Virtual Connect Solutions

About the Company

At Virtual Connect, we specialize in providing top-notch virtual assistant support to professionals and businesses looking to delegate administrative tasks and focus on high-impact activities. Our experienced virtual assistants are skilled in a wide range of services, including calendar management, email handling, research, social media management, and more.

Listed Jobs

Company Name

Virtual Connect Solutions

Job Title

RAID Tool Specialist

Job Description

Job title: RAID Tool Specialist Role Summary: Architect, develop, and maintain rating and allowance controls using Mobileum RAID v8.2.10. Lead design from concept to deployment, ensuring compliance, data integrity, and seamless integration with existing processes. Collaborate across teams to support revenue assurance objectives. Expectations: - Deliver functional controls on schedule with high accuracy. - Proactively identify and resolve system and logic issues. - Maintain clear, up‑to‑date documentation. - Act as subject matter expert for RAID tool usage and best practices. Key Responsibilities: - Design and build rating and allowance controls from scratch in RAID v8.2.10. - Configure and customize RAID tool settings to meet project requirements. - Implement schema changes to support new control development. - Identify potential risks, design robust controls to mitigate them, and troubleshoot logic or data accuracy problems. - Collaborate with cross‑functional teams to align controls with business and technical needs. - Lead deployment of controls, ensuring smooth integration with existing processes. - Contribute to continuous process improvement and maintain comprehensive documentation. Required Skills: - Hands‑on experience with Mobileum RAID v8.2.10. - Strong knowledge of the RV module and its application in control development. - Background in revenue assurance, rating, or allowance development. - Proficiency in integration, design, and troubleshooting of complex control logic. - Excellent analytical, problem‑solving, and communication abilities. - Ability to work independently and collaboratively in a fast‑paced environment. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Systems, Finance, or related field. - Relevant certifications (e.g., Revenue Assurance, SAP, or RAID tool) are a plus but not mandatory.

Preston, United kingdom

On site

11-12-2025

Company Name

Virtual Connect Solutions

Job Title

Senior Business Assurance Manager

Job Description

**Job title:** Senior Business Assurance Manager **Role summary:** Lead enterprise-wide business assurance activities to safeguard revenue and operational performance. Partner with CFU stakeholders to conduct end‑to‑end product assessments, risk and control reviews, and root‑cause analysis, delivering insights that shape business decisions and strengthen governance. **Expectations:** - Engage across a broad range of CFU stakeholders to set assurance expectations. - Perform comprehensive product assessments and risk/control reviews. - Translate findings into actionable recommendations for coverage and controls. - Own root‑cause analysis and collaborate with Control Operations & Recovery for resolution. **Key responsibilities:** - Conduct end‐to‐end product assessments and risk/control reviews. - Identify gaps, recommend coverage improvements and define controls. - Perform root‑cause analysis and manage corrective actions with Control Operations/Recovery. - Measure process effectiveness and drive continuous improvement. - Build and maintain stakeholder relationships at senior levels (D & C). - Communicate complex assurance impacts and financial insights to senior executives. - Oversee data discovery, analysis, reconciliation, and reporting. **Required skills:** - Significant telco assurance experience. - Deep knowledge of business/revenue assurance concepts and methodology. - Risk management, governance and compliance expertise. - Advanced data discovery, analysis, and reconciliation skills (expert in analytical data analysis). - Proficiency in PL/SQL and analytical tools. - Strong financial analysis and insight delivery. - Excellent communication, influencing, and stakeholder management. - Customer‑excellence mindset with a focus on improvement. - Proficient in Microsoft Office (Excel, PowerPoint, Visio). - Planning and scheduling aptitude. **Required education & certifications:** - Bachelor’s degree in Business Administration, Finance, Information Systems, or related field (required). - Professional certification preferred: BQF Level+ or Six Sigma Green Belt (or higher).

Preston, United kingdom

On site

Senior

08-01-2026