CES

About the Company

CES is a trusted global provider of Technology and Business Process Modernization (BPM) services, serving enterprise clients for over three decades. Through proven processes, specialized expertise, and robust proprietary solutions, we empower diverse business verticals with industry-leading IT and ITES solutions to address current business challenges and achieve future growth objectives.

With a collaborative approach, our multi-location engagement teams operate as an extension of your team, ensuring seamless integration and shared success.

Our comprehensive, end-to-end services include:

Digital Transformation Enablement
Business Process Modernization (BPM)
Enterprise Application Services
Managed IT Services
Cloud SaaS Solutions
Renewables
Cybersecurity Services

By leveraging these offerings, CES drives operational efficiency, cost optimization, automation, and innovation, enabling your organization to excel across functions and processes.

Listed Jobs

Company Name

CES

Job Title

Salesforce Business Analyst

Job Description

Job title: Salesforce Business Analyst Role Summary: Analyze and document business requirements to configure and optimize Salesforce Sales Cloud and CPQ modules. Drive end‑to‑end solution delivery, including requirements gathering, system configuration, testing, and production support. Act as a liaison between business stakeholders and technical teams, ensuring solutions align with business objectives while maintaining high service levels. Expactations: - Deliver comprehensive business analysis and functional specifications on schedule. - Maintain adherence to service level agreements for production incidents and on‑call duties. - Communicate progress, risks, and solutions clearly to stakeholders. - Foster collaboration via Slack and other digital tools. Key Responsibilities: - Gather and translate business needs into functional requirements for Sales Cloud and CPQ. - Configure and customize Salesforce objects, workflows, approval processes, and CPQ price rules. - Coordinate and facilitate User Acceptance Testing and user training sessions. - Provide ongoing production support, including on‑call rotations, incident triage, and root‑cause analysis. - Monitor system performance, recommend enhancements, and implement optimizations. - Document configuration changes, business rules, and support procedures. - Engage with stakeholders to prioritize enhancements and resolve business issues. Required Skills: - Hands‑on experience with Salesforce Sales Cloud and CPQ configuration. - Strong analytical and problem‑solving abilities. - Demonstrated production support background, including on‑call experience. - Proficiency with collaborative tools, especially Slack. - Excellent verbal and written communication skills. - Ability to work independently and within cross‑functional teams. Required Education & Certifications: - Bachelor’s degree in Computer Science, Business Information Systems, or related field. - Salesforce Certified Administrator (ADM‑201) – preferred. - Salesforce CPQ certification – a plus.

San francisco, United states

Remote

17-12-2025