Symphony

About the Company

Symphony is the most secure and compliant markets' infrastructure and technology platform, where solutions are built or integrated to standardize, automate, innovate and liquefy financial services workflows. The Symphony platform is a vibrant community of over half a million financial professionals from 1300+ market participants underpinned by a trusted directory and omnichannel interactions across chat, voice, web, meetings and more. Symphony powers over 2,000 community-built applications and bots. Symphony was founded in October 2014 and is headquartered in New York City, with offices in London, Palo Alto, Hong Kong, Singapore, Tokyo, Stockholm, and Sophia-Antipolis.

Find out more at Symphony.com.

Listed Jobs

Company Name

Symphony

Job Title

Software Engineer, Back-End

Job Description

Belfast, United kingdom

On site

25-09-2025

Company Name

Symphony

Job Title

Intern, Software Development

Job Description

**Job title:** Intern, Software Development **Role Summary:** Entry‑level software development internship focused on real‑world application design, coding, testing, and maintenance. Interns collaborate with senior engineers to contribute to product features, debugging, and code reviews, gaining practical experience across the software development lifecycle. **Expectations:** - Complete assignments on time and meet quality standards. - Demonstrate strong coding practices, clear documentation, and teamwork. - Actively learn new technologies and contribute ideas in brainstorming sessions. **Key Responsibilities:** - Design, develop, test, and maintain software components. - Write clean, well‑documented code following best practices. - Debug, troubleshoot, and resolve software defects. - Participate in code reviews, offering constructive feedback. - Contribute creative solutions during design discussions. - Keep abreast of emerging industry trends, languages, and frameworks. **Required Skills:** - Proficient in at least one programming language (Python, Java, C++, etc.). - Solid understanding of programming fundamentals and data structures. - Experience with version control systems (Git). - Knowledge of web development, databases, or related technologies is a plus. - Strong problem‑solving, communication, and teamwork abilities. - Ability to write clear, concise code and documentation. **Required Education & Certifications:** - Currently enrolled in a bachelor’s or master’s program in Computer Science, Software Engineering, or a related field. - No specific certifications required.

Sophia antipolis, France

On site

Fresher

26-09-2025

Company Name

Symphony

Job Title

Sales Operations Analyst

Job Description

**Job Title**: Sales Operations Analyst **Role Summary**: Entry-level role supporting global Voice Sales teams by ensuring accuracy of customer data in Salesforce and Cloud9 Portal, coordinating billing processes, and improving operational efficiency. **Expectations**: Candidate should demonstrate attention to detail, proficiency in data systems, and ability to manage multiple tasks in a fast-paced environment. **Key Responsibilities**: - Maintain and validate customer data in Salesforce and Cloud9 Portal, ensuring contract terms and pricing details are accurate. - Develop reports and dashboards to track Sales team performance metrics. - Collaborate with Billing team to streamline processes, resolve discrepancies, and reconcile bookings for 1,000+ voice customers. - Address customer inquiries and resolve service issues, including deactivations and pricing adjustments, to reduce invoice errors. - Validate pricing proposals and update service details to support Sales team priorities. - Implement process improvements to enhance billing efficiency and customer experience. **Required Skills**: - Working knowledge of Salesforce and cloud-based data systems. - Advanced Excel skills for data analysis and reporting. - Strong analytical abilities and meticulous attention to detail. - Effective communication and problem-solving for cross-team collaboration. - Time management to prioritize tasks in a dynamic environment. **Required Education & Certifications**: - Bachelor’s degree in Business, Finance, or related field preferred. - Salesforce certification or data management training advantageous.

Belfast, United kingdom

On site

01-10-2025

Company Name

Symphony

Job Title

Intern, Customer Success

Job Description

Job Title: Intern, Customer Success Role Summary: Provide support to the Customer Success team, engaging with clients throughout their lifecycle to ensure adoption, satisfaction, and retention of Symphony's products. Expectations: Be a proactive, enthusiastic collaborator eager to learn customer‑centric strategies, communicate effectively, and contribute to continuous improvement of success processes. Key Responsibilities: - Assist in onboarding new customers, guiding them through product functionalities. - Monitor active accounts, identify upsell or support opportunities, and flag concerns. - Gather and document customer feedback to inform product enhancements. - Update and maintain customer success documentation and resources. - Shadow senior team members during client interactions and internal meetings. Required Skills: - Strong written and verbal communication, with empathy toward client needs. - Excellent organization, attention to detail, and ability to multitask. - Proficiency with G‑Suite, Microsoft Office, or comparable software suites. - Team‑oriented mindset, comfortable collaborating across departments. - Basic understanding of customer service principles; prior related experience is a plus. Required Education & Certifications: - Current enrollment in a bachelor’s degree program (Business, Marketing, Communications, or a related field). - No specific certifications required.

London, United kingdom

On site

Fresher

29-10-2025