Raas Infotek

About the Company

Raas Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business.
For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customer's business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our commitment, value and customer focus - and their trust in us.
Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients.
In order to meet the expectations of our clients and our business goals, Raas's Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients.
We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool.

Listed Jobs

Company Name

Raas Infotek

Job Title

Senior Windows Administrator

Job Description

California, United states

On site

Senior

16-09-2025

Company Name

Raas Infotek

Job Title

Business analyst (Oil & Gas)

Job Description

**Job Title:** Business Analyst – Oil & Gas **Role Summary:** Analyze and improve oil‑and‑gas business processes by gathering requirements, translating them into functional specifications, and bridging communication between business stakeholders and technical teams to ensure solutions meet strategic objectives. **Expectations:** - Deliver accurate, well‑documented requirements on schedule. - Facilitate clear, ongoing collaboration between business and IT. - Support solution design, testing, and change management to achieve project goals. - Conduct feasibility and impact analyses to guide decision‑making. **Key Responsibilities:** - Conduct stakeholder interviews and workshops to capture business needs. - Document functional specifications and process maps. - Evaluate existing processes, identify improvement opportunities, and recommend enhancements. - Act as liaison between business users and development teams throughout the project lifecycle. - Assist in solution design, validate proposed changes, and perform feasibility studies. - Participate in user acceptance testing (UAT) and support change‑management activities. - Monitor project progress, track deliverables, and ensure alignment with business objectives. **Required Skills:** - Business analysis methodologies (e.g., BABOK, Agile, Waterfall). - Strong analytical and problem‑solving abilities. - Excellent written and verbal communication; stakeholder facilitation. - Proficiency in requirements documentation tools (e.g., JIRA, Confluence, MS Visio). - Understanding of oil‑and‑gas industry processes and terminology. - Ability to conduct feasibility, impact, and risk assessments. - Detail‑oriented with strong organizational and time‑management skills. **Required Education & Certifications:** - Bachelor’s degree in Business Administration, Engineering, Petroleum Studies, or related field. - Preferred: Certification such as CBAP, CCBA, PMI‑PBA, or equivalent business analysis credential.

Calgary, Canada

On site

19-09-2025

Company Name

Raas Infotek

Job Title

Next JS Developer (UI)

Job Description

**Job Title:** Next.js Developer (UI) **Role Summary:** Develop and optimize enterprise-level web applications using Next.js/React frameworks, focusing on UI design, performance, and scalable architecture. **Expectations:** - Enterprise web application architecture and design experience. - Proficiency in Next.js/React development for enterprise systems. - Expertise in UI design patterns, performance optimization, and front-end technologies. - Client and team management experience. **Key Responsibilities:** - Design reusable React components and manage client-side state, implementing SSR/CSR as needed. - Develop UI applications with Next.js, integrating e-commerce platforms and CMS systems. - Implement micro frontends, component-driven design, and architectural principles. - Build Experience Layer APIs with Node.js or its frameworks. - Collaborate cross-functionally and communicate effectively with global teams. **Required Skills:** - Advanced proficiency in Next.js, React, TypeScript. - Working knowledge of HTML5, CSS, GraphQL (Apollo Server). - Familiarity with Nx, Turborepo, Storybook, Prettier. - Experience with Web Component Spec frameworks and SSR/CSR optimization. **Required Education & Certifications:** Not specified.

Calgary, Canada

On site

19-09-2025

Company Name

Raas Infotek

Job Title

Salesforce Engineer with Service Cloud Voice experience

Job Description

**Job Title:** Salesforce Engineer with Service Cloud Voice Experience **Role Summary:** Senior Salesforce engineer responsible for designing, developing, and integrating Service Cloud Voice, Agentforce AI, Amazon Connect, and Verint WFM solutions to enhance contact center operations. **Expectations:** - Deliver enterprise‑grade Salesforce code and configurations. - Lead development initiatives, mentor junior developers, and enforce best practices. - Drive continuous improvement of contact‑center KPIs (AHT, FCR, CSAT). **Key Responsibilities:** 1. Design, code, and deploy Apex, SOQL/SOSL, Lightning Web Components, Visualforce, and Flows. 2. Configure and extend Salesforce Service Cloud (Case Management, Omni‑Channel, Service Console, Knowledge, automation). 3. Implement Agentforce AI solutions (chatbots, AI‑assisted routing, case classification). 4. Integrate Amazon Connect with Service Cloud Voice for contact‑center enablement. 5. Integrate Verint Workforce Management with Service Cloud for scheduling and adherence. 6. Develop and maintain secure, scalable Salesforce architecture and patterns. 7. Build and maintain CI/CD pipelines using GitLab, scratch orgs, packages, and DevOps tooling. 8. Consume and expose Salesforce APIs (REST, SOAP, Bulk, Streaming) for enterprise integrations. 9. Collaborate in Agile/Scrum teams with product owners, BAs, and QA. 10. Conduct code reviews, enforce secure coding practices, and mentor peers. **Required Skills:** - 5+ years of Salesforce engineering experience (Apex, SOQL/SOSL, Lightning Web Components, Visualforce, Flows). - Deep expertise in Salesforce Service Cloud (Case Management, Omni‑Channel, Service Console, Knowledge, automation). - Proven experience with Agentforce AI, Amazon Connect, and Service Cloud Voice integration. - Experience integrating Verint WFM with Service Cloud. - Advanced knowledge of Salesforce development architecture patterns and secure coding. - Proficiency with Salesforce APIs (REST, SOAP, Bulk, Streaming). - Skilled with GitLab, CI/CD pipelines, scratch orgs, packaging, and DevOps tools. - Familiarity with enterprise systems in Inventory, Commerce, Payments, and Order Management. - Strong Agile/Scrum experience, leadership, mentorship, and problem‑solving abilities. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or related field. - Salesforce certifications: Platform Developer II or higher; Service Cloud Consultant; preferred Salesforce Certified Technical Architect (TCA) or Application Architect (ACA).

Vancouver, Canada

On site

Mid level

19-09-2025