Valentino

About the Company

Maison Valentino was founded in 1960 in Rome by Valentino Garavani and Giancarlo Giammetti. A symbol of crafting excellence, creativity and uniqueness, Valentino continues to inspire individuality by redefining the values of mastery and emotional beauty that are deeply intertwined with its roots as the most established Italian Maison de Couture. The Company is led by Jacopo Venturini, CEO since June 2020, while Alessandro Michele was appointed as its Creative Director in April 2024. The collections include Haute Couture, Valentino women’s and men’s ready-to-wear, Valentino Garavani Accessories, Valentino Eyewear by Akoni Group, and Valentino Beauty by L'Oréal.

Listed Jobs

Company Name

Valentino

Job Title

Stagiaire RH

Job Description

**Job Title** HR Intern **Role Summary** Six‑month internship within the HR department covering France & Monaco for Valentino’s retail, outlet, wholesale, and support network. Responsibilities include recruitment support, onboarding management, administrative coordination, and internal reporting for a multinational environment. **Expectations** - Work collaboratively with corporate, retail managers, and Italian headquarters. - Deliver a smooth candidate journey from advertising to onboarding. - Actively propose improvements to HR processes while maintaining strict confidentiality and compliance. **Key Responsibilities** 1. Draft and publish recruitment ads (internship, fixed‑term, permanent). 2. Source and screen candidates: CV triage, telephone preselections, schedule interviews, conduct interviews. 3. Manage administrative tasks for new hires: document collection, contract preparation, and onboarding logistics. 4. Coordinate new‑employee onboarding and grace‑period monitoring. 5. Maintain and update organization charts and HR dashboards. **Required Skills** - Proven experience in recruitment or HR support. - Strong organizational, communication, and project‑management abilities. - Proactive, autonomous, meticulous, and able to work under minimal supervision. - Excellent candidate‑experience orientation. - Fluency in English (written and spoken); French proficiency required; additional language accepted as a plus. **Required Education & Certifications** - Currently enrolled in or holding a Bachelor’s/Master’s degree in Human Resources or a related discipline. - Internship contract; no apprenticeship.

Paris, France

Hybrid

09-12-2025

Company Name

Valentino

Job Title

Client Advisor - Nice, Galeries Lafayette (New Opening)

Job Description

**Job Title:** Client Advisor **Role Summary:** Deliver personalized luxury retail service that fosters lasting client relationships while meeting sales and CRM objectives. Manage the full client journey from arrival to post‑sale, guiding customers through styling, product knowledge, and boutique operations. **Expectations:** - Consistently achieve sales targets, key performance indicators (KPIs), and customer relationship management (CRM) goals. - Exhibit strong client‑centred service that reflects brand values and enhances the overall retail experience. **Key Responsibilities:** - Guide clients through every phase of the purchase process: preparation for sale, welcoming, exploration, product presentation, closing, and farewell. - Build and maintain a deep understanding of client preferences, portfolio, and loyalty metrics. - Execute personalized outreach campaigns and manage CRM activities to meet quarterly targets. - Curate styling solutions across all brand categories, staying current on in‑season trends and product offerings. - Prepare for client appointments with research, merchandise organization, and a welcoming environment. - Handle post‑sale activities: returns, end‑of‑season processing, repair coordination, and complaint resolution. - Ensure accurate merchandise levels, floor replenishment, and visual presentation in alignment with store standards. - Collaborate with visual merchandising and store management teams to maintain display guidelines. **Required Skills:** - Exceptional client‑relationship building and communication (verbal and written). - Strong smartphone and CRM proficiency. - Flexibility to work evenings, weekends, and holidays as business demands. - Action‑oriented mindset with a results‑driven approach. - Problem‑solving abilities and a team‑player attitude. - Second language proficiency is a plus. **Required Education & Certifications:** - High School Diploma or equivalent. - Minimum of 1–2 years luxury or high‑fashion retail experience is preferred. - Completion of training in clienteling techniques or luxury retail best practices is advantageous.

Nice, France

Hybrid

11-12-2025

Company Name

Valentino

Job Title

Client Advisor - Saint Honoré

Job Description

**Job Title**: Client Advisor – Saint Honoré **Role Summary** Deliver exceptional luxury shopping experiences at Valentino, fostering long‑term client relationships through personalized service, styling expertise, and meticulous adherence to CRM and sales targets. **Expectations** - Meet or exceed quarterly sales KPIs, CRM penetration, and customer satisfaction metrics. - Maintain brand integrity and presentation standards in all interactions and visual merchandising. - Demonstrate proactive engagement with both existing and prospective clientele. **Key Responsibilities** 1. **Client Journey Management** - Guide clients from greeting to farewell, ensuring seamless couture service across all touchpoints. - Capture and record client data; update CRM with qualitative insights within stipulated deadlines. - Execute personalized outreach campaigns and achieve CRM conversion goals. 2. **Styling & Sales** - Analyze client preferences, curate looks from all brand categories, and articulate current trends. - Conduct pre‑appointment research, organize merchandise, and create welcoming shop environments. - Close sales and secure repeat business, tracking performance against targets. 3. **Merchandise & Visuals** - Oversee in‑store stock, replenish displays, and coordinate with visual merchandising team. - Handle post‑sale activities: returns, repairs, and customer complaints, ensuring resolution. 4. **Team Collaboration** - Participate in store operations, support training, and share best practices. - Communicate showroom status and visual compliance to management. **Required Skills** - Exceptional client‑relationship building and service orientation. - Strong verbal and written communication in English; additional languages advantageous. - Proficiency with CRM systems and Excel. - Fashion styling acumen with up‑to‑date trend knowledge. - Problem‑solving, results‑driven mindset, and flexibility for evenings, weekends, and holidays. - Team player who thrives in a collaborative, inclusive environment. **Required Education & Certifications** - High school diploma or equivalent; bachelor’s degree in Fashion, Business, or related field preferred. - Previous luxury retail experience; training in customer relationship management and styling evidence desirable. ---

Paris, France

Hybrid

08-01-2026

Company Name

Valentino

Job Title

Client Engagement Manager, West Coast

Job Description

**Job title** Client Engagement Manager – West Coast **Role Summary** Directs the implementation of client engagement and retail client development strategies across Valentino’s West Coast directly operated stores (DOS). Works closely with store management, corporate client engagement, CRM, and retail operations to drive customer retention, acquisition, and sales growth through targeted client programs, personalized VIC experiences, and local events. **Expectations** - Build and nurture relationships with Very Important Clients (VICs) to enhance customer loyalty and profitability. - Translate corporate client engagement strategy into actionable, store‑embedded plans that meet sales and KPI targets. - Manage expectations of cross‑functional teams, ensuring alignment and execution of client initiatives and events. **Key Responsibilities** 1. **Client Development & Relations (≈50%)** - Partner with the Client Engagement Director and store teams to create VIC profiles, segmentation strategies, and action plans for growth and new VIC acquisition. - Coordinate with CRM, Retail Operations, and Events to design and execute local retail activities that deliver measurable ROI. - Represent Valentino as a brand ambassador at major events (fashion shows, exhibitions, institutional events) and support VIC participation with flawless event execution. - Administer the personal shoppers and stylists program, oversee VIC pre‑order processes, and maintain event logistics (car service, hair & makeup, catering, etc.). 2. **Clienteling Strategy & Performance (≈30%)** - Manage the retail client gifting and experience budget, including invoicing, planning, and tracking. - Develop partnerships with third‑party partners (AMEX, hotels, concierge services) to expand VIC acquisition and cultivation. - Align VIC goals with corporate strategy; lead performance reviews, analyze outcomes, and refine tactics to maximize engagement KPIs. - Conduct market and competitor benchmarking; prepare post‑event reports and ad‑hoc analyses to support decision‑making. 3. **Cross‑Functional Collaboration** - Liaise with regional and HQ corporate teams to coordinate communication and reporting. - Provide input on event logistics and vendor selection for local and regional initiatives. **Required Skills** - Proven client relationship management in luxury retail. - Strong event planning and coordination expertise. - Budgeting and financial oversight capability. - Data‑driven decision making; proficiency in performance metrics analysis. - Excellent stakeholder management, communication, and negotiation abilities. - Knowledge of luxury fashion, Valentino heritage, and contemporary market trends. - Project management skills with ability to handle multiple priorities simultaneously. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Luxury Brand Management, or related discipline. - Minimum of 3–5 years’ experience in client engagement or relationship management within a luxury fashion or high‑end retail setting. - Experience with CRM systems and retail analytics platforms preferred. - Certifications in Project Management, Event Management, or Customer Experience Excellence are advantageous.

Los angeles, United states

Hybrid

15-01-2026