cover image
Cypress HCM

Cypress HCM

www.cypresshcm.com

3 Jobs

206 Employees

About the Company

At Cypress, we deliver top talent to your doorstep. Our nationwide reach and industry expertise help us precision-match candidates, saving you time and frustration. Our experts specialize in placing highly qualified employees, ensuring a perfect fit that not only boosts individual career paths but also enhances organizational productivity.

Listed Jobs

Company background Company brand
Company Name
Cypress HCM
Job Title
Sale Operations Manager
Job Description
**Job Title** Sales Operations Manager **Role Summary** Lead and execute sales operations initiatives that empower cross‑functional teams to scale. Provide analytical support for strategic planning, system and tool transformation, and risk mitigation to ensure successful program rollouts. **Expectations** - Deliver actionable insights to senior leadership for high‑impact initiatives. - Drive adoption of sales technology and data practices across the organization. - Own risk identification and resolution to maintain project timelines and quality. **Key Responsibilities** - Analyze and report on sales performance data to inform strategy. - Coordinate and support system/ tool transformation projects (e.g., CRM, analytics dashboards). - Monitor project risks, escalating and proposing mitigation plans. - Present findings and recommendations clearly to stakeholders. - Manage multiple priorities with minimal supervision, ensuring delivery within deadlines. **Required Skills** - SQL, Python, Tableau, advanced MS Excel, PowerPoint, Office 365. - Strong analytical and problem‑solving ability. - Effective data presentation and communication skills. - Cross‑functional collaboration and stakeholder management. - Time management, prioritization, and independent work. **Required Education & Certifications** - BA/BS in Business, Engineering, Information Systems, or related field. - 6+ years in consulting, data analytics, or operations. - Preferred: certifications in data analysis or business intelligence (e.g., Tableau Desktop Specialist, Microsoft Power BI).
New york, United states
Hybrid
Mid level
09-12-2025
Company background Company brand
Company Name
Cypress HCM
Job Title
Data Analyst
Job Description
**Job Title:** Data Analyst **Role Summary:** Leverage advanced SQL Server skills to design, develop, and maintain data structures and processes that power business intelligence and operational workflows. Deliver scalable analytics solutions through Power BI dashboards and Azure Data Factory pipelines, while ensuring data quality, security, and performance. **Expectations:** - Produce reliable, high‑performance SQL objects and data pipelines. - Enable data‑driven decision making through actionable visualizations. - Collaborate with cross‑functional teams to translate business requirements into technical solutions. - Continuously optimize and monitor data processes for accuracy and efficiency. **Key Responsibilities:** - Design, develop, and maintain SQL Server tables, views, stored procedures, functions, and indexing strategies. - Optimize query performance and enforce database integrity, security, and compliance. - Build, schedule, and govern Power BI dashboards and reports, including data modeling, DAX, Power Query, and refresh policies. - Create, orchestrate, and monitor Azure Data Factory pipelines, datasets, and data flows for data ingestion, transformation, and movement. - Gather and translate stakeholder requirements into functional data solutions. - Monitor data workflows, troubleshoot issues, and validate data accuracy. - Partner with operations, workforce, and strategy teams on automation, reporting, and process improvement initiatives. - Manage code versioning and collaboration using Git (branching, commits, pull requests). **Required Skills:** - 6+ years SQL experience (MS SQL Server, T‑SQL, stored procedures, views, functions, indexing, query tuning). - 2+ years data integration platform experience (Azure Data Factory preferred; SSIS, Boomi acceptable). - 2+ years Power BI development (data modeling, DAX/Power Query, refresh, governance). - Familiarity with version control using Git (branches, commits, pull requests). - Strong analytical and problem‑solving abilities with clear communication to technical and non‑technical audiences. - Understanding of workforce operations and data needs. **Preferred Skills:** - Power Automate workflow experience. - Exposure to data lake technologies (Hadoop), orchestration tools (Apache Airflow). - Big‑data exposure (Spark) and scripting (Python, R). - Knowledge of workforce planning, scenario analysis, and optimization techniques. **Required Education & Certifications:** - BS or MS in Statistics, Data Science, Mathematics, Economics, Computer Science, or related quantitative field, or equivalent practical experience. ---
Omaha, United states
Hybrid
Mid level
09-12-2025
Company background Company brand
Company Name
Cypress HCM
Job Title
Technical Support Engineer - UX
Job Description
**Job Title** Technical Support Engineer – UX **Role Summary** Provides end‑to‑end technical support for the ServiceNow platform. Acts as the final escalation tier, diagnosing and resolving complex issues, maintaining case flow, and collaborating with engineering, product, and operations teams to enhance customer satisfaction and product quality. **Expectations** - Resolve high‑priority, complex ServiceNow incidents with minimal escalation. - Maintain rigorous queue and case management, ensuring timely progression and quality. - Exhibit strong analytical, debugging, and communication skills across technical and non‑technical stakeholders. **Key Responsibilities** - Prioritize workload and design efficient workflow processes. - Perform quality checks on cases to keep them on track. - Deliver training on new product releases to internal teams and customers. - Interlock cross‑functionally (Engineering, Product Success, Readiness) to improve product and support processes. - Maintain deep technical expertise in assigned ServiceNow modules and use it to guide customers and peers. - Document and address coding or documentation gaps to aid support engineers and users. - Vet issues before escalating to engineering, diagnosing across the full technology stack. - Identify and resolve trend patterns in application issues and knowledge gaps. **Required Skills** - Expert troubleshooting and code‑level analysis for complex technical problems. - Proficient in JavaScript, HTML, CSS; familiarity with Java and database technologies preferred. - Understanding of SaaS products and integrated systems architecture. - Strong grasp of web application stack components. - Excellent case management, time‑management, and attention to detail. - Ability to research thoroughly, ask clarifying questions, and articulate solutions clearly. - Effective collaboration with engineers, escalation teams, and high‑value customer administrators/developers. - Proven ownership and proactive engagement in issue resolution. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or a related discipline. - Certifications in ITIL and/or ServiceNow platform (preferred). ---
Orlando, United states
Hybrid
10-12-2025