Perficient

About the Company

Perficient is the leading global digital consultancy where great minds and great companies converge to boldly advance business. Our thousands of skilled strategists and technologists in the U.S., Latin America, India, and Europe shatter boundaries, obsess over outcomes, and forge the future.

We transform the world's biggest brands with award-winning solutions:
Strategy & Transformation
Customer Experience & Digital Marketing
Innovation & Product Development
Platforms & Technology
Data & Intelligence
Optimized Global Delivery

We partner with tech leaders to pioneer solutions in a dynamic digital world:
Adobe
AWS
Microsoft
Salesforce
...and more!

Our SMEs serve key sectors to tailor solutions to your industry and goals:
Healthcare
Financial Services
Insurance
Automotive
Manufacturing
Communications, Media & Technology
Consumer Goods
Retail & Distribution
Energy & Utilities
Life Sciences

Learn More: https://www.perficient.com/

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https://www.facebook.com/perficient/
https://www.instagram.com/perficient/
https://x.com/perficient
https://www.youtube.com/Perficient

Listed Jobs

Company Name

Perficient

Job Title

AI Strategist

Job Description

Job Title: AI Strategist Role Summary: Bridge business strategy and AI innovation by identifying, prioritizing, and executing high-impact AI solutions across industries, ensuring alignment with organizational goals and regulatory frameworks. Expectations: Translate enterprise objectives into scalable AI initiatives, drive end-to-end innovation from ideation to operationalization, and optimize cross-functional collaboration for measurable business outcomes. Key Responsibilities: - Lead AI opportunity identification through structured ideation sessions. - Define strategic use cases aligned with business goals, operational pain points, and compliance requirements. - Design and scope AI-driven solutions, including prototypes, pilots, and roadmaps. - Collaborate with engineering, architecture, and domain experts to ensure technical and business alignment. - Facilitate design thinking workshops and agile delivery processes. - Prioritize initiatives using ICE scoring, business value mapping, and KPIs like cost reduction and adoption rates. - Develop governance-compliant business cases, validate concepts through stakeholder demos, and measure pilot outcomes. - Maintain responsible AI standards and drive knowledge sharing across teams. Required Skills: - Industry expertise in healthcare, financial services, manufacturing, communications, sales/marketing, finance/accounting, or supply chain. - Proficiency in AI platforms (Writer, Salesforce, Pega) and frameworks (LangChain, LangGraph, N8N). - Cloud AI platforms (Google Vertex AI, AWS Bedrock, Azure OpenAI). - Collaboration tools (Miro, Confluence), data/storage systems (Postgres, Pinecone), and prompt governance (Portkey). - Project management (JIRA, GitHub) and business process modeling. - Strong communication, facilitation, and requirements elicitation skills. Required Education & Certifications: - Bachelor’s or Master’s in Computer Science, Data Science, Business, or related field. - 8+ years in digital transformation or AI strategy roles. Proven experience delivering AI projects in regulated environments. - Demonstrated understanding of AI/ML technologies, agentic workflows, and outcome-driven experimentation. - Certifications in AI governance or project management (preferred but not mandatory).

United states

Remote

16-10-2025

Company Name

Perficient

Job Title

Senior ServiceNow Developer - SPM, ITSM

Job Description

**Job Title:** Senior ServiceNow Developer – SPM, ITSM **Role Summary:** Lead end‑to‑end development of ServiceNow applications focused on Service Portfolio Management (SPM) and IT Service Management (ITSM). Drive design, coding, testing, deployment, and support while collaborating with solution architects, product owners, and cross‑functional teams. **Expactations:** - 5+ years of ServiceNow development experience, with comprehensive SPM/ITSM implementation background. - Proven ability to manage multiple concurrent projects, deliver quality code, and meet schedules. - Strong consulting mentality: clear communication, stakeholder engagement, and documentation. **Key Responsibilities:** 1. Participate in requirement elicitation, technical design, and solution architecture discussions. 2. Develop and extend core SPM modules (Demand, Strategy & Goal, Capacity, Planning, Project) and ITSM modules (Incident, Request, Problem, Change). 3. Configure CMDB and enforce ITIL best practices. 4. Write GlideScript, JavaScript, and client‑side scripts; create tables, workflows, UI policies, and scripts. 5. Integrate ServiceNow with external systems via REST and SOAP APIs. 6. Build dashboards, reports, and performance analytics using Performance Analytics and Reporting. 7. Apply AI capabilities to enhance automation, predictive analytics, and decision support. 8. Produce technical documentation, release notes, and provide training to end‑users. 9. Conduct peer code reviews, debug, and troubleshoot issues, including root‑cause analysis. 10. Participate in Agile/Scrum ceremonies, manage sprint backlogs, and deliver increments. **Required Skills:** - ServiceNow platform – full-cycle development, SPM & ITSM modules. - JavaScript, GlideAPI, ServiceNow scripting (client, server). - CMDB design and data model knowledge. - REST & SOAP integration. - Dashboards, Performance Analytics, and reporting. - AI/ML on ServiceNow (e.g., predictive routing, virtual agents). - Agile/Scrum experience. - Strong debugging, problem‑solving, and analytical skills. - Excellent verbal and written communication. - Consulting mindset and stakeholder collaboration. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, Engineering or related field. - ServiceNow Certified Application Developer (CAD) and at least one of: - Certified ServiceNow System Administrator (CSA) - Certified ServiceNow Platform Developer V2 (optional) - (Preferred) Certifications in ITIL foundation and/or ServiceNow ITSM or SPM. ---

Alpharetta, United states

On site

Senior

29-10-2025