancer Clinical Nurse Specialists and other members of the MDT To work with clinical teams to agree the parameter for Remote Monitoring per tumour site. To act as a point of contact for patients who have questions/concerns related to their Remote Monitoring schedule/tests/investigations To develop letter templates as part of the communication process with patients/GPs entered onto the supportive self-management programme, ensuring these are generated at the appropriate point in the pathway To inform patients and their GP by letter of test results that are within clinically agreed ranges To identify test results outside the expected range, communicating with Cancer Clinical Nurse Specialist in a timely manner to ensure prompt assessment and review by the clinical team To identify and contact patients who do not engage in their follow-up plan ascertaining reasons why and escalating concerns to the Cancer Clinical Nurse Specialist on a weekly basis To produce weekly reports on Remote Monitoring activity for each tumour site and the Macmillan Personalised Care Lead To assist in the planning, development, monitoring and review of cancer pathways to embed the key principles of stratified follow-up To be responsible for testing upgrades to the Remote Monitoring System on the Somerset Cancer Registry, communicating changes to clinical/administrative teams, acting as a point of contact for queries/concerns To train staff on the use of Remote Monitoring, ensuring changes in practice are communicated to the relevant teams To promote a culture of innovation and change to meet the needs of the service. To facilitate the introduction of modern technology within the team and responsible for escalating Technical/IT issues To ensure standardisation of administrative functions, related to personalised care across the organisation. To participate in relevant research/audit to assist with learning and service development To evidence patient satisfaction, using results to develop the service To develop effective communication strategies with cancer multidisciplinary teams for Personalised Stratified Follow-up (PSFU) thatassist in the pl...

Northampton, United Kingdom

On site

Full Time

17-03-2025

Company Name: Enablis
Job Title: Senior Full Stack Engineer
Job Description: Senior Full Stack Developer Who are we? Enablis is a technology delivery consultancy who partner with clients to accelerate digital roadmaps. By combining our deep knowledge and best practice experience with the client’s domain expertise, we are able to deliver technology solutions quickly, efficiently and as stress free as possible. We keep things simple and have a ruthless, uncomplicated focus on how our customers can use technology to add value to their business. That’s why we avoid tricky or ambiguous jargon in our service offerings: as far we we’re concerned, we’re always there to collaborate with clients and use our experiences to shape and affect the delivery of their technology roadmaps as positively as possible. It’s as simple as that. We’re looking for passionate, talented tech experts who want to work on projects that matter. At Enablis, you’ll have the chance to collaborate with some of the most talented minds in the industry and create real impact. If you have the skills and ambition, we’ll open the door to incredible opportunities and introduce you to a network of equally driven, like-minded professionals. Job brief We are looking for a Full Stack Developer to produce scalable and robust software solutions for our clients. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. At enablis, we’re big proponents of the T-Shape engineer profile, recognising the value of people covering a broader spectrum of skills, this works really well in the dynamic world of consulting and provides our employees with career experience hard to match anywhere else. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. We’re also grounded though and recognise that’s for many, that span of capabilities will be unique to your experiences and interests. Our diversity in backgrounds is one of the things that makes us strong. We’re a consultancy, so expect close collaboration with our customers, as such we expect you to be a team player with a knack for collaboration and communication. Responsibilities Collaborate - Work with stakeholders and product managers to ideate software solutions Design - From concept to build, modern technical solutions, familiar with approaches such as MACH alliance. Code - Write effective, secure code that can scale and evolve with the demands of evolving platforms. Robust - Write maintainable, reliable code with sensible testing strategies. Growth - Understand your role and impact at a client, share experience and help develop those around you. Lead - Where required lead teams, projects and products Requirements and skills Proven experience as a Full Stack Developer or similar role Experience developing modern tech stacks Knowledge of front-end languages and libraries (e.g. React, Vue, Flutter) Knowledge of back-end languages (e.g. Java, Python, Node, Go, C#) Familiarity with data design, handling and security Excellent communication and teamwork skills Attention to detail An analytical mind We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Leeds, United Kingdom

On site

Full Time

17-03-2025

Company Name: Sportserve
Job Title: Senior Fullstack Developer (React, Node.js, Next.js)
Job Description: Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet. Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. What you'll be getting up to: We’re looking for someone with strong front‐end skills who is familiar with a modern component framework like React or Vue, with experience in a back‐end framework like NextJS (preferably) and Express. When it comes to being successful at Sportserve, there's more to it than just being really good at the technical stuff. It's also your ability to be an awesome problem solver. And here's the thing, we totally get that we can't all be experts in everything, right? So, it's all about having that thirst for knowledge and being passionate about learning. You know great architecture and design when you see it, so if something seems off, you won't rest until you've figured out what's going on. We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you'll fit right in. You’d spend most of your time developing new exciting projects, for example: Building a new front-facing and back-office application from scratch Taking part in new payment provider integrations Architecture and developing new features Prototyping and evaluating potential implementations Meeting business stakeholders to understand the problems they wish to address You would spend a lot of time programming, brainstorming on challenging problems and prototyping different ideas. You wouldn’t be just churning through tickets in the backlog — you’d be helping to design entirely new products, figuring out what exactly we’re even building and why. While being a somewhat big company, we’re split into small teams which means that even though we each have our areas of expertise, we all wear many hats. We’re looking for a programmer, but you’d also help out with things like: Writing and improving the documentation for the products and tools we make Maintaining the ownership of our product, and assisting in troubleshooting production incidents Take part in OOH on-call application support rota List of skills we think you need: JavaScript Typescript React Node.js Next.js JS package managers (NPM, Yarn, pnpm) Git (branching, creating pull requests, resolving merge conflict) Bash and Linux in general, SSH HTTP and REST SQL and RDBMS schema design and performance optimisation Tools we think you need to be familiar with: Babel Eslint Jest Webpack K8 & Docker & docker-compose Gitlab with CI/CD TailwindCSS OpenAPI RESTful API design Markdown (for documentation) Experience with Kibana and Grafana Requirements: Bachelor's degree in Computer Science or any related technical field. 5+ years of relevant work experience Excellent command of the English language - written & spoken. Attention to detail and commitment to quality. Collaborative team player. We warmly invite applications in English. Diversity & Inclusion at Sportserve At Sportserve, we are deeply committed to fostering a diverse and inclusive workplace. We believe in building a team that reflects a wide array of backgrounds, skills, and perspectives. Embracing diversity not only enriches our work culture but also drives innovation and excellence. We are proud to be an equal opportunity employer, where everyone’s contribution is valued and respected. If you’re a passionate about technology and looking to start your career in an international, forward-thinking Sports Betting company, we’d love to hear from you. Apply now to become part of our exciting journey!

Leeds, United Kingdom

On site

Full Time

17-03-2025