ALTEN Canada

www.alten.ca

6 Jobs

271 Employees

About the Company

Established in Montreal in 2012 and in Toronto in 2016, ALTEN Canada is a subsidiary of the ALTEN Group.

Founded over 30 years ago and present in nearly 30 countries, the Group has established itself as a world leader in the fields of Engineering and IT Services. Today, we employ over 57,000 people worldwide, including more than 1,000 in Canada.

We work with major players in finance, banking and insurance, aerospace, railways, energy, life sciences, telecommunications, distribution, and retail.

Listed Jobs

Company Name: ALTEN Canada
Job Title: Software Engineer
Job Description

Company Name: ALTEN Canada
Job Title: Spécialiste Support Applicatif/Application Support Specialist
Job Description: **Job Title** Application Support Specialist **Role Summary** Provide end‑to‑end production support for banking applications, ensuring continuous service delivery through proactive monitoring, incident resolution, deployment coordination, and SLA compliance. **Expectations** - Meet or exceed predefined SLA targets for incident response and resolution. - Maintain high application availability and optimal performance. - Deliver accurate incident documentation and post‑incident reports (PIR/RCA). - Provide timely KPI dashboards and metrics to stakeholders. **Key Responsibilities** - Monitor application and infrastructure alerts via manual and automated processes. - Track support dashboards, user emails, and take corrective action per existing procedures. - Log, diagnose, and resolve production issues within SLA limits. - Escalate technical problems to specialized support teams for rapid resolution. - Execute technical deployments, upgrades, and migrations, managing vulnerability and obsolescence. - Coordinate major production releases and infrastructure change migrations. - Log, coordinate, and communicate high‑priority production incidents to all teams and stakeholders throughout the incident lifecycle. - Participate in technical incident review calls with regional and global teams to achieve SLA objectives. - Record business impact of incidents and communicate findings to stakeholders. - Conduct data quality checks and support updates to incident records as required. - Assist in generating PIR/RCA documentation and enforce model and data quality standards. - Create and maintain KPI dashboards and reports from monthly data sources. **Required Skills** - 3‑5 years of production support experience (banking preferred). - Proficiency with Linux, Windows, middleware, and Oracle databases. - Experience with monitoring tools (Dynatrace, Geneos), ServiceNow, Autosys. - Understanding of ITIL practices; ITIL Foundation certification a plus. - Scripting knowledge (Python, PowerShell, VBA) is advantageous. - Ability to build reports and dashboards using PowerBI, Excel, PowerPoint, or ServiceNow. - Strong communication, teamwork, and stakeholder management skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience). - ITIL Foundation certification or equivalent service‑management credential (preferred). - Vendor certifications for Linux, Windows, or Oracle databases are a plus.

Company Name: ALTEN Canada
Job Title: Test Automation Specialist
Job Description

Company Name: ALTEN Canada
Job Title: Business Intelligence Specialist
Job Description: Job Title: Business Intelligence Specialist Role Summary: Design, develop, and deploy Power BI reports and dashboards that meet business requirements, ensuring high performance, security, and compliance with governance standards. Expectations: Deliver end‑to‑end BI solutions, collaborate with project teams, support testing and UAT, maintain documentation, and continuously improve data models and visualizations. Key Responsibilities - Extract and transform data using Power Query from diverse sources, selecting appropriate storage and connectivity methods. - Profile, clean, and load data into Power BI, and build efficient data models with best‑practice relationships. - Create and optimize measures using M and DAX, tailoring solutions for performance and scalability. - Design intuitive, high‑performing reports and dashboards, applying advanced analytics and enabling data export where required. - Manage Power BI Service deployments: workspace configuration, dataset refresh schedules, and Row‑Level Security (RLS). - Connect reports to on‑premise data sources and troubleshoot connectivity issues. - Produce detailed documentation aligned with client standards and support system/UAT testing. - Participate in knowledge transfer and ad‑hoc assignments as project needs evolve. Required Skills - Proven experience as a Power BI Report Developer. - Strong command of Power Query (M), DAX, and data modeling best practices. - Deep understanding of Azure ecosystem, Power Platform, and SQL Server. - Expertise in performance tuning (measure optimization, relationship design, visual performance). - Familiarity with DirectQuery, Import, and hybrid connectivity modes. - Experience with dataset refresh, Power BI Service deployment, and RLS implementation. - Analytical problem‑solving, stakeholder communication, and collaborative teamwork. - Attention to detail and commitment to quality. Required Education & Certifications - Bachelor’s degree in Computer Science, Information Systems, Business Analytics, or related field. - Power BI certification (e.g., Microsoft Certified: Data Analyst Associate) highly preferred.

Toronto, Canada

Hybrid

13-11-2025

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