S M Software Solutions Inc

www.smsoftconsulting.com

24 Jobs

26 Employees

About the Company

SMSS Inc. is the best solution company specialized in providing Information Technology and Management Consulting. We provide value for money to our clients by delivering the best quality technical services and solutions at reasonable rates. We also provide the best working environment for our staff and consultants. It is a growing IT services provider having wide array of solutions from Business Strategy Analysis to implementation and execution of Information Technology as well as management aspects of a business entity.

Listed Jobs

Company Name: S M Software Solutions Inc
Job Title: RQ00166 - Software Developer - API - Senior
Job Description: **Job Title** Software Developer – API (Senior) **Role Summary** Senior‑level developer responsible for designing, configuring, and maintaining ServiceNow Discovery solutions, including MID Server setup, custom probes/sensors, and integration with external systems to populate and synchronize the CMDB. **Expectations** - Minimum 5 years hands‑on experience with ServiceNow Discovery and MID Server configuration. - Proven expertise in building custom probes, sensors, and discovery patterns for both on‑premise and cloud environments. - Demonstrated ability to integrate ServiceNow with third‑party tools and manage CMDB data flows. - Strong knowledge of network protocols (SNMP, WMI, SSH, API, JDBC) and credential‑based access methods. - ServiceNow Certified Implementation Specialist (CIS) – Discovery or ITOM preferred. **Key Responsibilities** - Configure and maintain MID Servers across multiple environments. - Develop, test, and deploy custom discovery probes, sensors, and patterns. - Integrate ServiceNow with external applications and data sources to ensure accurate CMDB population. - Troubleshoot discovery failures, network connectivity issues, and credential problems. - Document configurations, processes, and best practices for discovery activities. - Collaborate with infrastructure and security teams to align discovery with organizational policies. - Provide technical guidance and mentorship to junior team members. **Required Skills** - ServiceNow Discovery & MID Server configuration - Custom probe/sensor/pattern development - Integration of ServiceNow with third‑party tools (APIs, scripts, connectors) - Network protocol expertise: SNMP, WMI, SSH, API, JDBC - Credential management and secure access handling - Scripting/automation (JavaScript, PowerShell, Python) - Problem‑solving and root‑cause analysis **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - ServiceNow Certified Implementation Specialist – Discovery or ITOM (preferred).

Company Name: S M Software Solutions Inc
Job Title: RQ00167 - Software Developer - API - Senior
Job Description: **Job title** Senior Software Developer – API **Role Summary** Lead the design, implementation, and governance of ServiceNow CMDB and CSDM frameworks within an API ecosystem. **Expectations** * Demonstrate 5+ years of hands‑on implementation and optimization of ServiceNow CMDB/CSDM solutions. * Deliver highly accurate data models, service portfolios, and technical service definitions. * Drive data governance, set, monitor, and improve CMDB health KPIs. * Align Service Mapping, Application Portfolio Management, and ITOM/CSM activities. **Key Responsibilities** 1. Architect and maintain ServiceNow CMDB/CSDM solutions for API services. 2. Define and refine CSDM data models, service portfolios, and technical service definitions. 3. Establish and enforce data governance policies and CMDB health KPI metrics. 4. Build and manage Service Mapping for API components. 5. Collaborate with APM and ITOM/CSM teams to ensure alignment and optimization. **Required Skills** * ServiceNow CMDB and CSDM implementation and management (5+ years). * CSDM data modeling and service portfolio definition. * Data governance, KPI design, and CMDB health monitoring. * Service Mapping, Application Portfolio Management, ITOM/CSM integration. * Strong analytical, problem‑solving, and stakeholder communication skills. **Required Education & Certifications** * Minimum 5+ years of experience in ServiceNow CMDB/CSDM implementation. * Certified ServiceNow CIS – CMDB or CSDM (preferred but not mandatory).

Company Name: S M Software Solutions Inc
Job Title: RQ00169 - Software Developer - API - Senior
Job Description: Job Title: Software Developer – API – Senior (Business Analyst – ServiceNow ITOM) Role Summary: Senior Business Analyst designing and implementing ServiceNow IT Operations Management solutions focused on Discovery, Service Mapping, Event Management, and CMDB, ensuring CSDM alignment and continuous ITOM improvement. Expectations: • 5+ years as a Business Analyst in ServiceNow ITOM implementations. • Proven delivery of Discovery, Service Mapping, Event Management, and CMDB projects. • Strong CMDB health assessment, CSDM alignment, and ITOM process optimization. • Ability to gather requirements, craft user stories/use cases, and validate with stakeholders. • Excellent communication to bridge technical and business audiences. • Hybrid work availability (≈2 onsite/3 remote). Key Responsibilities: • Lead requirements workshops and capture functional/non‑functional needs. • Translate requirements into detailed user stories and acceptance criteria. • Validate solutions against stakeholder expectations and governance standards. • Monitor CMDB integrity, perform health checks, and enforce CSDM best practices. • Drive continuous improvement across ITOM processes. • Liaise between development, operations, and governance boards. Required Skills: • Business Analysis, requirements elicitation, user story creation. • Expertise in ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, CMDB. • Knowledge of CMDB health metrics, CSDM, and ITOM process improvement. • Stakeholder management and facilitation. • Strong verbal and written communication. • Independent and collaborative work in hybrid environment. Required Education & Certifications: • Bachelor’s degree in IT, Computer Science, Business Administration, or related field (preferred). • Relevant certifications (e.g., ServiceNow ITOM Certified Implementation Specialist, CBAP) are a plus.

Company Name: S M Software Solutions Inc
Job Title: 777037 - DMH - Salesforce Senior Admin/Developer
Job Description

Columbus, United states

On site

Senior

26-09-2025

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