Solocal

About the Company

Solocal, leader français du marketing digital, accompagne les entreprises locales – ETI, TPE, PME, grandes enseignes et collectivités – dans leur digitalisation et le développement de leur activité. Chaque jour, des centaines de milliers d’entreprises en France font confiance à ses solutions digitales innovantes : gestion de la présence en ligne, création de sites web et e-commerce, publicité digitale. Avec pagesjaunes, sa marque emblématique, Solocal aide les internautes et mobinautes à trouver les professionnels répondant à leurs besoins.

Listed Jobs

Company Name

Solocal

Job Title

Alternance - Customer Success Manager H/F

Job Description

**Job Title:** Customer Success Manager **Role Summary** Support sales teams to ensure customer success by guiding clients through digital transformation, developing strategies, and maintaining client satisfaction to drive business growth. **Expectations** Develop high-value clients through tailored communication and marketing solutions. Optimize campaign effectiveness and evolve offerings based on market feedback. **Key Responsibilities** - Analyze client business goals to identify communication and marketing needs. - Collaborate with sales advisors to design data-driven communication strategies and action plans. - Deliver concise, impactful presentations (storytelling) to enhance client understanding. - Monitor campaign performance, adjust strategies continuously, and validate results with clients. - Create and maintain digital content (news, seasonal campaigns) to enhance client visibility. - Evaluate client satisfaction with sales and customer service teams. - Report market trends and client feedback to improve product offerings. **Required Skills** - Strong customer service and communication skills. - Team collaboration and problem-solving abilities. - Organizational expertise and analytical thinking. - Proficiency in office tools (Word, Excel, PowerPoint). - High-level English proficiency (written and spoken). - Adaptability in dynamic, innovative environments. **Required Education & Certifications** - Bachelor’s/Master’s degree (or equivalent) in commerce, business, or related field.

Boulogne-billancourt, France

On site

14-09-2025

Company Name

Solocal

Job Title

Commercial BtoB

Job Description

Job Title Business Developer – Commercial B2B Role Summary Drive local business growth by prospecting, selling, and managing B2B digital marketing solutions within an assigned exclusive territory. Expectations - Meet or exceed quarterly revenue targets. - Build and sustain long‑term customer relationships. - Provide tailored digital strategy recommendations to SMB clients. - Maintain accurate activity records in Salesforce. Key Responsibilities - Identify and engage new prospects through cold outreach, email campaigns, and networking. - Present and demonstrate digital products (presence, website, e‑commerce, advertising) to potential clients. - Manage a portfolio of active accounts: upsell, renew, and ensure client satisfaction. - Conduct discovery and consultative meetings to understand client objectives. - Enter prospect and client data into Salesforce, producing regular reports on pipeline status and performance metrics. - Collaborate with internal teams (marketing, technical, support) to deliver customized solutions. - Represent the company at local events, trade shows, and seminars to generate leads. Required Skills - Proven B2B (or B2C) prospecting and account management experience. - Strong communication, presentation, and negotiation abilities. - Autonomous, goal‑driven, and resilient under performance pressure. - Proficiency in CRM usage, preferably Salesforce. - Ability to consultatively guide clients on digital strategy and solution fit. - Excellent listening, empathy, and relationship‑building skills. Required Education & Certifications - Bachelor’s degree in Business, Marketing, Communications, or related field preferred. - Sales or digital marketing certifications (e.g., HubSpot, Google Ads) are a plus but not mandatory.

Marseille, France

On site

20-09-2025