- Company Name
- FP Inc.
- Job Title
- Business Analyst - IT
- Job Description
-
Job title: Business Analyst – IT
Role Summary: Lead end‑to‑end requirements engineering for digital initiatives within a contract project. Drive requirement gathering, documentation, testing, and stakeholder collaboration to ensure successful, on‑time, and on‑budget delivery.
Expectations:
- Produce clear, traceable business and system requirements, user stories, and acceptance criteria.
- Facilitate discovery workshops with >15 stakeholders, synthesize feedback, and resolve issues before escalation.
- Maintain project artefacts (implementation plans, issue logs, process maps, FTE analyses).
- Partner with IT and business units to develop training plans and support user acceptance testing.
Key Responsibilities:
- Own detailed requirement phases: identify, track, and resolve business systems issues.
- Construct and maintain process maps, gap analyses, and data models (JSON/XML) to support requirements.
- Manage documentation (implementation plan, issues log, process maps, reports, FTE analysis).
- Identify risks, propose mitigation strategies, and keep projects within scope and budget.
- Conduct stakeholder workshops, large room facilitation, and consensus building.
- Develop and execute training plans for new/enhanced processes.
- Provide consulting on new initiatives and resolve escalated business‑system issues.
Required Skills:
- 3–10 years Business Analyst experience, preferably in Agile, project‑based environments.
- Expertise in requirements analysis, scope modelling, business process modelling, data requirements, business rules, NFRs, user stories, story mapping, and acceptance criteria.
- Strong analytical, problem‑solving, and conflict‑resolution abilities.
- Proficiency with tooling: Word, Excel, PowerPoint, Visio, JIRA/Confluence, Mural, Figma.
- Solid understanding of system integration concepts, APIs, and payload analysis (JSON/XML).
- Proven facilitation and presentation skills; experience managing large stakeholder groups (15–20+).
- Comfortable delivering on projects >$2 M and working on multiple concurrent initiatives.
- Excellent written and verbal communication, collaboration, and organizational skills.
Required Education & Certifications:
- Bachelor’s degree in Business, Finance, Engineering, Mathematics, or Sciences.
- Business Analysis certification (CBAP, CCBA, or equivalent) preferred.
- Master’s Certificate in Business Analysis or related discipline is an asset.
- Knowledge of accessibility standards and API testing (Postman) is a plus.