Forum réfugiés

About the Company

Depuis sa création en 1982, Forum réfugiés accompagne chaque jour, dans une quinzaine de départements, des milliers de demandeurs d’asile et de réfugiés. Elle assure au quotidien le premier accueil des demandeurs d'asile, la gestion de centres d'hébergement, un accompagnement à l'intégration des réfugiés, des soins de santé mentale pour les personnes victimes de violences liées à l'exil, et un accompagnement en centre de rétention administrative. Forum réfugiés a également pour mission, à travers des actions de formation, d'information, de sensibilisation et de plaidoyer à l'échelle nationale et européenne, de veiller au respect des droits fondamentaux des demandeurs d'asile, des bénéficiaires d'une protection internationale et des personnes retenues. L'association s’engage également en faveur des droits des personnes vulnérables dans certains pays d’origine ou de transit, à travers le pilotage de projets ou le soutien à des acteurs locaux. Forum réfugiés-Cosi reçoit le concours de partenaires publics et privés : Nations unies, Commission européenne, État français, collectivités territoriales, fondations. Elle est membre du Réseau francophone de soins et d'accompagnement pour les exilés victimes de torture et de violence politique (Reseda), du réseau européen sur l'apatridie (ENS), du Conseil européen pour les réfugiés et les exilés (ECRE/CERE), de la plateforme européenne des droits fondamentaux (FPR), du forum consultatif du Bureau européen d'appui en matière d'asile (BEA), de l'EuRAC, RéFAC, ANAFE, Info MIE, Ritimo...

Listed Jobs

Company Name

Forum réfugiés

Job Title

Chargé d'accueil - F/H

Job Description

Job title: Reception Officer – F/M Role Summary: Serve as the first point of contact for newly arrived asylum seekers in the SPADA Lyon program, facilitating their registration, vulnerability assessment, and integration into the public support network. Coordinate with academic and administrative partners to streamline documentation, information provision, and housing orientation. Expactations: - Provide empathetic, efficient service to asylum seekers in a high‑volume, fast‑paced environment. - Maintain rigorous records and compliance with OFII and Prefecture guidelines. - Collaborate with multidisciplinary teams to deliver coordinated support. Key Responsibilities: - Receive walk‑in asylum seekers; explain procedures, complete online form, arrange appointments with GUDA. - Conduct objective vulnerability assessments in conjunction with OFII local directorate. - Deliver housing notification, arrange transportation logistics, and provide orientation materials. - Post‑GUDA: deliver mail, provide information on social and administrative processes, and support follow‑up with local partners. - Maintain accurate case files in the organization’s database. - Liaise with OFII and other partners to coordinate support services. - Adapt to changing procedures, procedures, or priorities while managing stress. Required Skills: - Bachelor's degree or equivalent. - Strong interpersonal and diplomatic communication skills. - Team‑oriented mindset with collaboration across disciplines. - Proficiency in Microsoft Office (Excel) and database systems. - High level of organization, attention to detail, and time‑management. - Flexibility and resilience in a fast‑paced, dynamic environment. - Ability to handle stressful situations and tight deadlines. - Multilingual communication preferred. Required Education & Certifications: - Minimum Bachelor’s degree (any field). (No specific professional certifications required.)

Lyon, France

On site

19-11-2025

Company Name

Forum réfugiés

Job Title

Coordinateur – F/H

Job Description

**Job Title** Coordinator – F/H **Role Summary** Coordinate and lead the SAFIR and PAM social programmes, managing project teams, ensuring delivery of services to international protection beneficiaries and disadvantaged populations, and maintaining strong partnerships with local agencies. **Expectations** - Directly report to the Service Manager. - Deliver projects on time, within budget, and in compliance with quality standards. - Build and sustain local network of partners. - Maintain accurate administrative, financial, and performance records. **Key Responsibilities** - Lead, train, and supervise project teams. - Plan, coordinate, and monitor all project activities. - Develop and update project tools, monitoring sheets, and client support materials. - Ensure all actions meet legal, ethical, and quality requirements. - Provide tailored support to beneficiaries under the SAFIR and PAM programmes. - Define strategic initiatives to meet programme objectives and propose corrective actions when necessary. - Prepare progress reports, financial summaries, and indicator dashboards. - Represent the organisation in meetings with partners and stakeholders. - Manage travel to partner sites as required. **Required Skills** - Proven management experience (team leadership, coordination). - In‑depth knowledge of asylum, refugee, and social protection law. - Strong project management and organisational abilities. - Advanced computer skills (Word, Excel, database tools). - Excellent written and verbal communication, confidentiality, and negotiation. - Self‑directed with capacity to prioritise urgent matters. - Ability to work collaboratively with multidisciplinary teams. - Valid driver’s licence; willingness to travel within the service area. **Required Education & Certifications** - Bachelor’s degree (or equivalent) in Social Work, Human Rights, Social Services, or related discipline. - Certification in project management or social service coordination is advantageous. ---

Montpellier, France

On site

20-11-2025

Company Name

Forum réfugiés

Job Title

Assistant des ressources humaines - paie - F/H

Job Description

**Job Title** Human Resources Assistant – Payroll (F/M) **Role Summary** Assist HR team with daily administrative functions for employees, including contract drafting, payroll data entry in ADP, and HRIS support, ensuring accurate processing and compliance with municipal procedures. **Expectations** - Bachelor‑level degree in Human Resources or related discipline. - Minimum 1 year of HR administrative experience. - Familiarity with ADP Decidium preferred. - Advanced proficiency in Microsoft Office (Excel, Word). - Diplomatic, team‑oriented, and strong interpersonal skills. **Key Responsibilities** - Draft employment contracts, official correspondence, and answer payroll‑related inquiries. - Track and record medical visits, residence permits, and health insurance enrollments. - Input payroll data and maintain accurate records in ADP system. - Support HRIS access management and monitor HR indicators. - Perform general administrative duties to ensure service continuity. - Collect and process information required for assigned tasks. **Required Skills** - Proficiency in Excel and Word; ability to create and manage spreadsheets and documents. - Excellent written and verbal communication. - Multi‑tasking and prioritization abilities. - Detail‑oriented, organized, and reliable. - Team player with diplomatic, customer‑service focus. **Required Education & Certifications** - Bachelor’s degree (Bac +3) in Human Resources, Business Administration, or equivalent. - No mandatory certifications, though knowledge of HR software (ADP) is advantageous.

Villeurbanne, France

On site

Fresher

04-12-2025

Company Name

Forum réfugiés

Job Title

Chargé d'Accompagnement Social – F/H

Job Description

**Job Title** Social Support Coordinator – F/M **Role Summary** Coordinate and provide comprehensive social support to asylum seekers and beneficiaries under the Montmarault housing program. Work closely with a multidisciplinary team to guide clients through asylum, residence visa, employment, and housing processes while managing administrative and social follow‑ups. **Expectations** - Deliver individualized support and information to asylum seekers. - Ensure adherence to legal deadlines and administrative procedures. - Operate within a multidisciplinary environment, maintaining clear communication. **Key Responsibilities** - Inform and counsel beneficiaries on decisions affecting their situation. - Support asylum seekers throughout asylum and Dublin procedures. - Manage administrative and social monitoring of hosted individuals. - Facilitate application for residence permits and related documentation. - Connect clients to employment opportunities or housing solutions. - Contribute to center activity monitoring and reporting. **Required Skills** - Strong knowledge of asylum law and associated social rights. - Ability to remain objective and maintain professional distance. - Excellent interpersonal, diplomatic, and team‑working abilities. - Proficient written communication skills. **Required Education & Certifications** - Minimum of a Bac +3 (three years university degree). - State‑certified social worker qualification (e.g., AS, DEES, CESF) required or strongly preferred. - Prior experience in social accompaniment is preferred.

Montmarault, France

On site

04-12-2025