- Company Name
- UNICON International Inc.
- Job Title
- Qualtrics developer
- Job Description
-
**Job Title**: Qualtrics Developer
**Role Summary**:
Design, develop, and maintain Qualtrics dashboards, surveys, and integrations with external systems. Automate data flows, execute ETL and scripting, and provide data insights to business stakeholders. Ensure data quality, system performance, and compliance with privacy standards.
**Expectations**:
- Deliver high‑quality Qualtrics solutions on time.
- Maintain data integrity across all integrations.
- Communicate complex technical details to non‑technical stakeholders.
- Adhere to GDPR, CCPA, and internal security policies.
**Key Responsibilities**:
- Create & manage Qualtrics dashboards, applying filters, segmentation, and calculated fields.
- Automate scheduled report deliveries and validate vendor dashboards.
- Build, maintain, and test integrations between Qualtrics and external platforms (Salesforce, AWS S3, Snowflake, BigQuery, Adobe).
- Develop and schedule Python/SQL ETL scripts and Qualtrics Workflows (Actions, Webhooks).
- Perform data transformation, QA, and reconciliation for upstream and downstream data.
- Analyze survey invitation data, build pivot tables, and generate actionable insights.
- Manage analytics & integration backlog, prioritize tasks, and resolve incidents.
- Design surveys with advanced logic, display rules, quotas, randomization, and mobile/website feedback SDKs.
- Train business users on dashboard interpretation and data best practices.
- Document issues, root causes, and resolutions; work with vendors to ensure SLAs.
**Required Skills**:
- Proficiency in Qualtrics Platform: survey design, complex branching, embedded data, quotas, dynamic content, and Webhooks.
- Expertise in Qualtrics XM dashboards and XM Directory.
- Experience with Qualtrics API, RESTful integrations, OAuth2, and rate‑limit handling.
- Ability to connect Qualtrics to Salesforce, AWS S3, Snowflake, BigQuery, Adobe Experience Platform.
- Strong scripting: Python and SQL for ETL and automation.
- Familiarity with BI tools: Excel, Power BI, Tableau, Google Data Studio.
- Knowledge of data pipeline orchestration, real‑time streaming, and data quality assurance.
- Excellent analytical, problem‑solving, and stakeholder communication skills.
- Understanding of data privacy regulations (GDPR, CCPA).
**Required Education & Certifications**:
- Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or related field.
- Certifications in Qualtrics (e.g., Qualtrics Survey Solutions Certified Professional) and relevant data integration platforms are preferred.