Flexport

Company Name: Flexport
Job Title: Senior Customs Associate
Job Description: **Job Title:** Senior Customs Associate **Role Summary:** Lead customs clearance operations for Belgium and provide strategic guidance on customs classification, valuation, and compliance to internal teams and clients. Develop and refine SOPs, onboard and mentor new team members, and collaborate with sales and technology teams to streamline processes and deliver high‑level client service. **Expectations:** - Minimum 5 years of progressive experience in customs, freight forwarding, or trade compliance. - In‑depth knowledge of Belgian customs regulations, EU tariff schedules, and product classification. - Proven track record of creating and improving operational procedures. - Strong communication, problem‑solving, and stakeholder management skills. - Ability to challenge status‑quo practices and implement innovative solutions. **Key Responsibilities:** - Prepare and submit Belgium customs declarations to a high standard. - Build and maintain operational SOPs for customs processes. - Onboard and mentor new hires; conduct knowledge transfer sessions. - Collaborate with sales to provide customs expertise during prospecting and client discussions. - Lead cross‑functional initiatives to develop technology solutions and new service offerings. - Engage with internal and external stakeholders to improve workflow efficiencies and customer satisfaction. - Monitor regulatory updates and contribute to trade forum participation. **Required Skills:** - Deep understanding of customs procedures, classification (HS codes), origin, valuation, and EU tariff rules. - Experience with customs declaration software (AEB or similar platforms). - Strong analytical and process‑design capabilities. - Excellent written and verbal communication; able to convey complex concepts to diverse audiences. - High computer literacy and proficiency in Microsoft Office suites. - Proactive problem‑solver with a willingness to question and improve existing processes. **Required Education & Certifications:** - Bachelor’s degree in International Trade, Custom & Border Protection, Logistics, or a related discipline, or equivalent professional experience. - Professional customs or trade compliance certification (e.g., Customs Clearance Associate, Certified Customs Specialist) is preferred.

Antwerp, Belgium

On site

Senior

29-10-2025

Company Name: Flexport
Job Title: Senior Global Operations Associate, BQI
Job Description: **Job Title** Senior Global Operations Associate, BQI **Role Summary** Lead process improvement and automation within the Booking, Quoting, and Invoicing (BQI) function. Drive accuracy, timeliness, and financial performance of global shipments while collaborating with product, finance, and client teams. **Expectations** *Deliver measurable improvements in quoting, invoicing, and revenue management by identifying and implementing automation and standardization initiatives. Maintain high accuracy and quick turnaround, support audits, and manage client escalations with a focus on financial health.* **Key Responsibilities** - Audit quoting, invoicing, and revenue processes; identify inefficiencies and implement optimization solutions. - Design and deploy low‑code automation tools to streamline workflows and increase throughput. - Partner with product teams on feature development and global roll‑outs. - Own key financial and operational KPIs; produce regular performance reports. - Resolve cross‑functional issues, mitigate risks, and support client escalations. - Collaborate with finance, product, and operations to maintain data integrity and compliance. **Required Skills** - 3+ years in operations, logistics, supply chain, or related field. - Strong analytical, problem‑solving, and attention‑to‑detail abilities. - Experience with process improvement, standardization, and low‑code automation. - Excellent written and verbal communication; fluent in English. - Ability to manage multiple priorities in a fast‑changing environment. **Required Education & Certifications** - Bachelor’s degree in Business, Supply Chain, Logistics, or related discipline. - Certifications in Six Sigma, Lean, or CRM/ERP systems are a plus. ---

London, United kingdom

On site

Senior

20-11-2025

Company Name: Flexport
Job Title: Global Operations Specialist
Job Description: Job title: Global Operations Specialist Role Summary: Drive end‑to‑end shipment execution within a regional network, ensuring on‑time delivery, quality compliance, and exceptional customer experience through data‑driven operational excellence. Expectations: - Meet internal KPIs, SLAs, and quality standards. - Handle exceptions and escalations promptly. - Adapt quickly to evolving technology and fast‑paced processes. Key Responsibilities: - Coordinate daily logistics operations with carriers, freight forwarders, customs brokers, warehousing, and trucking partners. - Execute imports and exports, including intermodal and drayage movements. - Manage partner‑owned shipments and support autonomous workflows where applicable. - Follow and continuously improve standard operating procedures (SOPs). - Resolve client issues and maintain smooth operations at origin and destination. - Provide accurate, timely updates to stakeholders and escalations as needed. Required Skills: - 1–3 years of supply chain or freight forwarding experience. - Fluency in English; proficiency in Danish and/or Swedish preferred. - Strong time‑management and prioritization. - Excellent written and verbal communication. - Analytical mindset with data‑driven decision‑making. - Detail orientation and problem‑solving capabilities. - Collaborative teamwork and relationship building. - Adherence to compliance requirements in regulated logistics environments. Required Education & Certifications: - Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience). - Industry certifications (e.g., CSCP, APICS, or equivalent) are a plus.

London, United kingdom

On site

21-11-2025

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