Axians

About the Company

Axians is the ICT brand of VINCI Energies. Axians supports its customers in their digital transformation journey. We offer ICT solutions and services in:

- Cybersecurity
- Telecommunication Infrastructures
- Datacenters and Cloud Service
- Business Applications and Data Analytics
- Enterprise Networks
- Digital Workspaces

Axians's teams, specialized in consulting, design, integration and service, develop tailor-made solutions that transform technology into added value for diverse markets.

Listed Jobs

Company Name

Axians

Job Title

Application Support Agent

Job Description

**Job Title** Application Support Agent – Senior **Role Summary** Senior technical support specialist focused on diagnosing and resolving machine‑to‑machine (M2M) data exchange issues. Handles XML/XSLT/JSON file analysis, bug reproduction, incident management, and acts as liaison between end users and development teams while maintaining an up‑to‑date knowledge base and adhering to ITIL best practices. **Expectations** Provide timely, high‑quality support for M2M and data integration problems; maintain service‑level agreements (SLAs) and key performance indicators (KPIs); communicate findings clearly to engineering and customer teams; continuously improve knowledge management and support processes. **Key Responsibilities** - Diagnose user‑reported M2M and data exchange errors. - Analyze XML Schema Definition (XSD), XML, XSLT, JSON files to pinpoint faults. - Reproduce and test bugs, document root causes and fixes. - Deliver technical responses to engineering teams and customer support. - Track system development, feature releases, and M2M transmission status. - Serve as liaison between customers and development staff. - Update and maintain internal knowledge base. - Manage all ITIL‑aligned service requests, incidents, and feedback. - Ensure adherence to agreed KPIs and service procedures. **Required Skills** - Extensive knowledge of M2M communication and system‑to‑system data exchange. - Proficiency with XML/XSD, XSLT, JSON. - Experience in healthcare, business, or insurance M2M projects. - End‑user support experience for information systems. - Strong networking and database fundamentals. - Excellent analytical, problem‑solving, and documentation abilities. - EU citizenship. - English proficiency at C1 level. **Required Education & Certifications** - Bachelor’s degree or equivalent in Computer Science, Information Systems, or related discipline. - ITIL Foundation certification (preferred). **Preferred Skills** - Familiarity with ticketing systems (e.g., Atlassian JIRA). - Basic knowledge of Java, HTML, or CSS.

Brussels, Belgium

Hybrid

15-01-2026

Company Name

Axians

Job Title

EXPERT SYSTEME ET STOCKAGE IBM

Job Description

**Job Title:** IBM Systems and Storage Specialist **Role Summary** Provide end‑to‑end IBM system and storage solutions for clients in a pre‑sales and post‑sales capacity. Analyze client requirements, design and validate technical solutions, perform installation, configuration, and maintenance of IBM software, and manage associated projects and infrastructure audits. **Expectations** - Demonstrated rigor, analytical synthesis, and clear written communication. - Strong listening and adaptation skills with excellent stakeholder engagement. - Ability to articulate technical value propositions and defend solutions at client calls. **Key Responsibilities** - Assess client needs during pre‑sales and propose optimal IBM solutions. - Build and present technical arguments to clients, supporting proposals and negotiations. - Identify feasibility, cost, and ROI criteria for proposed solutions. - Install, configure, and maintain IBM system software (POWER, AIX, IBM i). - Design technology layouts (“maquette”) and drive project delivery from start to finish. - Conduct infrastructure audits and ensure compliance with client requirements. - Transfer knowledge and train client personnel on deployed solutions. **Required Skills** - Proficiency with IBM POWER, AIX, and IBM i (AS/400). - Experience with IBM storage in Open environments: FlashSystem, SVC. - Experience with IBM mainframe storage: DS8000, VTS. - Strong understanding of system installation, configuration, and day‑to‑day maintenance. - Project management – planning, execution, and stakeholder communication. **Preferred Skills** - IBM SAN Brocade experience. - Spectrum Scale and Spectrum Control knowledge. - Backup and recovery with IBM TSM / Spectrum Protect; Veeam exposure. - VMware virtualization. **Required Education & Certifications** - Engineer or Bac + 5 level in Information Systems architecture or related field. - Minimum 8 years of professional experience in IBM systems and storage environments. - Relevant IBM certifications (e.g., IBM System Engineer, IBM Power Systems, IBM Storage) are an advantage.

La garenne-colombes, France

On site

Senior

09-03-2026