Caraffi Limited

www.caraffi.co.uk

6 Jobs

72 Employees

About the Company

Caraffi is a talent acquisition advisory specialising in:

- operational excellence
- brand and experience
- technology and data

We equip TA Leaders with the data and insights to become more strategic and impactful.

And design TA strategies that transform their businesses into data-driven, purpose-led and inclusive employers of choice.

Listed Jobs

Company Name: Caraffi Limited
Job Title: Solution Architect - MS Dynamics 365, CRM - Hybrid Bradford (1 - 2 days a week on
Job Description: **Job Title:** Solution Architect - MS Dynamics 365, CRM **Role Summary:** Lead CRM modernization initiatives by designing scalable Microsoft Dynamics 365 solutions, integrating with SAP S/4 HANA and ESRI systems, and overseeing process overhauls for customer and operational workflows. **Expectations:** Collaborate with delivery partners and stakeholders to align CRM strategies with business outcomes, ensure best practices in implementation, and drive governance of architectural decisions. **Key Responsibilities:** - Own CRM roadmap design and execution, ensuring alignment with enterprise systems. - Architect, validate, and deliver integrated CRM solutions across complex IT landscapes. - Guide integration strategies using MS Power Automate, API-based designs, and ERP/GIS platforms. - Facilitate cross-team collaboration between client and delivery partners for scalable, future-proof systems. - Support program governance, including design decision frameworks and technical assurance. **Required Skills:** - Proven experience in MS Dynamics 365 CRM architecture and implementation. - Expertise in ERP (SAP S/4 HANA) and GIS (ESRI) integration with CRM systems. - Strong understanding of Dynamics CRM data models, process workflows, and API-driven integrations. - Demonstrated leadership in CRM strategy development and end-to-end solution design. - Experience leading multi-disciplinary teams and managing program governance forums. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, or related field. - Relevant certifications in Microsoft Dynamics CRM (e.g., Microsoft Certified: Dynamics 365 Solution Architect Expert).

Bradford + wfh, United kingdom

On site

03-10-2025

Company Name: Caraffi Limited
Job Title: IT Service Delivery Manager
Job Description: **Job Title:** IT Service Delivery Manager **Role Summary:** Oversee reliable, secure technology service delivery across regions. Build stakeholder relationships, manage vendor partnerships, and drive incident resolution. Champion service improvements to align with customer satisfaction goals and operational excellence. **Expectations:** Minimum 5 years in customer-facing technology service roles. Proven expertise in service delivery, stakeholder engagement, and vendor management. Retail industry experience required; EPOS systems preferred. ITIL Foundation certification mandatory. Strong communication and leadership skills for cross-functional teams and board-level interactions. **Key Responsibilities:** - Lead delivery of high-performing technology services across regions. - Act as primary contact for business stakeholders on operational technology needs. - Manage vendor partners to ensure performance alignment and value. - Resolve incidents and problems via root cause analysis. - Implement service governance, reporting, and stakeholder communication protocols. - Oversee service design and transition requirements, ensuring quality standards. - Maintain compliance with audit, risk, and regulatory requirements. - Participate in 24/7 on-call rotations for critical incident response. **Required Skills:** - ITIL frameworks and service management practices. - Stakeholder and vendor relationship management. - Incident/problem management and problem-solving. - Business communication and negotiation (board-level). - Retail technology systems (EPOS advantageous). - Budget oversight and commercial acumen. - Leadership in driving process improvement and collaboration. **Required Education & Certifications:** - ITIL Foundation certification.

Reading, United kingdom

On site

Mid level

03-10-2025

Company Name: Caraffi Limited
Job Title: Data Analyst
Job Description: **Job Title:** Data Analyst (Last Mile) **Role Summary:** Provide data, analytics, tooling, and reporting to logistics stakeholders. Lead key data projects, mentor junior analysts, and deputise for the Analytics Manager, ensuring data-driven decision making across the logistics domain. **Expactations:** - Deliver accurate, actionable insights that drive KPI improvement. - Maintain high data quality and comply with security best practices. - Foster strong stakeholder relationships and support operational requests. **Key Responsibilities:** - Consolidate and aggregate data from multiple logistics sources with Data Services and Technology teams. - Perform trend and root‑cause analysis to improve selected KPIs. - Lead or contribute to cross‑departmental projects, presenting findings to stakeholders. - Fulfil operational requests and provide analytical support to logistics and other business units. - Ensure all tasks comply with best practice security management. - Deputise for the Analytics Manager: lead projects, mentor juniors, and guide the analytics team. - Manage complex stakeholder relationships on behalf of the team. **Required Skills:** - Strong data analysis skills (SQL, Python/R, statistical methods). - Proficiency in ETL processes and data integration. - Experience with reporting and visualization tools (Tableau, Power BI, Looker, etc.). - KPI development, trend analysis, and root‑cause investigation. - Project management and cross‑functional collaboration. - Excellent communication and stakeholder management. - Knowledge of data governance and security compliance. - Ability to mentor and lead junior team members. **Required Education & Certifications:** - Bachelor’s degree in Data Analytics, Statistics, Computer Science, or related field (or equivalent experience). - Certifications in data tools (e.g., Tableau Desktop Specialist, Power BI, SQL) and analytics (e.g., Google Data Analytics Professional Certificate) are preferred.

Hatfield, United kingdom

Hybrid

16-10-2025

Company Name: Caraffi Limited
Job Title: Project Administrator - MS Excel - Onsite, Bradford
Job Description: Job title: Project Administrator – MS Excel Role Summary: Provide administrative support and first‑line service for an access‑control key management function, including PAC access control system and electromechanical key projects, within a regulated environment. Expectations: Deliver professional, accurate, and timely assistance to business and service partners; maintain high standards of customer service; identify and implement process improvements; work independently and collaboratively in a fast‑paced setting. Key Responsibilities • Administer PAC access‑control system and support electromechanical key projects. • Provide first‑line support to internal stakeholders and external partners. • Maintain accurate records, databases, and documentation in Excel and SharePoint. • Prepare and deliver reports, presentations, and status updates using PowerPoint. • Coordinate and communicate with physical & electronic security teams. • Identify opportunities to challenge and enhance existing processes. • Deliver exceptional customer service across all levels of the organization. Required Skills • Proven administrative experience, ideally within the utility sector or a regulated industry. • Advanced proficiency with Microsoft Office (Excel, PowerPoint, SharePoint). • Strong written and verbal communication; capable of engaging all organizational levels. • Excellent interpersonal skills with a collaborative approach. • Detail‑oriented, reliable, and capable of working under tight deadlines. • Ability to work independently and as part of a team. • Self‑motivated, enthusiastic, and rigorous in task execution. Required Education & Certifications • High‑school diploma or equivalent (additional qualifications in administration, project management, or security are an advantage). • Certifications in relevant areas (e.g., security administration, Microsoft Office Specialist) are desirable.

Bradford, United kingdom

On site

22-10-2025

View 6 more jobs at Caraffi Limited