AVEM (Groupe)

About the Company

La mission d’AVEM, c’est être utile chaque jour, en accompagnant nos clients dans leurs parcours de paiement. C’est être au côté des commerçants et des enseignes pour installer leurs équipements d'encaissement et les assister au quotidien ; C’est être au côté des particuliers pour les accompagner en cas de fraude et prévenir des mouvements bancaires suspects ; C’est être au côté des banques pour maintenir leurs parcs informatiques et automates ; Nous nous adaptons ainsi aux évolutions d'un environnement technologique changeant et aux besoins des clients. L'agilité est source de motivation et a du sens pour nos équipes. 2 000 collaborateurs / 80 sites de proximité / 10 sites de production

Listed Jobs

Company Name

AVEM (Groupe)

Job Title

Gestionnaire clients ADV H/F

Job Description

**Job Title:** Customer Account Manager **Role Summary:** Manage client contracts for terminal payment equipment (TPE) setup, ensuring alignment with client needs while coordinating administrative and technical processes. **Expectations:** Minimum high school diploma; 2+ years in administrative, customer service, or banking environments. Proven organizational, communication, and problem-solving skills required. **Key Responsibilities:** - Process and validate client contracts for TPE setup. - Coordinate invoicing, delivery of equipment, and technical prerequisites. - Handle client inquiries via phone and resolve service incidents. - Validate compliance between contracts and client requirements. **Required Skills:** - Strong client communication, organization, and prioritization. - Proficient in administrative workflows and technical documentation. - Independence and teamwork abilities with attention to detail. - Proficiency in computer systems and databases. **Required Education & Certifications:** High school diploma or equivalent; administrative or banking sector experience preferred. No formal certifications required.

Bruz, France

Hybrid

09-01-2026

Company Name

AVEM (Groupe)

Job Title

Gestionnaire clients ADV (H/F)

Job Description

Job title: Client Service Manager – ADV (H/F) Role Summary: Manage the opening and activation of leased point‑of‑sale (POS) machines for clients. Process incoming contracts, verify alignment with client needs, coordinate billing, handle phone interactions, validate delivery conditions, trigger shipments, and resolve installation incidents. Expactations: • Strong interpersonal skills with an energetic, positive attitude. • High organization and prioritization abilities. • Detail‑oriented, proactive, and capable of working autonomously or in a team. • Technically adept and comfortable using standard office software. Key Responsibilities: 1. Receive and process client contracts for POS machine leases. 2. Verify contract validity and match client requirements. 3. Forward completed dossiers to billing. 4. Conduct and manage client telephone calls. 5. Confirm delivery terms and technical prerequisites. 6. Initiate delivery logistics. 7. Resolve any service‑activation incidents. Required Skills: • Excellent customer‑service and communication skills. • Strong organizational and time‑management capabilities. • Ability to assess priorities and maintain accuracy. • Proficiency with office and CRM software. • Adaptability to teamwork and independent work. Required Education & Certifications: • Minimum Baccalauréat (equivalent) level. • Prior experience in client relations, banking, or administrative roles, preferably in a banking environment. ---

Albi, France

Hybrid

27-01-2026

Company Name

AVEM (Groupe)

Job Title

Chargé de gestion Back-office (H/F)

Job Description

Job Title: Back‑Office Administrative Manager (M/F) Role Summary The role involves managing the creation, validation, and implementation of lease contracts for payment terminal equipment (TPE), serving as the primary liaison with banking client relations. Responsibilities include ensuring dossier completeness, data entry into internal systems, setting up merchant access to payment services, providing support to client‑account managers, and maintaining compliance with quality procedures. Expectations - Minimum 2‑year contractual engagement (5‑6 months) with potential renewal. - Demonstrated ability to work both autonomously and collaboratively within a team. - Excellent relational skills, proactive communication, and a strong sense of organization. - Willingness to adapt to evolving processes and maintain high accuracy. Key Responsibilities 1. Verify the consistency and completeness of client dossiers submitted by banking client managers. 2. Enter lease contracts into internal information systems. 3. Create and configure merchant payment access credentials. 4. Provide timely information and guidance to banking client managers. 5. Analyze, rectify, and regularize contract-related requests. 6. Apply company procedures while adhering to established quality and compliance standards. Required Skills - Administrative or banking background with Baccalauréat +2 or equivalent experience. - Previous administrative experience, preferably in a banking environment. - Strong organizational and prioritization abilities. - Attention to detail, rigorous and reactive. - Proficiency with standard office software and database tools. - Ability to communicate effectively with multiple stakeholders. Required Education & Certifications - Bachelor’s level (Bac+2) in administration, business, or finance, or equivalent professional experience. - No additional certifications required, though knowledge of banking operations is advantageous.

Albi, France

Hybrid

27-01-2026