cover image
Optum

Optum

www.optum.com

4 Jobs

93,840 Employees

About the Company

We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health.

Optum is part of UnitedHealth Group (NYSE: UNH).

Listed Jobs

Company background Company brand
Company Name
Optum
Job Title
Contract Account Admin
Job Description
Job Title: Contract Account Admin Role Summary: Serve as a key member of the Order Processing team, managing contract lifecycle and order entry tasks for Enterprise Imaging customers. Ensure accurate and timely documentation, maintain data across systems (SAP, CRM), support billing and VBL audits, and collaborate with cross‑functional stakeholders to resolve order‑related issues. Expectations: - Deliver 100% accurate data entry and contract management. - Meet all internal and customer deadlines, including SAP submissions and contract updates. - Maintain strict confidentiality and document security at all times. - Work full‑time (Mon‑Fri, 8:00‑16:30 PST) and accommodate overtime or weekend work when required. - Demonstrate initiative, problem‑solving, and a customer‑first attitude. Key Responsibilities: - Review, process, and book signed contracts and amendments. - Maintain and update maintenance data across multiple systems. - Validate and submit orders to SAP, import into Installation Schedule. - Conduct QA checks on bookings, SAP entries, and invoices. - Process credit memos, billing updates, and contract corrections. - Communicate with Customers, Sales, and internal departments on contract and order matters. - Resolve order‑related issues and take ownership of disputes. - Provide guidance to Sales and Contract Sales Leads on ordering procedures. - Assist with VBL audits and related reporting. - Cover for absent team members and handle ad‑hoc projects assigned by leadership. Required Skills: - Proficiency in MS Excel (formulas, pivot tables, lookups). - Experience with ERP tools (SAP, Oracle EBS) and CRM (Salesforce). - Strong written and verbal communication in business English. - High accuracy in data entry and record maintenance. - Math/basic accounting knowledge. - Competence with MS Office (Word, Outlook) and Adobe Acrobat. - Excellent time‑management, organizational, and multitasking abilities. - Initiative, positive attitude, teamwork, and resilience under pressure. Required Education & Certifications: - High School Diploma or Canadian Adult Educational Credential. - Minimum 2 years of related experience in sales, accounting, or high‑level customer service. - Additional soft‑skill requirements (communication, problem solving) as listed above.
Richmond, Canada
Hybrid
Junior
17-02-2026
Company background Company brand
Company Name
Optum
Job Title
Sr AI/ML Engineer - Hybrid in MN or DC - Remote elsewhere
Job Description
**Job title** Senior AI/ML Engineer – Generative & Retrieval‑Augmented Solutions **Role Summary** Lead the design, development, and productionization of advanced generative AI, large language model (LLM), retrieval‑augmented generation (RAG), and agentic systems for enterprise healthcare applications. Ensure end‑to‑end pipelines meet performance, reliability, safety, and governance standards while collaborating closely with product, platform, and data science teams. **Expectations** - Deliver production‑grade ML pipelines in cloud‑native environments. - Apply responsible AI practices: hallucination detection, bias monitoring, policy enforcement, and safety guardrails. - Optimize LLM latency, cost, and performance for commercial and open‑source models. - Work with cross‑functional stakeholders to translate business needs into scalable AI solutions. **Key Responsibilities** - Design and deploy transformer‑based NLP solutions for search, summarization, extraction, conversational AI, and decision support. - Build and fine‑tune LLM applications using OpenAI, Anthropic/Claude, Gemini, LLaMA, Mistral, etc. - Architect and implement RAG pipelines: document ingestion, chunking, embeddings, and vector database integration. - Develop single‑ and multi‑agent workflows for tool use, reasoning, planning, and autonomous task execution. - Create evaluation and monitoring frameworks, including human‑in‑the‑loop reviews. - Implement safety and governance controls: prompt hardening, policy enforcement, and responsible AI guardrails. - Productionize AI/ML pipelines with CI/CD, testing, monitoring, and observability best practices. - Collaborate with product and data science teams to define requirements and deliver scalable solutions. **Required Skills** - 5+ years in AI/ML engineering or applied data science, building production ML systems. - 5+ years building Python‑based ML solutions with PyTorch, TensorFlow, or Hugging Face. - 3+ years developing generative AI or LLM applications, including prompt engineering and model fine‑tuning. - 2+ years designing RAG systems and vector search pipelines. - 1+ year building agentic AI systems, tool‑calling, and multi‑agent workflows. - Proficiency in AI‑assisted development tools (e.g., Codex, Claude Code, Cursor). - Familiarity with LLM orchestration (LangChain, LlamaIndex, Semantic Kernel) is a plus. - Cloud‑native experience (CI/CD, observability). **Required Education & Certifications** - Bachelor’s degree in Computer Science, Machine Learning, Data Science, or related field (Master’s preferred). - No specific certifications required.
Eden prairie, United states
Hybrid
Mid level
17-03-2026
Company background Company brand
Company Name
Optum
Job Title
Senior People Experience Business Analyst - Hybrid - Hartford, CT
Job Description
Job title Senior People Experience Business Analyst Role Summary Serve as a senior HR strategic advisor who delivers enterprise‑aligned employee experience across complex, multi‑site populations. Partner with business leaders and the People Team to develop HR policies, resolve complex issues, and continuously improve people practices across the entire employee lifecycle. Expectations - Operate on a hybrid schedule with a 25 % regional travel requirement. - Provide trusted advice to business leadership and frontline managers on complex HR policies and people initiatives. - Anticipate employee experience risks and develop proactive solutions that align people priorities with business strategy. - Lead culture and engagement programs, leveraging listening sessions and analytics to influence decision‑making. - Drive cross‑functional initiatives with COEs, Operations, Finance, Legal, IT to deliver integrated people solutions. Key Responsibilities 1. Advise business leaders on HR policies, interpreting guidelines and recommending actions for multiple sites or segments. 2. Act as a trusted consultant to frontline managers, influencing adoption of best practices in people initiatives. 3. Predict and mitigate employee experience risks, developing proactive solutions aligned with business strategy. 4. Shape culture and engagement strategies using insights from listening sessions, analytics, and business context. 5. Execute and improve HR processes across the employment lifecycle: attraction, recruiting, onboarding, talent management, development, and off‑boarding. 6. Provide coaching and performance‑management support on complex issues, partnering with COEs as needed. 7. Conduct data‑driven analysis to diagnose people challenges (retention risk, talent gaps, engagement drivers) and recommend actionable solutions. 8. Lead cross‑functional projects with People, Operations, Finance, Legal, IT to deliver people solutions and ensure seamless service delivery. 9. Influence design and execution of enterprise or segment‑level people strategies, ensuring alignment with organizational objectives. 10. Navigate complex multi‑site or multi‑segment environments, exercising sound judgment on HR topics. Required Skills - Strong analytical, problem‑solving, and data‑analysis capabilities. - Advanced proficiency in Microsoft Excel and HR analytics/reporting platforms or dashboards. - Demonstrated experience in employee relations and HR case handling. - Effective communication, influencing, and stakeholder‑management skills. - Ability to prioritize, multitask, and maintain confidentiality in a fast‑paced environment. - Independent judgment, sound decision‑making in complex HR situations. - Driver’s license and reliable transportation. Required Education & Certifications - Bachelor’s degree in Human Resources, Business Administration, or related field. - Minimum 3 + years of HR or related experience with proven HR analytics, reporting, and employee relations proficiency. - No specific certifications required; HR‑related certifications (e.g., SHRM‑CP, PHR) considered a plus.
Hartford, United states
On site
Senior
18-03-2026
Company background Company brand
Company Name
Optum
Job Title
People Experience Business Consultant - Hybrid - Cuyahoga Falls, OH
Job Description
**Job title** People Experience Business Consultant **Role Summary** Senior individual contributor who serves as a trusted strategic advisor to business leadership, delivering enterprise‑aligned employee experience across complex populations. Combines expertise in HR processes, analytics, employee relations, culture, engagement, and operational excellence to shape policies, resolve issues, and drive continuous improvement throughout the employee lifecycle. **Expectations** - Function as the primary HR advisor for assigned client group or geography, interpreting policy and guiding leaders on complex decisions. - Proactively identify and mitigate employee‑experience risks while seizing opportunities for improvement. - Design, influence, and execute culture and engagement strategies based on listening data, analytics, and business context. - Lead cross‑functional initiatives that integrate People, Operations, Finance, Legal, IT, and other COEs. - Mentor junior consultants and contribute to overall team capability. **Key Responsibilities** - Advise leadership on complex HR policies, guidelines, and best practices across multiple sites or segments. - Coach frontline leaders on adoption of people initiatives and best practice execution. - Anticipate employee experience risks; develop proactive, business‑aligned solutions. - Shape and implement culture and engagement strategies using insights from listening sessions, analytics, and context. - Execute and improve HR processes throughout attraction, recruiting, onboarding, talent management, development, and off‑boarding. - Provide coaching and performance‑management support on complex employee‑relations issues. - Conduct data‑driven analysis (retention risk, talent gaps, engagement drivers) and recommend actionable solutions. - Lead cross‑functional projects, ensuring alignment with broader organizational objectives and seamless HR service delivery. - Mentor and coach junior PXPs, sharing best practices and increasing team effectiveness. **Required Skills** - Minimum 5+ years of HR or related experience with strong background in analytics, reporting, and employee relations. - Proficient in Microsoft Excel and HR analytics tools (dashboards, reporting platforms). - Excellent analytical, problem‑solving, and communication skills. - Ability to prioritize, multi‑task, and maintain confidentiality in a fast‑paced environment. - Proven experience handling HR casework and employee‑relations matters. - Strong stakeholder management and influence skills across cross‑functional teams. - Valid driver’s license and reliable transportation for occasional travel. **Required Education & Certifications** - Bachelor’s degree in Human Resources, Business Administration, or related field (preferred). - HR certifications highly desirable (SHRM‑CP / SHRM‑SC, PHR / SPHR, or equivalent). *(No company details, location, benefits, or fluff included.)*
Cuyahoga falls, United states
On site
Mid level
18-03-2026