- Company Name
- The Football Association
- Job Title
- Delivery Manager (Corporate Pod) - Fixed-Term Contract
- Job Description
-
**Job Title:**
Delivery Manager (Corporate Pod) – Fixed-Term (12 months)
**Role Summary:**
Lead end‑to‑end delivery of finance and payment system integrations for the Digital Technology “Corporate” product line. Serve as servant‑leader for an agile software team, coordinate internal and external stakeholders, and ensure projects meet timeline, scope, quality, and governance standards.
**Expectations:**
- Manage delivery of finance/payment integration projects with full accountability for schedule, scope, and quality.
- Facilitate agile ceremonies and drive continuous improvement to increase team velocity and product quality.
- Maintain compliance with the FA Delivery Framework, change‑control processes, and reporting requirements (RAG status, RAID logs, roadmaps).
- Communicate effectively with senior stakeholders, steering groups, and cross‑functional teams.
**Key Responsibilities:**
1. Serve as servant‑leader for developers, QA engineers, Product Owner, and Product Manager.
2. Partner with Product Managers/Owners to plan backlogs, define delivery plans, and prioritize work.
3. Oversee cross‑pod collaboration (finance, technology, product, QA) to ensure seamless integration of third‑party payment gateways and internal finance systems.
4. Conduct and optimize agile ceremonies: sprint planning, daily stand‑ups, reviews, retrospectives.
5. Track and report delivery metrics, RAG status, RAID logs; maintain roadmaps and delivery plans.
6. Lead steering‑group reviews with senior stakeholders.
7. Ensure adherence to FA IT change‑control and release communication processes.
8. Contribute to IT policy improvement and agile best‑practice adoption.
9. Participate in communities of practice (Agile, Delivery) and represent Digital Technology on cross‑functional teams.
10. Execute additional tasks as business priorities evolve.
**Required Skills:**
- 5+ years delivery/project management experience in finance or payments system integrations.
- Strong knowledge of payment and finance processes.
- Proven stakeholder management, influencing, and relationship‑building abilities.
- Excellent written and verbal communication across all organisational levels.
- Ability to work under pressure and meet tight deadlines.
- Agile mindset; experience facilitating Scrum ceremonies.
- Proficiency with collaboration/tools such as JIRA, Confluence, Smartsheet, Teams, Miro (preferred).
**Required Education & Certifications:**
- Bachelor’s degree or equivalent experience in Business, Finance, IT, or related field.
- Project Management or Scrum Master certification (e.g., PMP, PRINCE2, CSM) – preferred but not mandatory.
*Beneficial Experience:* elite‑sports environment, football knowledge, and work with third‑party SaaS providers.