H&M

About the Company

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good.

We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow.

Listed Jobs

Company Name

H&M

Job Title

H&M Sales Advisor Seasonal - Westbrook Outlets

Job Description

**Job Title:** Sales Advisor – Seasonal **Role Summary:** Provide top‑level customer service in a fast‑paced fashion retail environment. Guide shoppers through product selections, deliver trend knowledge, and promote the brand’s loyalty program and sustainability initiatives. Support daily store operations including merchandise presentation, inventory management, and cleaning standards. **Expactations:** - Deliver a welcoming, helpful, and engaging in‑store experience. - Meet daily sales targets in collaboration with the store management team. - Maintain product and trend awareness to support customer inquiries. - Adhere to all health & safety, operational, and legal procedures. **Key Responsibilities:** - Assist customers with product information, fitting, and styling advice. - Promote the Hello Member loyalty app and in‑store sustainability campaigns. - Handle physical store tasks: unpacking, steaming, garb‑refill, fitting‑room management, and checkout operations. - Display merchandise according to visual and commercial guidelines, ensuring attractive and trend‑relevant displays. - Maintain clean, organized sales floor, back‑of‑house, and stockrooms. - Participate in opening/closing procedures and daily inventory checks. - Support omni‑channel services (Click & Collect, Instore Care App, Smart Store). - Share best practices and provide peer feedback within the team. - Attend onboarding, training, and development programmes. **Required Skills:** - Excellent communication and interpersonal abilities. - Strong sales acumen with a customer‑first mindset. - Knowledge of fashion trends, product lines, and competitive landscape. - Ability to work collaboratively in a dynamic team. - Initiative, flexibility, and decisive action orientation. - Basic computer literacy (POS, inventory, CRM tools). **Required Education & Certifications:** - Minimum high‑school diploma or equivalent. - No specific certifications required; willingness to complete in‑store training.

Westbrook, United states

On site

20-11-2025

Company Name

H&M

Job Title

H&M Sales Advisor

Job Description

**Job title:** Sales Advisor **Role Summary:** Provide outstanding customer service by welcoming, guiding, and selling H&M products. Leverage fashion and product knowledge to educate customers, promote the brand’s loyalty app and sustainability initiatives, and maintain a clean, well‑presented sales floor and back‑of‑house areas. **Expactations:** - Deliver a positive, inclusive in‑store experience that aligns with the company’s brand values. - Meet or exceed sales targets in partnership with store management. - Stay current on fashion trends, product lines, and competitor activity. - Adhere to all operational procedures, safety guidelines, and legal requirements. **Key Responsibilities:** - Greet and engage customers, offering trend‑based styling advice and information. - Promote and sell merchandise, including cross‑sell and upsell opportunities. - Support Omni‑experience activities such as Click & Collect and in‑store tech services. - Operate fitting rooms and checkout area following best‑practice procedures. - Manage garment care: unpacking, refilling, steaming, and replenishment. - Maintain attractive visual merchandising, clear trend displays, and a tidy sales floor/back‑of‑house. - Participate in opening and closing procedures, ensuring stock levels and store readiness. - Provide constructive feedback and collaborate with teammates to share knowledge and improve service. **Required Skills:** - Excellent verbal communication and customer‑service orientation. - Strong sales acumen and ability to use product knowledge to drive sales. - Fashion trend awareness and the ability to explain product stories. - Team player with a flexible, action‑oriented mindset. - Detail‑oriented and capable of multitasking in a fast‑paced retail environment. - Basic math skills for cash handling and sales transactions. - Familiarity with retail POS systems and in‑store technology tools (applicable to loyalty and omni‑services). **Required Education & Certifications:** - High school diploma or equivalent. - Prior retail or fashion sales experience preferred; formal training or certifications in sales, customer service, or fashion are advantageous but not mandatory.

Wellington, United states

On site

20-11-2025

Company Name

H&M

Job Title

Visual Merchandiser - Bromley

Job Description

**Job Title**: Visual Merchandiser **Role Summary** Drive the visual identity of the store to inspire customers, support sales, and ensure a customer‑first experience by implementing H&M visual and commercial standards. **Expectations** - Adhere to H&M visual and commercial guidelines. - Foster a profitable and people‑focused work environment. - Maintain safety, security, and administrative compliance. - Follow store KPIs and take action to meet business targets. **Key Responsibilities** - Design and execute visual displays that align with brand standards. - Coach and develop staff on visual merchandising and commercial skills. - Monitor and act on store performance metrics to reach targets. - Ensure safety, security, and administrative procedures are followed. **Required Skills** - Experience in visual merchandising and store management. - Strong customer‑first mindset and ability to inspire sales. - Coaching and leadership capability. - Knowledge of KPI tracking and performance improvement. **Required Education & Certifications** - Minimum high‑school diploma or equivalent. - Relevant visual merchandising experience (no specific certification required).

Bromley, United kingdom

On site

20-11-2025

Company Name

H&M

Job Title

Department Manager - Horsham

Job Description

**Job title**: Department Manager – Retail **Role Summary** Drive the day‑to‑day operations of a store department, ensuring sales and profitability targets are met while delivering a high‑quality customer experience. Lead, coach, and develop the department team, analysing performance KPIs and maintaining compliance with health, safety, legal and security standards. **Expectations** - Full‑time permanent role, 39 hours per week. - 7‑day availability, including weekends. - Proven management experience in a customer‑facing retail environment. - Demonstrated passion for profitability and people development. - Customer‑first mindset. **Key Responsibilities** 1. Set and communicate a clear vision that focuses on optimal customer and colleague experience. 2. Evaluate team performance, provide regular feedback, and drive succession planning through development and training. 3. Analyse and report on sales, profit, and other Key Performance Indicators for the department. 4. Ensure adherence to health & safety, legal, and security policies in line with corporate and local requirements. 5. Maintain store standards and merchandising as per visual guidelines. **Required Skills** - Leadership with strong team‑management and coaching abilities. - Excellent customer service orientation. - Ability to analyse, interpret, and act on sales & profit data. - Knowledge of health, safety, and security compliance in retail. - Effective communication and interpersonal skills. - Adaptability, problem‑solving, and decision‑making under pressure. **Required Education & Certifications** - Bachelor’s degree or equivalent in business, retail management, or related field preferred. - Prior retail management experience required; relevant certifications in retail, sales management or health & safety compliance are advantageous.

Horsham, United kingdom

On site

01-12-2025