PRIMUS Global Technologies Pvt Ltd

1 Job

638 Employees

About the Company

PRIMUS Global Technologies Pvt. Ltd., is headquartered in the US. We are one of the fastest-growing IT Services and IT staffing firms based in Bangalore, Hyderabad, Vizag, and Pune in India. Our 3000+ IT strong workforce is deployed internationally in various IT projects across the globe.

Listed Jobs

Company Name: PRIMUS Global Technologies Pvt Ltd
Job Title: Automation Lead
Job Description: **Job Title** Automation Lead **Role Summary** Lead automation strategy development and execution across business units, driving process improvements and ROI for clients. Oversees automation maturity, project execution, and cross-functional collaboration to align with client objectives. **Expectations** - Drive automation strategy, prioritizing accounts based on size and readiness. - Achieve automation maturity targets and meet contractual deliverables. - Deliver measurable client satisfaction (CSAT), reduce mean time to resolve (MMT) customer issues, and secure customer references for business continuity. - Implement scalable automation monitoring systems (dashboards, process support). - Identify and address capability gaps via technology trends and team assessments. **Key Responsibilities** - Develop and review account-specific automation plans in collaboration with stakeholders. - Manage automation projects from planning to deployment, resolving complex operational, quality, or scheduling escalations. - Deploy infrastructure and software solutions required for automation implementation. - Conduct periodic project reviews to ensure alignment with timelines and scope. - Maintain access control for sensitive/project data and ensure compliance with client contractual terms. - Analyze trends, tools, and technologies to enhance existing automation frameworks. - Foster client relationships to gather feedback, resolve gaps, and secure automation goals. **Required Skills** - Automation Roadmap Development - Infrastructure Automation - Cross-functional Project Management - Automation Process Scalability - Client Relationship Management - Export Compliance & Data Security **Required Education & Certifications** Not specified. Relevant bachelor’s degree or equivalent experience preferred.

London, United kingdom

Hybrid

Senior

18-03-2026