Tokio Marine HCC International

About the Company

Tokio Marine HCC is a leading specialty insurance group conducting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance. Headquartered in Houston, Texas, the company is comprised of highly entrepreneurial teams equipped to underwrite special situations, companies and individuals, acting independently to deliver effective solutions. Our products and capabilities set the standard for the industry, as many of our approximately 4,300 employees are industry-leading experts. Tokio Marine HCC is part of Tokio Marine, a premier global company with a market cap of approximately $70 billion.*

*as of 31/12/24.

Listed Jobs

Company Name

Tokio Marine HCC International

Job Title

Core Applications Service Delivery Lead

Job Description

**Job title** Core Applications Service Delivery Lead **Role Summary** Leads the service delivery function for core insurance applications (policy admin, claims, document management). Manages a hybrid onshore/offshore team and third‑party vendors, ensuring ITIL‑aligned incident, problem, and change management. Acts as the primary liaison between internal business stakeholders, engineering teams, and vendors to support the organization’s transformation into a product‑centric model. **Expectations** - Deliver uninterrupted service for mission‑critical applications. - Drive effective communication and resolution for high‑impact incidents (P1/P2). - Maintain and close all risk items, vulnerability exceptions, and audit requirements. - Support Agile releases and change approvals while adhering to ITSM processes. **Key Responsibilities** - Service management of policy, claims, and document management applications. - Oversee managed services from Coforge, NTTData, Newgen and onshore SMEs. - Respond to technical and non‑technical application queries. - Resolve, document, and report P1/P2 incidents via Azure DevOps. - Manage ITIL‑compliant ticket lifecycle, change approvals, and knowledge base. - Identify and resolve bugs/defects; track through resolution. - Coordinate with internal auditors and manage vulnerability exceptions. - Assist Agile development and production releases. - Hold line‑management responsibilities across onshore/offshore teams. **Required Skills** - Minimum 3 years in service management of specialty insurance applications. - Demonstrated experience with Verisk, Guidewire, NewGen, and related tools. - Proficient in ServiceNow, Azure DevOps, and Microsoft SQL. - ITIL framework expertise; familiarity with SDLC, Agile, and change management. - Proven leadership of hybrid teams and vendor management (managed service & headcount). - Strong analytical, problem‑solving, and communication skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent practical experience). - ITIL Foundation certification (or higher).

London, United kingdom

Hybrid

Senior

23-11-2025

Company Name

Tokio Marine HCC International

Job Title

Frontend Developer

Job Description

Job Title: Frontend Developer Role Summary: Design, develop, and maintain high‑quality web interfaces using JavaScript, React/Next.js, and Sitecore. Build reusable component libraries, collaborate with UX designers and product teams, and ensure cross‑platform consistency and accessibility. Act as a bridge between business stakeholders and technical teams to shape digital experience strategy. Expectations: - Deliver pixel‑perfect, responsive UI components that align with brand guidelines. - Champion user‑centric design principles and modern accessibility standards. - Collaborate with cross‑functional teams to translate wireframes and prototypes into functional code. - Continuously improve development workflows, component libraries, and design system tooling. Key Responsibilities: - Convert UX designs into working UI components across JS/React/Next.js and Sitecore platforms. - Create and maintain component libraries in Storybook, ensuring reusability across projects. - Work with Sitecore CMS, Pega, and Guidewire Digital to build custom front‑end components. - Participate in POCs, ideation sessions, and design sprints to influence product direction. - Advocate for user‑centric solutions, review design implementations, and provide feedback. - Manage frontend build and deployment pipelines (Webpack, Gulp, NPM/Bower) and version control via GitHub. - Mentor teammates in React and UI/UX best practices. Required Skills: - 3+ years of professional frontend development experience. - Proficient in JavaScript, TypeScript, React, Next.js, CSS/SCSS, and responsive design. - Strong experience with Storybook and design‑system management. - Familiarity with modern CI/CD pipelines, build tools (Webpack, Gulp), and Git. - Knowledge of accessibility (WCAG), responsive layouts, and UI pattern libraries. - Excellent communication, facilitation, and collaboration skills. - Experience working in a large, matrixed organization preferred. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or related field. - Certifications in JavaScript/React, UX design, or related technologies are a plus.

London, United kingdom

Hybrid

04-12-2025