Pret A Manger

About the Company

Founded in 1986 in London, Pret A Manger set out with a simple mission – to create handmade food that you couldn’t find anywhere else. What started as a small shop has grown into an international business, with hundreds of shops across the world, serving millions of customers every year.

As Pret continues to evolve as a dynamic, customer-focused business, we remain true to our roots – freshly preparing our food in shop kitchens throughout the day with high-quality ingredients, brewing organic coffee, and maintaining a deep commitment to sustainability.

Our people are at the heart of our success. We believe in being kind, being generous, and being honest – values that shape everything we do. It’s why, at the end of each day, we donate as much of our unsold food as possible to those who need it most. And why we support those experiencing homelessness through The Pret Foundation.

We welcome passionate, hardworking, wonderful people (like you!) who bring energy and enthusiasm to their work, and we give them the chance to shine. Pret is a place full of opportunities to grow, whether it’s through training, career progression, or the many ways we come together to give back.

Join us, and be part of something truly special.

Listed Jobs

Company Name

Pret A Manger

Job Title

People Manager

Job Description

Job title: People Manager Role Summary: Partner with Area Operations Leadership to provide on‑site HR leadership for retail/quick‑service locations across a growing footprint, delivering employee relations, compliance, coaching, data management, and benefits liaison functions. Expectations: - Lead as primary HR business partner for shop teams in a fast‑paced, high‑turnover environment. - Travel 75‑80% of the time, working independently while building trust with managers and staff. - Make autonomous decisions, execute investigations, and maintain legal and operational compliance. Key Responsibilities: - Manage employee relations cases, conduct investigations (harassment, discrimination, policy violations), and apply federal, state, local laws and wage‑hour requirements. - Coach shop managers on recruitment, interviewing, selection, retention, progressive discipline, documentation, and succession planning. - Serve as liaison between shops and Benefits/Payroll to resolve administrative issues and coordinate HR processes. - Train and coach managers on HRIS (ADP Workforce Now, Harri), ensuring accurate onboarding, promotions, transfers, and report generation. - Identify process improvements, standardize practices across locations, and support scalable people‑management systems. Required Skills: - Strong knowledge of employment law, wage‑hour regulations, and union matters. - Proven experience in employee relations, workplace investigations, and compliance. - Proficiency with HRIS platforms (ADP Workforce Now, Harri) and data reporting. - Leadership and coaching skills for manager development. - Excellent interpersonal and communication abilities; bilingual (English/Spanish) preferred. - Self‑starter, independent decision‑maker, and strong organizational skills. Required Education & Certifications: - Bachelor’s degree in Human Resources, Business Administration, or related field. - 3–5 years of People Manager experience in quick‑service restaurants, retail, or multi‑location hospitality environments.

New york city, United states

On site

Junior

07-11-2025