cover image
ComTech Europe Limited

ComTech Europe Limited

www.comtech-europe.com

6 Jobs

11 Employees

About the Company

Established in 2001, ComTech Europe is a specialist recruitment provider of ERP, CRM, HRMS, Billing, Data Management and Cyber Security resources to the IT sector across industry.

IT Sector: ERP / CRM / Billing / HRMS / Data Management / Cyber Security.

Listed Jobs

Company background Company brand
Company Name
ComTech Europe Limited
Job Title
Senior ServiceNow CMDB Consultant
Job Description
**Job Title:** Senior ServiceNow CMDB Consultant **Role Summary:** Lead the design, implementation, and maintenance of ServiceNow CMDB and ITOM solutions (ITSM, ITOM modules) for a banking environment. Align configuration data with the Common Service Data Model (CSDM), support discovery and service mapping initiatives, and drive platform adoption across the organization. **Expectations:** - Minimum 5 years of hands‑on ServiceNow CMDB experience; 3 + years with CSDM, Discovery, and Service Mapping. - 3 + years in functional analysis and scripting (ServiceNow). - Professional fluency in English; Dutch or French native/bilingual. - Ability to work ≥ 50 % on‑site (flexible arrangement). - Strong analytical, communication, and solution‑oriented collaboration skills. **Key Responsibilities:** - Engage with IT infrastructure and application teams to inventory and understand owned CIs. - Design and implement ServiceNow configurations using CSDM to auto‑populate “Managed by group” CI attribute. - Review and remediate existing data and service models to align with CSDM and ServiceNow best practices. - Resolve constraints in service mapping and create service maps (tag‑based or manual). - Develop value cases/analysis for ITOM Event Management. - Support ongoing discovery activities and integrate new functionalities as required. - Build and maintain integrations with other banking infrastructure components. - Provide end‑user support, training, and demonstrations. - Contribute to expanding ServiceNow platform usage within the organization. **Required Skills:** - ServiceNow platform expertise (ITSM, ITOM) – ≥ 3 years. - Deep CMDB knowledge and CSDM implementation – ≥ 5 years. - Service Mapping and Discovery pattern development – ≥ 3 years. - Scripting (e.g., JavaScript, PowerShell) – ≥ 3 years. - Functional analysis and requirements gathering – ≥ 3 years. - Strong written and verbal communication in English; Dutch or French proficiency. - Analytical thinking, customer‑oriented mindset, and ability to prioritize multiple tasks. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent professional experience). - ServiceNow Certified System Administrator (CSA) – required. - ServiceNow Certified Implementation Specialist – CMDB and/or ITOM (preferred).
Brussels, Belgium
On site
Senior
09-10-2025
Company background Company brand
Company Name
ComTech Europe Limited
Job Title
Salesforce Solution Architect - Dutch speaking
Job Description
**Job title** Salesforce Solution Architect – Dutch speaking **Role Summary** Design, build, integrate and deploy scalable, secure Salesforce solutions (Service Cloud/Experience Cloud) for the Flemish government. Lead architecture decisions, ensure high‑quality, test‑ready releases, and coach internal teams in a public‑sector environment. **Expectations** * Deliver short feedback‑loop, phased go‑live releases. * Produce documentation, runbooks, and knowledge transfer materials. * Guide product owners and process managers through demos, impact analyses, and UAT. **Key Responsibilities** 1. Translate business decisions into Salesforce solutions and architecture designs using SDF/UML. 2. Coordinate with Product Owners, process managers, and key end‑users to define requirements and success criteria. 3. Design data models, security (FLS/CRUD/sharing), and declarative workflows; write targeted Apex, REST, SOAP integrations, and Platform Events. 4. Ensure seamless integration with VO building blocks, maintaining high performance and security compliance. 5. Own release management: code reviews, unit/integration tests, UAT triage, sandbox management, branching strategy, and CI/CD pipelines. 6. Prepare and lead demo sessions, impact analyses, and phased roll‑outs. 7. Document solutions, create runbooks, and handover to internal support and management teams. 8. Coach internal staff on Salesforce best practices and governance. **Required Skills** * ≥5 years as Salesforce Solution Architect. * Proven expertise with Salesforce Service Cloud, Experience Cloud, Flow, data modeling, and security. * Hands‑on experience in API integrations (REST, SOAP), OAuth2/OpenID Connect, and Platform Events. * Strong declarative design plus Apex development skills. * Experience with SDF, UML for solution design. * Familiarity with DevOps (git, CI/CD, pipelines, monitoring, logging). * Release management, sandbox strategy, performance optimization, and error handling. * Public‑sector and government‑context experience, especially within Flemish government or comparable agencies. * Dutch language proficiency CEFR C2 (fluent). **Required Education & Certifications** * Salesforce certification (Platform Developer I/II, Salesforce Architect, or equivalent) – preferred. * Relevant technical degree or equivalent experience in enterprise architecture, data modeling, or software development.
Brussels 3 days per week, Belgium
Remote
Mid level
23-10-2025
Company background Company brand
Company Name
ComTech Europe Limited
Job Title
Cisco Telecom Engineer - French speaking
Job Description
**Job title** Cisco Telecom Engineer – French speaking **Role Summary** Provide medium‑level support and enhancement of Cisco telephony solutions for a large public sector user base. Work closely with senior engineers on troubleshooting, configuration, and project execution while serving as a user liaison and change‑management facilitator. **Expectations** - Deliver reliable telephony services for >10,000 workstations, including call‑center and nomadic scenarios. - Collaborate with project teams, providing technical input and assisting in implementation of Cisco Collaboration tools. - Communicate complex technical concepts clearly to non‑technical stakeholders. - Maintain and optimise system performance, applying configuration best practices and updates. **Key Responsibilities** - Configure and maintain Cisco Collaboration platforms: CUCM, IM&P, CUC, EXP C‑E. - Set up and manage physical and softphones to meet organisational standards (CSS, DP, HP, RP, CPG). - Administer UCCX contact‑center services, including basic development support. - Monitor system health, diagnose incidents, resolve faults, and process new support requests. - Guide end‑users on telephony provisioning and usage; support training and documentation. - Assist senior engineers in planning, scheduling, and executing telecom projects. - Facilitate change management by translating technical solutions into user‑friendly concepts. - Utilize Service Now for ticketing and Webex for video‑conferencing as required. **Required Skills** - Minimum 1 year experience with Cisco Collaboration: CUCM, IM&P, CUC, EXP C‑E. - Minimum 1 year experience with UCCX contact‑center. - Minimum 1 year experience in supervision, troubleshooting, and technical configurations. - Proficiency in French and English (fluent). - Strong problem‑solving, communication, and user‑training capabilities. - Knowledge of monitoring and incident‑management practices. **Optional (Desirable) Technical Skills** - Experience with Peterconnects Attendant, MoYoBi/PhonexOne, Rightfax. - Familiarity with Service Now ticketing. - Experience in Webex video‑conferencing environments. - SQL Server database knowledge. **Required Education & Certifications** - Relevant bachelor’s degree or equivalent experience in IT/telecommunications. - Cisco Certified Network Associate (CCNA) and/or Cisco Certified Design Associate (CCDA) preferred; additional certifications in CUCM or UCCX advantageous.
Brussels, Belgium
On site
Fresher
23-10-2025
Company background Company brand
Company Name
ComTech Europe Limited
Job Title
Adobe Analytics Developer
Job Description
Brussels, Belgium
Hybrid
Junior
23-10-2025