H&M

About the Company

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good.

We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow.

Listed Jobs

Company Name

H&M

Job Title

H&M Sales Advisor - Post Oak Mall

Job Description

Job title: Sales Advisor Role Summary: Deliver exceptional customer service in a fashion retail environment, guiding shoppers through the store, promoting products and loyalty initiatives, and maintaining operational and visual standards to achieve sales targets. Expectations: - Passionate about fashion and trend awareness. - Strong communication, teamwork, and customer‑first mindset. - Flexible, decisive, action‑oriented, and open to continuous learning. Key Responsibilities: - Welcome and guide customers, providing information on fashion trends, products, and store promotions. - Actively promote and sell H&M products, including the Hello Member Loyalty App and sustainability initiatives. - Manage garment logistics: unpacking, refilling, steaming, and presentation in fitting room, checkout, and sales floor. - Maintain clean, tidy sales floor and back‑of‑house areas, ensuring visual merchandising aligns with brand guidelines. - Perform stock replenishment, inventory control, and stockroom organization. - Operate POS systems, in‑store tech tools, and participation in omni‑services (Click & Collect, Smart Store). - Support opening/closing procedures and store operational tasks. - Follow health and safety, legal, and company protocols; give and receive team feedback. Required Skills: - Proven customer service and sales experience in retail or related service industry. - Knowledge of current fashion trends and ability to communicate them effectively. - Strong verbal communication, interpersonal, and service‑orientation. - Team collaboration, adaptability, and problem‑solving. - Basic computer and POS proficiency; familiarity with in‑store technology. - Visual merchandising and garment care knowledge. Required Education & Certifications: - High school diploma or equivalent. - No specific certifications required; relevant retail or fashion training is a plus.

College station, United states

On site

18-09-2025

Company Name

H&M

Job Title

H&M Sales Advisor- Great Mall

Job Description

Job Title: Sales Advisor Role Summary: Operate as the frontline retail associate, welcoming and guiding customers, promoting H&M products and initiatives, and maintaining a clean, visually appealing store environment while meeting sales and operational targets. Expectations: - Deliver exceptional, friendly customer service and actively engage shoppers. - Demonstrate knowledge of fashion trends, product details, and store brand values. - Collaborate with team members, contribute to training, and provide constructive feedback. - Maintain operational excellence, including fitting room, checkout, and OMNI services. - Support store opening/closing, safety procedures, and uphold H&M’s brand and standards. Key Responsibilities: - Welcome guests, facilitate shopping experiences, and direct them through product sections. - Effectively present and sell merchandise, achieving individual and team sales goals. - Promote the H&M Hello Member Loyalty App and sustainability initiatives. - Keep abreast of fashion trends, competitors, and influencer activity; share insights with customers and colleagues. - Perform full garment cycle: unpacking, refilling, steaming, and fitting room operations. - Operate checkout area, process transactions, and manage in-store services (Click & Collect, in‑store tech). - Maintain a clean, organized sales floor and back‑of‑house, including stockroom and merchandise displays. - Replenish stock and support visual merchandising according to brand guidelines. - Follow all company procedures, health & safety regulations, and legal requirements. - Participate in onboarding, trainings, and ongoing development activities. Required Skills: - Strong customer‑service orientation and communication skills. - Sales acumen and ability to close transactions. - Fashion and trend awareness with effective product knowledge application. - Visual merchandising and garment care skills. - Team‑player attitude, flexibility, and initiative. - Proficiency with retail technology tools and OMNI services. Required Education & Certifications: - High‑school diploma or equivalent. - Retail or customer‑service experience, preferably in fashion, is preferred; no specific certifications required.

Milpitas, United states

On site

26-09-2025

Company Name

H&M

Job Title

H&M Sales Advisor- Valley Fair

Job Description

**Job Title** Sales Advisor – Retail **Role Summary** Provide outstanding customer service in a fashion retail environment, sell products, promote brand initiatives, and maintain visual merchandising standards. Collaborate with store team to deliver a consistent, omni‑channel customer experience and achieve sales targets. **Expectations** - Deliver friendly, knowledgeable service and build customer loyalty. - Maintain continuous learning of fashion trends, product lines, and competitor activity. - Work flexible hours, including opening/closing duties and occasional overtime. **Key Responsibilities** - Welcome and guide customers through the store, offering style and product advice. - Push sales of merchandise and promote loyalty programs and sustainability efforts. - Operate fitting room, checkout and re‑stock shelves according to best‑practice procedures. - Execute garment refilling, steaming and care, ensuring quality presentation. - Clean and organize sales floor, back‑of‑house, and stockrooms. - Support omni‑channel services (Click & Collect, Smart Store, etc.) and in‑store digital tools. - Participate in visual merchandising, ensuring displays match brand and seasonal themes. - Contribute to sales floor audits, stock accuracy and inventory management. - Attend training, onboarding and development sessions; mentor peer performance. **Required Skills** - Strong communication and interpersonal skills. - Sales experience in retail or service, with demonstrable results. - Knowledge of current fashion trends, brands, and product lines. - Ability to work in a fast‑paced, collaborative team. - Tech‑savvy: comfortable using point‑of‑sale systems, mobile apps and in‑store tech. - Organizational discipline with attention to detail in merchandising and cleanliness. - Flexible, proactive, and customer‑centric mindset. **Required Education & Certifications** - High school diploma or equivalent. - Retail or sales training preferred (e.g., Retail Sales Associate certificate). - No specific certifications required, but willingness to complete in‑store training.

Santa clara, United states

On site

26-09-2025

Company Name

H&M

Job Title

Responsable de Département (f/h) - CDI - Nantes

Job Description

**Job Title:** Department Manager (Retail) **Role Summary:** Lead and develop a retail department, delivering exceptional customer service while driving sales, profitability, and inventory performance. Foster an inclusive, collaborative culture and represent the brand positively across all customer interactions. **Expectations:** - Maintain 80% on‑floor presence to coach and inspire the team. - Achieve sales, profit, and stock targets through effective planning and action plans. - Uphold operational and visual standards. - Recruit, onboard, and continuously develop staff. - Monitor fashion trends and market dynamics to sustain competitive advantage. **Key Responsibilities:** - Lead the department team to provide outstanding customer experiences. - Analyze sales data, set objectives, and implement corrective actions. - Manage stock levels, merchandising, and visual presentation. - Schedule staff, oversee opening/closing routines, and ensure compliance with store policies. - Conduct recruitment, training, and performance coaching. - Promote an inclusive, innovative work environment. - Stay informed on fashion trends, customer preferences, and competitor activity. - Act as a brand ambassador in all customer and stakeholder interactions. **Required Skills:** - Retail sales and operations management. - Strong leadership, coaching, and team‑development abilities. - Proven planning, scheduling, and inventory‑control expertise. - Advanced analytical skills for sales reporting and KPI tracking. - Excellent communication, interpersonal, and customer‑service orientation. - Passion for fashion trends and market awareness. - Problem‑solving, results‑driven, and comfortable working with numerical data. - Flexibility, creativity, and collaborative mindset. **Required Education & Certifications:** - Minimum: High school diploma / secondary education. - Preferred: Bachelor’s degree in Business Administration, Retail Management, Fashion Merchandising, or related field. - Demonstrated experience in retail department management; no specific certifications required.

Nantes, France

On site

27-09-2025