- Company Name
- MetLife
- Job Title
- Director - Workforce Authentication Services
- Job Description
-
**Job Title**
Director – Workforce Authentication Services
**Role Summary**
Lead and grow a high‑performance identity engineering team focused on delivering secure, scalable workforce authentication solutions across the enterprise. Own the strategy, roadmap, and technical direction for IAM, modern authentication protocols, and cloud‑based IDP services. Act as product owner and technical authority, collaborating with security, engineering, and business stakeholders to align identity initiatives with organizational goals.
**Expectations**
- Drive continuous improvement of IAM practices, ensuring reliability, performance, and security of authentication platforms.
- Deliver on roadmap milestones, maintain high quality of integrations, and meet SLAs for identity services.
- Mentor and develop team members, fostering a culture of innovation and accountability.
- Communicate complex technical concepts clearly to non‑technical audiences and influence decision‑making at executive level.
**Key Responsibilities**
- Manage, coach, and grow a team of IAM engineers; set goals, conduct performance reviews, and support career development.
- Define and enforce IAM standards, processes, and automation for monitoring, alerting, logging, testing, and documentation.
- Create and maintain IAM roadmaps aligned with Global Security, line‑of‑business, and architecture teams.
- Deliver secure, scalable identity platform integrations using modern authentication patterns (SAML, OAuth, OpenID Connect, SSO, MFA).
- Consolidate disparate identity stores and IDP technologies, simplifying the ecosystem and driving migration to new platforms.
- Partner with AD, cloud, and engineering teams to validate and implement IAM solutions in an agile environment.
- Evangelize IAM best practices; provide training, publish knowledge, and raise the technical bar across the organization.
- Apply security, operational, and resiliency architecture principles to protect user and application data.
**Required Skills**
- 7+ years in security with deep IAM experience building/operating enterprise‑scale identity solutions.
- 5+ years hands‑on with SAML 2.0, OAuth, OpenID Connect, SSO, MFA, and cloud security.
- 3+ years working on Azure cloud platforms; experience with Azure AD, Entra ID, GPOs, Quest tools.
- Expertise in Active Directory, identity federation, and IDaaS solutions.
- Strong analytical and problem‑solving skills with data‑driven decision making.
- Excellent communication, leadership, and influencing abilities.
- Familiarity with DevSecOps, Agile, API security, and web application management.
- Knowledge of insurance or financial industry security requirements.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
- Relevant security certifications preferred (e.g., CISSP, CISM, or equivalent).