Catalina Marketing Costa Rica

About the Company

Catalina is the market leader in shopper intelligence and highly targeted in-store and digital media that personalizes the shopper journey. Powered by the world's richest real-time shopper database, Catalina helps CPG brands, retailers and agencies optimize every stage of media planning, execution and measurement to deliver $6.1 billion in consumer value annually. Catalina has no higher priority than ensuring the privacy and security of the data entrusted to the company and maintaining the consumer trust paramount to the continued success of its business partners and its own.

Listed Jobs

Company Name

Catalina Marketing Costa Rica

Job Title

Chargé(e) d'opérations (relation client) F/H

Job Description

**Job Title** Client Operations Manager (Customer Relations) M/F **Role Summary** Operate as the operational specialist for in‑store promotional campaigns (printed discount vouchers). Coordinate end‑to‑end campaign execution, liaise with clients and cross‑functional teams, and uphold operational excellence to deliver high‑quality, on‑time deliverables. **Expectations** - Deliver campaigns within agreed timelines. - Maintain strict adherence to quality and service standards. - Communicate transparently with clients and internal stakeholders. - Demonstrate proactive ownership and autonomous decision‑making. **Key Responsibilities** 1. Design and launch promotional campaigns by aligning with relevant stakeholders (sales, graphic design, technical teams). 2. Ensure launch dates are met and coordinate task dispatch to ensure smooth operation. 3. Master internal processes and tools used for campaign setup and monitoring. 4. Execute daily operational excellence initiatives, focusing on quality, punctuality, and service excellence. 5. Manage client communication via email to obtain required campaign details and updates. 6. Collaborate with Industrial Sales teams and transversal units to meet client requirements. 7. Serve as a representative of the company, reinforcing its quality and culture both externally and internally. **Required Skills** - Strong attention to detail and a high level of accuracy. - Excellent organization, planning, and prioritization abilities. - Ability to work independently and manage multiple priorities. - Effective written communication (email) and stakeholder engagement. - Collaborative mindset with cross‑functional teams. - Commitment to continuous improvement and operational excellence. **Required Education & Certifications** - Bachelor’s degree in Business Administration, Marketing, Operations, or a related field, or equivalent professional experience. - Project Management or Process Improvement certification (e.g., Lean, Six Sigma) is preferred but not mandatory. ---

Boulogne-billancourt, France

On site

10-12-2025