Bridewell

About the Company

Bridewell is the trusted cyber security partner for organisations operating within Critical National Infrastructure (CNI), as well as companies who want the highest standard of cyber security.

Our team are highly accredited by major industry bodies and have extensive experience of delivering cyber consulting and managed security services across highly regulated sectors. As a long-standing Microsoft partner, our team are experts in maximising the effectiveness of Microsoft Security technology to deliver robust and effective solutions.

We have a deep understanding of the challenges faced by CNI organisations and how to resolve them. We work in continuous partnership with our clients to implement the right security solutions to defend and protect them against threats and attacks, allowing them to continue operating safely and securely.

Listed Jobs

Company Name

Bridewell

Job Title

Customer Success Manager

Job Description

**Job Title:** Customer Success Manager **Role Summary:** Manage customer relationships to ensure service value realization, drive retention, and support continuous improvement of managed security services. **Expectations:** Proven experience in customer success, service delivery, or project management, with a focus on cybersecurity. Demonstrated ability to build trust, resolve escalations, and align services to customer goals. **Key Responsibilities:** Build and maintain transparent customer relationships as primary contact. Guide customers through service lifecycle stages, ensuring value delivery and strategic alignment. Act as a security advisor to address needs and risks. Own customer success plans, monitor usage, and identify improvement opportunities. Facilitate meetings, reviews, and workshops to enhance service adoption. Lead performance governance, manage scope compliance, and reduce revenue leakage. Collect feedback via surveys to improve customer satisfaction and Bridewell services. Escalate and resolve complex issues with internal teams. Deliver cyber security work packages (e.g., tabletop exercises) and educational resources. **Required Skills:** Strong communication and stakeholder relationship management. Proficiency in project management, customer-centric problem-solving, and cross-functional collaboration. Analytical skills to assess service usage and performance metrics. Ability to present technical and strategic insights to technical and non-technical audiences. **Required Education & Certifications:** Bachelor’s degree in IT, cybersecurity, business, or related field. Certification in IT service management (e.g., ITIL) or cybersecurity frameworks (e.g., CISSP) preferred but not mandatory. **Word Count:** 238

England, United kingdom

On site

Junior

13-10-2025

Company Name

Bridewell

Job Title

Senior Security Architect

Job Description

**Job title:** Senior Security Architect **Role Summary:** Architect and lead the design, implementation and ongoing enhancement of enterprise‑wide security solutions for clients across financial, critical infrastructure, and government sectors. Drive end‑to‑end security architecture projects, ensuring alignment with industry frameworks and zero‑trust principles, while maintaining the confidentiality, integrity, and availability of data and systems. **Expectations:** - Own security architecture initiatives from concept to delivery for highly regulated environments. - Provide expert guidance on security best practices to stakeholders and executive teams. - Ensure security posture is preserved during programme changes and that client policies remain compliant. **Key Responsibilities:** - Design, review and implement IAM, cloud security (Azure, AWS, GCP), network security, DevSecOps, and monitoring & remediation controls. - Conduct architecture reviews, produce executive‑level reports, and advocate security decisions. - Develop and maintain security blueprints, SABSA/TOGAF frameworks, and zero‑trust architectures. - Lead governance, risk management and compliance activities; support ISO27001, PCI‑DSS, CIS, and Cloud Well Architected Frameworks implementations. - Advise on secure SDLC practices and threat landscape awareness. **Required Skills:** - Deep knowledge of security frameworks (ISO27001, PCI‑DSS, CIS, Cloud Well‑Architected). - Proven experience with IAM, cloud security (Azure, AWS or GCP), network security, DevSecOps, and security monitoring. - Strong grasp of zero‑trust concepts and defense‑in‑depth architecture. - Familiarity with TOGAF or SABSA, secure SDLC, risk assessment tools, and compliance across public, private, and government sectors. - Excellent communication with technical and executive audiences. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Security or related field (or equivalent experience). - Eligibility for SC security clearance (or willingness to obtain). - Security certifications preferred: CISSP, ISO27001 Lead Implementer, AWS/Azure/GCP Security Specialty, or equivalent.

London, United kingdom

Hybrid

Senior

04-12-2025