Hook

About the Company

Hook accurately predicts revenue growth from your customers. We use data science to identify your highest value customers, how to keep them and maximise revenue.

We do this by mapping out risk or upsell opportunity with automated engagement results for every customer. With predictive machine learning, we help growth teams take the guesswork out of their day to day - and focus on spending their time where it matters.

Ramp up quality engagement, stop guessing what works and own your NRR.

Listed Jobs

Company Name

Hook

Job Title

Sales Development Representative

Job Description

**Job Title:** Sales Development Representative **Role Summary:** Act as first point of contact for prospective customers, driving outbound outreach and qualifying leads to create a pipeline of high‑quality opportunities for Account Executives. Manage all stages of prospect engagement via cold calling, email, and LinkedIn, and provide customer insights to internal teams. **Expectations:** - New into sales career or transitioning from another field. - Self‑motivated, resilient, and quick to learn. - Communicate clearly, build rapport quickly, and collaborate with cross‑functional teams. - Meet outbound activity and pipeline‑conversion targets and actively test outreach tactics. **Key Responsibilities:** - Own outbound prospecting: make cold calls, send emails, engage on LinkedIn to initiate conversations. - Conduct discovery calls to understand buyer’s goals, pain points, and priorities. - Qualify leads and schedule meetings for Account Executives. - Track activity and performance metrics, analyze results, and recommend improvements. - Share customer feedback with Marketing, Product, and Leadership to influence strategy. - Represent the company at events, conferences, and other buyer venues. - Engage in continuous learning through sales training, coaching, and mentorship. **Required Skills:** - Excellent verbal and written communication. - Strong research and qualification skills. - Persuasive phone and email outreach capability. - Resilience and proactive follow‑up. - Ability to work independently and as part of a team. - Basic understanding of SaaS/technology sales (preferred). **Required Education & Certifications:** - Bachelor’s degree (or equivalent experience) acceptable; specific field not mandatory. - No licensing required. ---

London, United kingdom

On site

17-09-2025