Lanes Group

About the Company

Lanes Group is the UK's leading provider of specialist drainage, utility, and asset maintenance services. With a strong focus on innovation, safety, and customer satisfaction, we offer comprehensive solutions that keep essential infrastructure operating efficiently and effectively.

Founded in 1992, Lanes Group has grown to become a national leader, delivering high-quality services to a wide range of sectors including water utilities, rail, highways, energy, and commercial properties. Our expertise spans from emergency drainage repairs and planned maintenance to advanced technologies like CCTV drainage surveys, no-dig pipe rehabilitation, and robotic cutting.

Our commitment to excellence is demonstrated through our investment in state-of-the-art equipment, industry-leading training, and sustainable practices that minimise environmental impact. We take pride in our ability to solve complex challenges, whether it's clearing pipes deep within a mountain at Dinorwig Power Station, maintaining critical rail infrastructure, or managing large-scale utility projects.

At Lanes Group, our people are our greatest asset. Our team of highly skilled professionals is dedicated to delivering safe, reliable, and cost-effective solutions, always putting our customers first.

We are proud to support essential services across the UK and are continually expanding our capabilities to meet the evolving needs of our clients. Connect with us to learn more about how we can help you achieve your infrastructure goals.

Listed Jobs

Company Name

Lanes Group

Job Title

ER & HR Manager

Job Description

**Job Title:** ER & HR Manager **Role Summary:** Leads operational HR support and employee‑relations (ER) services for a multi‑subsidiary utility group. Provides senior oversight of HR administration, onboarding, first‑line manager/employee support, and complex ER case management while ensuring compliance, data integrity, and alignment with broader HR strategy. **Expectations:** - Deliver high‑quality, timely HR services across the group. - Maintain legal compliance and data‑protection standards. - Build strong executive relationships and influence at ExCo level. - Drive continuous improvement, operational excellence, and a culture of inclusivity. **Key Responsibilities:** - Oversee HR Support team; partner with Team Leader to manage daily service delivery and performance metrics. - Ensure seamless coordination with Payroll for starters, leavers, and contractual changes. - Lead ER function, supervising two ER Advisors and handling complex disciplinaries, grievances, performance and absence cases, and Employment Tribunal claims. - Develop, update, and enforce ER policies/procedures in line with current legislation. - Provide expert ER guidance to managers and HR colleagues; collaborate with legal counsel as needed. - Analyze ER data to identify trends and implement corrective actions. - Align HR Support, ER, and People Partner processes for effective issue resolution. - Conduct training and coaching on ER topics to build business capability. - Support large‑scale change initiatives (TUPE, M&A) and drive HR process improvements. **Required Skills:** - Strong commercial acumen; ability to balance people priorities with business needs. - Excellent communication, stakeholder management, and influencing skills at all levels. - Strategic thinking, problem‑solving, and decisive decision‑making. - In‑depth knowledge of employment law, regulatory requirements, and HR best practices. - Experience with data analysis to spot trends and drive solutions. - Leadership capability to develop, coach, and motivate HR teams. **Required Education & Certifications:** - Professional HR qualification (e.g., CIPD Level 5/7 or equivalent) – strongly preferred. - Extensive HR experience in complex, fast‑paced environments; proven track record in managing shared‑service HR teams. - Demonstrated experience handling high‑complexity ER issues and Employment Tribunal cases. - Experience in change management, TUPE, and M&A contexts.

Leeds, United kingdom

On site

30-01-2026