DPD France

About the Company

DPD en France fait partie de Geopost, le premier réseau de livraison de colis en Europe. Chez DPD France, nous assurons la prise en charge, le transport, le suivi et la livraison des colis et documents que vous, entreprises françaises ou internationales, nous confiez quotidiennement. Pour assurer nos activités et satisfaire au mieux vos demandes, nous nous appuyons sur un réseau de plus de 80 sites en France et sur plus de 2 700 collaborateurs qui nous permettent de livrer plus de 100 000 entreprises et commerces tous les jours ainsi que les particuliers à domicile ou en relais. Parce que nous savons que pour vous et vos clients, la livraison doit être le plus simple possible et que la proximité est l’une des valeurs fondamentales de notre entreprise, 80 agences et 5 centres de tri s’occupent tous les jours de plus de 400 000 colis qui transitent dans notre réseau.

Listed Jobs

Company Name

DPD France

Job Title

Chef(fe) de projet data et IA industrielle H/F

Job Description

Job Title Industrial Data & AI Project Manager (H/F) Role Summary Lead the design, implementation, and operationalization of AI-driven analytics for predictive maintenance and performance of automated sorting equipment. Serve as the bridge between industrial data initiatives and broader corporate data strategy, ensuring technical architecture, project delivery, and stakeholder alignment. Expectations - Deliver data‑driven insights and AI models that reduce downtime and improve throughput. - Manage cross‑functional teams to integrate industrial data into the company’s data ecosystem. - Drive continuous improvement through technology scouting and rapid prototyping. - Provide technical support to operational staff on analytics tools. - Report progress to senior IT industrial leadership and maintain alignment with corporate objectives. Key Responsibilities - Define and deploy KPIs for predictive maintenance and equipment performance. - Develop and maintain dashboards (Power BI, etc.) for production sites, tracking daily activity, failures, and local projects. - Administer and troubleshoot data analysis tools used by field teams. - Design the technical architecture for industrial data ingestion, storage, and processing. - Lead projects that integrate industrial data streams with the company’s central data platform. - Conduct technology surveillance, recommend innovations, and oversee pilot implementations for automated sorter control. - Coordinate with IT, operations, and business units to ensure requirements are met and solutions are adopted. - Facilitate knowledge transfer and training for end‑users and stakeholders. Required Skills - Project management experience in industrial data or IT environments. - Proficient in data analysis tools: SQL, Power BI, and Python (or equivalent). - Working knowledge of AI techniques for predictive maintenance and industrial performance. - Strong analytical, problem‑solving, and decision‑making abilities. - Excellent communication and stakeholder‑management skills; ability to influence cross‑functional teams. - Agile mindset, adaptability to changing priorities. Required Education & Certifications - Graduate degree from an engineering school or equivalent (Bachelor’s or Master’s in Engineering, Computer Science, Data Science, or related field). - Certifications in project management (PMP, Prince2) or data analytics (Microsoft Power BI, SQL, Python) are a plus.

Issy-les-moulineaux, France

Hybrid

31-10-2025

Company Name

DPD France

Job Title

Attaché(e) commercial(e) H/F

Job Description

**Job Title:** Commercial Attaché (Sales Representative) **Role Summary:** Drive both prospecting and client retention in a B2B environment, converting leads into long‑term partners while independently managing your territory and pricing strategy. **Expectations:** - Operate with full autonomy, initiating and executing sales plans. - Meet and exceed sales targets and margin objectives. - Build credibility as a trusted advisor rather than a transactional agent. - Translate market analysis into actionable strategies. **Key Responsibilities:** - Plan and execute prospecting activities across assigned territory. - Qualify leads, close sales, and onboard new clients. - Set competitive pricing, negotiate terms to achieve target margins. - Manage ongoing client relationships, providing daily support and partnership. - Track monthly key performance indicators (KPIs) and adjust tactics accordingly. - Foster long‑term collaborations with clients of all sizes (SMBs to large enterprises). - Represent the company on‑site, becoming a reference point for customers. **Required Skills:** - Proven B2B field sales experience. - Strong prospecting, negotiation, and pricing skills. - Analytical ability to interpret sales metrics and craft strategies. - Excellent communication and interpersonal skills. - Self‑motivation, initiative, and high level of autonomy. - Ability to work comfortably across different company sizes and sectors (transportation context preferred). **Required Education & Certifications:** - Minimum 2‑year university qualification (BAC+2) or Master’s degree in Commerce, Marketing, Business Administration, or related field. - Relevant sales certifications (e.g., ECRM, SPIN Selling) are a plus.

Bischheim, France

On site

03-11-2025

Company Name

DPD France

Job Title

CDD - Chargé(e) de service client H/F

Job Description

Job Title: Customer Service Officer (CDD) Role Summary: Support DPD France’s customer and network by responding to inquiries, handling complaints, coordinating with operations, and maintaining quality standards in a 35‑hour week. Expectations: - One‑year renewable fixed‑term contract. - 35 hours/week (09:00‑12:00, 14:00‑18:00). - Proven ability to manage client interactions and service issues. Key Responsibilities - Respond promptly to customer and network inquiries (phone, email, in‑person). - Resolve complaints and ensure satisfactory outcomes. - Liaise with network customer service teams and operations units. - Track and update case files; conduct preventive follow‑ups for key agency clients. - Apply established quality procedures and maintain compliance. - Coordinate with the international service to deliver quick, effective responses to clients. Required Skills - Excellent communication (written and spoken in French). - Strong customer‑service orientation and problem‑solving skills. - Effective telephone etiquette and interpersonal rapport. - Familiarity with office productivity tools (Word, Excel). - Experience using a CRM system is advantageous. Required Education & Certifications - Minimum upper‑secondary qualification (Bac + 2) or equivalent. - Prior experience in a customer‑service or call‑center role, preferably in the transport/logistics sector.

Tresses, France

On site

13-11-2025