Lydia

www.sumeria.eu

3 Jobs

432 Employees

About the Company

With Lydia's 100% mobile and digital current account:
- Spend money abroad without any fee on payments nor withdrawals
- Pay contactless anywhere using any mobile device (no amount limit, fully secured)
- Manage all of your bank accounts from one single app
- Send money instantly to a relative using their phone number
- Pay online safely using unlimited Internet Cards
- Set-up Shared Accounts to share expenses fairly (couple, flatshare, trip with friends)
- Get notifications instantly to keep up with your expenses.
...and so much more!

Listed Jobs

Company Name: Lydia
Job Title: Responsable des Opérations & Service Client B2B F/H
Job Description: **Job Title** B2B Operations & Customer Service Manager (F/M) **Role Summary** Lead and optimise all B2B client‑facing operations, back‑office processes, service quality and continuous product improvement for a fast‑growing fintech. Manage the Customer Care team, ensure regulatory compliance, and drive data‑based performance across the B2B portfolio (including campus segment). **Expectations** - Minimum 3 years of experience in B2B operations, customer support or back‑office roles. - Proven people‑management experience (team leadership, KPI monitoring, coaching). - Strong data‑driven mindset with ability to build and interpret dashboards. - Solid understanding of SaaS/PSP/technology products and related compliance (KYC, legal, risk). - Ability to handle multiple projects simultaneously and drive process optimisation. **Key Responsibilities** - Manage and develop the Customer Care team; monitor service KPIs and quality standards. - Serve as product and journey owner for B2B clients (onboarding, day‑to‑day operations). - Coordinate operational flows, resolve complex cases, and oversee B2B prospect handling. - Prioritise and track product bugs, enhancement requests, and work with engineering to implement fixes. - Identify data needs, maintain dashboards, and contribute to operational, commercial and client analysis. - Create and maintain documentation (policies, procedures, guides) in Notion or similar tools. - Ensure compliance with legal, risk and regulatory requirements in partnership with Legal and Compliance teams. **Required Skills** - Team leadership & performance management. - Advanced analytical skills; proficiency with dashboards and KPI reporting. - Process‑oriented with continuous‑improvement expertise. - Good grasp of SaaS, payment‑service‑provider (PSP) and fintech product lifecycles. - Excellent organisational and multitasking abilities. - Familiarity with tools such as Notion, Front, Salesforce, JIRA (preferred). - Understanding of KYC and related compliance concepts. **Required Education & Certifications** - Bachelor’s degree in Business Administration, Finance, Engineering, Computer Science or related field (or equivalent experience). - Relevant certifications (e.g., ITIL, PMP, or compliance‑related) are a plus but not mandatory.

Paris, France

On site

19-09-2025

Company Name: Lydia
Job Title: Product Owner - Fraud F/H
Job Description: Job title: Product Owner – Fraud (F/H) Role Summary: Lead the development, launch, and continuous improvement of fraud‑prevention products within a fintech ecosystem, ensuring high protection standards for millions of users while collaborating closely with engineering, data science, and customer‑service teams. Expactations: * Minimum 5 years of product management experience in the technology sector. * Proven ability to design technical solutions, define requirements, and guide cross‑functional teams from concept to production. * Strong analytical, written, and verbal communication skills in French and English. * Ownership mindset, proactive initiative, and a drive to optimise processes and tools. * Deep understanding of banking fraud, AML risks, and the operational realities of a 24/7 B2C payment service. Key Responsibilities: * Set product vision, strategy, and success metrics for the fraud‑prevention domain. * Identify friction points and propose and document functional enhancements. * Translate business requirements into detailed specifications for development teams. * Validate delivered features through acceptance testing and performance monitoring. * Manage external partner relations and coordinate integration activities. * Oversee incident or bug resolution, ensuring minimal impact on the user experience. * Track product launches, monitor KPIs, and recommend data‑driven optimisations. Required Skills: * Product lifecycle management in tech/Digital‑banking environments. * Technical fluency, adept at translating business goals into engineering requirements. * Cross‑functional stakeholder coordination (backend developers, PMs, designers, data scientists, QA). * Agile and Scrum practices (product backlog grooming, sprint planning, retrospectives). * Analytical mindset with proficiency in data‑driven decision making. * Bilingual fluency in French and English. * Knowledge of fraud and anti‑money‑laundering controls within payment platforms. * Experience with fraud‑management tools and payment fraud teams is a plus. Required Education & Certifications: * Bachelor’s degree in Business Administration, Computer Science, Finance, or a related field. * Professional certification in product ownership (e.g., CSPO, POA, or equivalent) is preferred.

Company Name: Lydia
Job Title: Consultant fonctionnel Applications Oracle F/H
Job Description: **Job Title**: Functional Oracle Applications Consultant (F/M) **Role Summary** Provide end‑to‑end functional expertise on Oracle Applications (R12) for finance, logistics, and HR modules. Design, configure, and implement ERP solutions, support implementation or migration projects, and contribute to internal initiatives such as knowledge sharing and pre‑sales activities. Work onsite with clients in France and abroad; deliver documentation in French and English. **Expactations** - Minimum 5 years of functional Oracle Applications experience in consulting or a client environment. - In-depth knowledge of at least one business area (procurement, finance, logistics). - Expertise in one or more Oracle Apps modules, with current exposure to R12. - Ability to produce clear French and English functional specifications and parameterization documents. - Solid understanding of ERP implementation or migration lifecycle. - Technical awareness of data modelling and basic SQL concepts. - Proactive, collaborative, and eager to share knowledge within a mid‑size organization. **Key Responsibilities** - Analyse business processes and propose Oracle configuration solutions. - Develop, test, and validate functional specifications and configuration settings. - Support go‑live activities and post‑implementation troubleshooting. - Participate in internal projects such as knowledge capitalization, communication, or pre‑sales support. - Collaborate with cross‑functional teams to ensure alignment of technical and functional deliverables. - Maintain up‑to‑date documentation in French and English. **Required Skills** - Functional expertise in Oracle Applications (R12) – finance, logistics, HR modules. - Strong analytical, problem‑solving, and documentation skills. - Bilingual proficiency (French/English) in written technical communication. - Familiarity with ERP project lifecycle, change management, and best practices. - Basic SQL and data modelling concepts. - Excellent communication, teamwork, and knowledge‑sharing abilities. **Required Education & Certifications** - Bachelor’s degree in Information Systems, Business, or related field. - Oracle Applications certification(s) (preferred but not mandatory).

Neuilly-sur-seine, France

Hybrid

04-11-2025