LUSH

About the Company

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

In the UK we currently have offices located in Poole, Dorset and Soho, London.

Listed Jobs

Company Name

LUSH

Job Title

Sales Assistant

Job Description

**Job title** Sales Assistant **Role Summary** Provide friendly, knowledgeable assistance to customers in a retail environment. Promote products, conduct demonstrations, and offer personalized recommendations to drive sales. Maintain visual merchandising, manage stock levels, and support the team to achieve sales targets and a welcoming shop floor. **Expectations** - Deliver exceptional customer service, creating a positive in‑store experience. - Meet or exceed allocated sales targets and contribution margins. - Maintain high standards of cleanliness, visual presentation, and inventory accuracy. - Actively participate in team meetings, training sessions, and store events. **Key Responsibilities** 1. Greet and engage customers, understanding their needs to provide tailored product recommendations. 2. Conduct product demonstrations and distribute sample products. 3. Maintain a clean, organized, and visually appealing shop floor, including shelf replenishment and display adjustments. 4. Manage stock levels and perform inventory checks to prevent shortages or excess. 5. Control store costs by minimizing product waste and supporting effective budget management. 6. Support in‑store and external events to enhance brand experience. 7. Collaborate with team members to foster an inclusive, respectful working environment. 8. Attend ongoing training to deepen product knowledge and customer service skills. **Required Skills** - Strong customer‑service orientation and communication skills. - Ability to work collaboratively in a team setting. - Basic product knowledge of cosmetics and skincare items (training provided). - Organizational skills, including inventory management and visual merchandising. - Adaptability to flexible weekly hours (12–24 hrs). **Required Education & Certifications** - Minimum of a high‑school diploma or equivalent. - No specific certifications required; in‑house training will be provided.

Manchester, United kingdom

On site

20-11-2025