WellnessLiving

www.wellnessliving.com

4 Jobs

389 Employees

About the Company

Our powerful business management software is trusted by thousands of spas, salons, fitness and yoga studios across North America. Our cloud based software features real-time appointment and class scheduling, point of sale, email and SMS marketing, customer review management, rewards program and a client mobile app experience that is second to none. Our mission is to provide the wellness industry with the most comprehensive tool set available to better manage their existing clients while helping them grow their business.

Listed Jobs

Company Name: WellnessLiving
Job Title: Outbound Sales Manager - SaaS
Job Description: Job Title: Outbound Sales Manager – SaaS Role Summary: Lead and scale an outbound sales team to drive new customer acquisition for a health/wellness SaaS platform. Focus on pipeline generation, team performance optimization, and collaboration with marketing to align messaging and lead strategies. Expectations: - 5+ years leading outbound SaaS sales teams, preferably in B2B environments targeting SMBs - Proven ability to exceed revenue/pipeline targets and build scalable sales processes Key Responsibilities: - Coach, mentor, and manage a high-performing Account Executive team to meet sales KPIs (meetings booked, conversion rates, win rates) - Design outbound workflows, cadences, and objection-handling strategies - Collaborate with BDR Manager to optimize lead qualification and AE handoffs - Analyze sales data to identify trends, refine strategies, and improve pipeline coverage (3–4x) - Align with Marketing to develop ICPs, messaging, and lead-list strategies - Build and maintain scalable sales processes in Salesforce/Outreach, including dashboards and reporting - Actively engage in cold outreach (calls, emails, SMS) to generate high-quality leads Required Skills: - Expertise in SaaS outbound tactics (cold calling, email sequences, LinkedIn outreach) - Strong leadership skills in coaching, performance management, and sales team scaling - Proficiency in sales tech tools (Salesforce, Outreach/Salesloft, Gong/Chorus) - Analytical mindset for pipeline forecasting, conversion optimization, and KPI tracking - Experience in high-growth SaaS/startup environments Required Education & Certifications: Not specified

Company Name: WellnessLiving
Job Title: Sales Enablement Trainer
Job Description: Job Title: Sales Enablement Trainer Role Summary: Design, deliver, and evaluate training and coaching programs that enhance sales team performance in a high‑velocity SaaS environment. Expectations - Lead one‑to‑one coaching and group training for new hires and experienced reps. - Assess and improve call quality using analytics tools. - Maintain and update enablement content and best‑practice playbooks. - Collaborate cross‑functionally with sales leadership, product, and marketing. - Drive continuous improvement through data‑driven feedback. Key Responsibilities - Conduct structured 1:1 coaching sessions using Gong insights and call analytics. - Score and document calls on key metrics: talk ratio, CTA usage, discovery quality, objection handling. - Design and deliver live and virtual training covering sales methodologies (SPIN, Challenger, BANT). - Create instructional materials: talk tracks, role‑play scenarios, call guides, videos, job aids. - Lead onboarding sessions to equip new hires with essential skills and tools. - Establish a peer‑learning culture via top‑call reviews and best‑practice sharing. - Evaluate training effectiveness through quizzes, participation tracking, and post‑training surveys. - Audit and refresh enablement content regularly. - Coordinate rollout of new training initiatives and support performance evaluations. - Stay current on industry trends and AI‑driven sales insights. Required Skills - 3+ years in sales enablement, sales training, or frontline SaaS sales (BDR/AE) in a fast‑paced org. - Proficiency with Salesforce, Gong, and enablement platforms. - Strong written, verbal, and presentation skills; ability to teach adult learners effectively. - Deep understanding of sales methodologies; certification a plus. - High‑level analytical and documentation abilities; detail oriented. - Collaborative, resourceful, and comfortable navigating change. - Proficient in Microsoft Office Suite. Required Education & Certifications - Bachelor’s degree or equivalent practical experience. - Sales methodology certifications (e.g., SPIN, Challenger, BANT) preferred.

Company Name: WellnessLiving
Job Title: Manager, Account Management (SaaS)
Job Description: **Job Title** Manager, Account Management (SaaS) **Role Summary** Lead a SaaS customer account team to achieve sales and retention objectives, cultivate lasting client relationships, and drive product adoption. Deliver data‑driven performance insights, mentor staff, and align cross‑functional processes to enhance customer success and organizational growth. **Expectations** - Consistently meet or exceed quarterly sales and retention targets. - Build and sustain a high‑performing, motivated account management team. - Implement continuous improvements to sales, support, and onboarding pipelines. - Foster a culture of customer obsession, accountability, and adaptability. **Key Responsibilities** - Set, monitor, and report on team KPIs and OKRs. - Coach, mentor, and conduct performance reviews for account managers. - Develop and maintain strong relationships with existing customers, driving utilization and feature adoption. - Identify churn risks, collaborate with Onboarding and Sales teams to close renewal gaps. - Design and execute process improvements in sales flows, service level standards, and reporting frameworks. - Compile and analyze metrics to inform strategic decisions and training initiatives. - Lead regular team meetings to align goals, share insights, and reinforce performance expectations. - Partner with cross‑functional stakeholders to craft tailored solutions for client needs. **Required Skills** - Proven track record of exceeding sales and retention goals in a SaaS environment. - 3+ years of sales leadership experience. - Strong coaching, communication, and organizational leadership abilities. - Analytical acumen for performance monitoring and data interpretation. - Experience designing and maintaining reporting systems (CRM dashboards, KPI trackers). - Ability to formulate and implement process changes that enhance customer experience. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, or related field (preferred). - Professional certifications in sales or account management (e.g., Certified Sales Leadership, HubSpot Sales Software, Salesforce Administrator) are a plus.

Company Name: WellnessLiving
Job Title: Sales Enablement Manager
Job Description: Job Title: Sales Enablement Manager Role Summary: Design, execute, and lead sales enablement initiatives that equip high‑velocity SaaS sales teams with content, training, and coaching to drive performance and achieve revenue goals. Expectations: Champion the sales organization by streamlining processes, optimizing content, and aligning enablement strategy with product, marketing, and HR functions. Demonstrate measurable impact on sales skill development, certification, and overall team effectiveness. Key Responsibilities: - Develop and implement a comprehensive enablement strategy tailored to the health and wellness SaaS market. - Create, maintain, and optimize a centralized library of sales content, leveraging modern tools and AI to enhance workflow efficiency. - Design and deliver ongoing training programs (virtual, in‑person, role‑play, coaching) with clear, measurable outcomes. - Manage sales certification and recognition programs, analyzing performance data to identify skill gaps and improvement opportunities. - Build and oversee a structured coaching and mentoring framework that promotes continuous learning and knowledge sharing. - Collaborate with Sales, Marketing, HR, and Product teams to align initiatives, ensure consistent messaging, and enhance cross‑functional efficiency. - Gather and incorporate feedback from training sessions and sales teams to refine content, curricula, and delivery methods. - Lead, mentor, and inspire the enablement team, modeling best practices and fostering a culture of accountability and excellence. Required Skills: - 5+ years’ experience in sales enablement, training, or a related SaaS role. - Deep understanding of B2B SaaS sales processes and methodologies. - Proven success in onboarding, training, and supporting high‑velocity sales teams. - Proficiency with CRM platforms (HubSpot, Salesforce). - Exceptional communication, presentation, and facilitation skills; adult learning expertise. - Strong organizational, analytical, and adaptable mindset for fast‑paced environments. - Collaborative team player with a track record of accountability and performance excellence. - Proficient in Microsoft Office Suite and SharePoint. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, or related field (preferred). - Sales methodology certification (e.g., SPIN, Challenger, MEDDIC) is an asset.