Gigs

Company Name: Gigs
Job Title: Implementation Manager
Job Description: **Job Title:** Implementation Manager **Role Summary:** Act as the technical and strategic partner for customers implementing Gigs’ API. Own end‑to‑end delivery of integrations, coordinate across Product, Engineering, Growth, and Customer Success, and ensure solutions meet customer use cases while driving commercial value. **Expectations:** - Deliver successful API integrations within scope, schedule, and budget. - Maintain ownership of a portfolio of high‑impact, multi‑geography implementations. - Influence product roadmaps and feature prioritization based on customer feedback. - Provide commercial insight to maximize user conversion and revenue potential. **Key Responsibilities:** 1. Lead end‑to‑end implementation projects, scoping requirements, defining milestones, and tracking progress. 2. Serve as primary technical liaison with customer engineering and product teams. 3. Advise on UX/UI and endpoint selection to build optimal user flows. 4. Manage project artifacts using tools such as Smartsheets, Asana, or Linear. 5. Coordinate cross‑functional stakeholders (BD, Marketing, Product, Engineering) to align on goals and timelines. 6. Identify product gaps and collaborate with Product & Engineering to develop new features. 7. Analyze implementation outcomes to inform commercial strategy and optimize conversion paths. **Required Skills:** - 5+ years in Implementation, Professional Services, or Product Management for B2B SaaS, preferably in FinTech or HR tech. - Proven experience with complex API integrations and multi‑region deployments. - Strong project management with mastery of tools (Smartsheets, Asana, Linear, etc.). - Excellent stakeholder communication and negotiation skills. - Technical aptitude to understand APIs, data flows, and system architecture. - Product sense: ability to translate customer needs into product enhancements. - Commercial awareness: understanding of pricing, ROI, and conversion metrics. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, Business, or related field (or equivalent experience). - PMP, Scrum Master, or equivalent project‑management certification preferred.

San francisco bay, United states

Hybrid

Mid level

06-10-2025

Company Name: Gigs
Job Title: Executive Assistant
Job Description: **Job title** Executive Assistant **Role Summary** Provide high‑level administrative support to the CEO, managing a complex, multi‑time‑zone calendar, prioritizing requests, coordinating logistics, preparing materials, and ensuring seamless communication across stakeholders. **Expectations** - Owner mindset: anticipate needs, solve problems independently, and follow through. - Proven experience in high‑pressure environments supporting executives, founders, or high‑net‑worth individuals. - Elite administrative competence with strong attention to detail and the ability to handle last‑minute changes. - Strong judgment, discretion, and the ability to remain calm under pressure. - Collaborative yet self‑directed, capable of working with teams and executives with minimal guidance. - Flexible and mobile: available across time zones, outside standard hours, and willing to travel frequently. **Key Responsibilities** 1. Manage the CEO’s calendar across multiple time zones, triage incoming requests, and schedule key meetings and interviews. 2. Prepare meeting agendas, gather relevant documents, and provide concise briefs to ensure effective discussions. 3. Draft and send polished emails and updates, representing the CEO’s voice and keeping stakeholders aligned. 4. Plan and execute domestic and international travel, including visas, accommodations, expense reporting, and event logistics. 5. Coordinate cross‑functional projects, track deliverables, unblock teams, and drive initiatives to completion. **Required Skills** - Advanced calendar management and scheduling across time zones. - Excellent written and verbal communication; ability to draft clear, concise emails and documents. - Proficient in travel planning, itinerary creation, and expense management. - Strong project coordination skills with the ability to track progress and follow up on action items. - Discretion and judgment when handling confidential information. - Adaptability and resilience in a fast‑paced, high‑stakes environment. - Meticulous attention to detail and a proactive, solution‑oriented approach. **Required Education & Certifications** - Relevant experience as an executive assistant, personal assistant, or similar role. - Bachelor’s degree or equivalent experience preferred; formal certifications not required.

New york, United states

On site

12-10-2025

Company Name: Gigs
Job Title: Solutions Engineer
Job Description: Job title: Solutions Engineer Role Summary: Serve as the primary technical partner for customers, driving end‑to‑end API integrations with Gigs’ platform. Bridge engineering, product, and business teams to tailor solutions, manage projects, and shape feature development. Expectations: • 5+ years in implementation, professional services, or product management within B2B SaaS, ideally fintech or HR. • Proven track record delivering complex, multi‑geography API integrations. • Strong project management, able to run multiple high‑priority projects simultaneously. • Technical aptitude for APIs, webhooks, OAuth, and integration patterns; comfortable advising on architecture. • Commercial sensibility to align technical solutions with conversion and revenue goals. • Excellent written and verbal communication with engineering, product, and executive stakeholders. Key Responsibilities: - Own end‑to‑end customer implementation lifecycle: requirement scoping, feature selection, integration design, testing, and deployment. - Act as the main technical liaison between customer engineering/product teams and Gigs’ engineering. - Provide UX/UI advisory on endpoint selection and user flow to achieve high‑conversion experiences. - Lead project planning and execution using tools such as Smartsheets, Asana, or Linear; set milestones, track progress, and ensure on‑time delivery. - Coordinate cross‑functional roadmaps with Business Development, Marketing, Product, and Engineering to align on objectives and release plans. - Identify and propose new product features that unlock customer use cases, working with Product and Engineering to prioritize and deliver. - Apply commercial analysis to each implementation, validating that technical solutions support revenue targets and user acquisition metrics. Required Skills: - Advanced knowledge of REST/GraphQL APIs, webhooks, authentication, and versioning. - Project management (Agile, Kanban, Scrum) and scheduling expertise. - Product thinking: ability to translate customer needs into feature specifications. - Commercial acumen: understanding of pricing models, conversion funnels, and ROI metrics. - Superior communication: concise documentation, stakeholder updates, and negotiation. - Stakeholder coordination across multiple departments and remote teams. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, or a related technical field. - Optional certifications: PMP, Certified ScrumMaster, or equivalent.

New york, United states

Hybrid

Mid level

18-11-2025

Company Name: Gigs
Job Title: Business Operations
Job Description: **Job Title** Business Operations Lead **Role Summary** Own and drive high-impact strategic and operational initiatives across the organization, partnering with the CEO and leadership team to translate vision into scalable execution. Build the BizOps function from the ground up, integrating strategy, finance, product, and operations to deliver data‑driven insights and robust processes. **Expectations** - Influence senior leadership without direct authority. - Own and continuously improve key metrics, dashboards, and operating cadences. - Manage multiple, high‑priority initiatives in a fast‑paced environment. - Exhibit strong analytical rigor and problem‑solving capabilities. **Key Responsibilities** - Partner with executive team to identify and prioritize high‑leverage initiatives (e.g., connectivity, go‑to‑market, pricing, international expansion, corporate planning). - Design, develop, and implement scalable business processes to support rapid growth. - Define, track, and report key business metrics; build dashboards and deliver actionable insights. - Structure ambiguous business problems, distill complex data, and recommend solutions. - Lead cross‑functional projects, ensuring clear communication, accountability, and timely delivery. - Own the strategic planning calendar: annual planning, quarterly reviews, and operating rhythms. - Act as a force multiplier for leadership, turning strategic vision into executable plans. **Required Skills** - 3+ years in high‑performance roles (management consulting, investment banking, private equity, or tech BizOps/Strategy & Operations). - Proven ability to tackle unstructured problems and deliver end‑to‑end initiatives. - Strong analytical skills; proficiency in Excel modeling and data manipulation (Looker, SQL). - Excellent written and verbal communication; adept at aligning senior stakeholders. - Highly organized, detail‑oriented, and capable of juggling multiple priorities. - Collaborative, low‑ego mindset with influence‑without‑authority capability. - Curiosity for system improvement and a passion for continuous optimization. **Required Education & Certifications** - Bachelor’s degree in Business, Finance, Economics, Engineering, or related field (MBA or advanced degree preferred but not mandatory). - Professional certifications (e.g., CFA, CPA, PMP) are a plus.

London, United kingdom

On site

Junior

27-11-2025

About the Company

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