Levellr

www.levellr.com

1 Job

32 Employees

About the Company

At Levellr, we transform Discord conversations into actionable insights, empowering enterprises to make smarter, faster, and community-driven decisions that drive retention and increase ARPU.

Trusted by brands like Krafton, Scopely, and the NFL, we provide the only comprehensive suite of tools for insights, engagement, and community management on Discord, the most important platform to the gaming industry.

By turning engagement into strategic value, Levellr helps businesses stay ahead of trends, deliver better products, and drive growth through the power of their most passionate users.

Listed Jobs

Company Name: Levellr
Job Title: Junior Account Manager - Consumer
Job Description: Job title: Junior Account Manager – Consumer Role Summary: Support high‑value brand accounts on Discord, collaborating with a senior manager to deliver seamless onboarding, adoption, and growth of community strategies. Provide day‑to‑day client communication, translate platform insights into actionable recommendations, and contribute to account expansion. Expactations: 1‑3 years in account management, customer success, or related client‑facing role, preferably SaaS. Strong relationship‑building and communication skills. Organized, detail‑oriented, proactive, and able to manage multiple projects in a fast‑paced environment. Problem‑solver with a solutions‑focused mindset. Curious about online communities and the way brands engage fans on platforms like Discord. Key Responsibilities: • Partner with Senior Account Manager on a portfolio of high‑value brands. • Manage day‑to‑day client communication and ensure smooth execution of community initiatives. • Translate Discord data and community insights into actionable recommendations. • Collaborate with Community Managers, Product, and Business Development to deliver successful campaigns. • Produce written assets (weekly agendas, presentation decks, reports, follow‑ups). • Identify opportunities to enhance client experience and contribute to account expansion. • Stay current on community trends and propose new ideas for client and team success. Required Skills: • Account/Customer Success experience in SaaS. • Excellent written and verbal communication. • Strong organizational, detail orientation, and proactive follow‑up. • Ability to manage multiple projects simultaneously. • Problem‑solving and solution‑oriented mindset. • Interest in online communities, particularly Discord. Bonus: Community‑management tech knowledge, experience with high‑profile global brand accounts, Notion proficiency, ability to translate feedback into product feature requests. Required Education & Certifications: Bachelor’s degree (or equivalent) in Business, Marketing, Communications, or related field. No mandatory certifications; familiarity with SaaS tools is advantageous.