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Affinity

Affinity

affinity-group.ca

18 Jobs

113 Employees

About the Company

Welcome to Affinity Group -- your trusted partner in business and technology consulting. As a carbon-neutral company certified by ClimatePartner and recognized by the Globe and Mail as one of Canada's fastest-growing companies, we are dedicated to delivering an unrivalled experience for our employees, consultants, and clients.

Professional Excellence Across Disciplines:
- Cyber Security Solutions: Protecting your operations with cutting-edge security measures.
- Data Analytics and Business Intelligence: Transforming data into strategic insights.
- Digital Transformation: Pioneering digital innovations to future-proof your business.
- Enterprise Applications: Streamlining business processes through advanced software solutions.
- Project Management: Delivering projects with precision and efficiency.
- Technology Strategy & Architecture: Crafting robust IT frameworks to support scalable growth.

Delivering Tailored Solutions: We provide flexible, bespoke solutions designed to meet the specific demands of your business, driving your success forward with precision and innovation.

Global Reach with Affinity International: Expand your capabilities with our international talent solutions. Discover how we bring global expertise to your local and international projects at affinity-group.ca/international-companies.

Empowering Our Consultants: We are committed to facilitating professional growth and success. Explore a wide array of job opportunities through our referral program, AffinityEARN. Find your next challenge on our jobs page at affinity-group.ca/jobs or LinkedIn.

Ready to Enhance Your Business? Contact us today to discuss how we can support your goals. Email us at Sales@affinity-group.ca for inquiries and solutions tailored to your needs.

Join the innovative and supportive environment at Affinity Group, where we transform challenges into opportunities and individual potential into achievements. Discover more about how we can collaborate on our website below!

Listed Jobs

Company background Company brand
Company Name
Affinity
Job Title
ServiceNow Business Analyst
Job Description
Job Title: ServiceNow Business Analyst Role Summary: Business analysis support for an enterprise ServiceNow platform, focusing on maintenance, enhancements, and strategic initiatives to align solutions with business needs and digital transformation goals. Expectations: - Lead business analysis activities and ensure ServiceNow solutions meet industry best practices. - Translate stakeholder needs into actionable specifications, conduct PIAs, and facilitate workshops. - Maintain documentation, process maps, training materials, and support continuous improvement of service delivery. Key Responsibilities: - Elicit, analyze, and document requirements from stakeholders and lines of business. - Identify gaps, develop actionable specifications, and document system integration requirements. - Conduct Privacy Impact Assessments and facilitate multi‑stakeholder workshops. - Create and update requirements documentation, process maps, and training materials. - Collaborate with product managers, UX designers, developers, and Agile teams to improve services and workflows. - Provide subject‑matter expertise and knowledge transfer to project teams. - Support modernization of service delivery using ServiceNow and ITSM technologies. Required Skills: - 3+ years of Business Analysis experience with ServiceNow modules (Catalog, Finance, HAM, CSDM, ECP, CSBC, ITSM, Projects, SAM). - Strong facilitation and workshop leadership skills. - Experience with Agile development environments. - Ability to work cross‑organizationally across diverse business units. - Systems thinking and understanding of interconnected service ecosystems. - Excellent communication, documentation, and stakeholder management skills. - Experience in public‑sector contracting environments. Required Education & Certifications: - Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience). - ServiceNow Certified Implementation Specialist or equivalent ITSM platform certification preferred.
Vancouver, Canada
On site
Junior
22-12-2025
Company background Company brand
Company Name
Affinity
Job Title
Senior Business Analyst
Job Description
**Job Title:** Senior Business Analyst **Role Summary:** Seasoned Business Analyst with 10+ years of experience driving strategic, AI‑adjacent initiatives in Architecture, Engineering, and Construction (AEC) environments. Responsible for eliciting, analyzing, and documenting business requirements, developing process models, and translating operational needs into automation and data‑driven solutions to improve financial performance and project delivery. **Expectations:** - Deliver accurate, executive‑ready business requirements and workflow artefacts within tight timelines. - Enable data‑based decision‑making through robust business cases tied to margin, utilization, WIP, and cycle‑time improvements. - Foster alignment among Project Managers, Discipline Leads, Principals, and senior leadership in ambiguous, early‑stage projects. **Key Responsibilities:** - Elicit, analyze, and document business requirements for AEC project delivery. - Create current‑state and future‑state workflow diagrams, process maps, and gap analyses. - Produce Business Requirement Documents (BRDs), use cases, success metrics, and non‑functional requirements specific to BIM, CAD, Revit, and related systems. - Develop business cases linking operational changes to financial metrics (margin, utilization, WIP, write‑offs). - Translate AEC operational challenges into requirements for AI/automation, data platforms, and document‑intelligence solutions. - Prepare high‑quality, executive‑ready deliverables for prioritization and downstream execution. - Facilitate workshops and structured discussions to achieve clarity, consensus, and decision‑making. - Collaborate closely with Project Managers, Discipline Leads, Principals, and operational leadership. **Required Skills:** - Deep knowledge of AEC processes, BIM, CAD, Revit, construction drawings, specifications, and IFCs. - Strong analytical and documentation skills; expert in BRDs, use cases, and process modeling. - Proven ability to develop financial business cases and link requirements to performance metrics. - Excellent stakeholder engagement and facilitation abilities across senior technical and business audiences. - Ability to operate in ambiguous, early‑stage initiatives and impose structure quickly. - Proficiency with workflow mapping tools and requirement‑management software. **Required Education & Certifications:** - Bachelor’s degree in Business Administration, Engineering, Architecture, Construction Management, or related field. - Relevant certifications (e.g., CBAP, PMI‑PBA, Certified Scrum Product Owner) preferred but not mandatory.
British columbia, Canada
On site
Senior
09-01-2026
Company background Company brand
Company Name
Affinity
Job Title
Services Architect
Job Description
Job title: Services Architect Role Summary: Design and deliver an integrated Service Model for a healthcare client, aligning IT services across multiple providers and internal teams. Lead discovery, future-state architecture, documentation, validation, and governance to support operational alignment, procurement, and transformation initiatives. Expectations: - Own end-to-end service architecture, ensuring alignment with enterprise standards and contractual obligations. - Produce architecture artifacts, executive briefs, and a comprehensive Service Integration Architecture Package. - Facilitate stakeholder validation and knowledge transfer. Key Responsibilities: - Conduct discovery workshops, current‑state analysis, and inventory of services, interfaces, and dependencies. - Define future‑state service integration models, boundaries, governance structures, and roles for retained and outsourced functions. - Develop service blueprints, interaction maps, integration workflows, and architectural diagrams (UML, BPMN, swim‑lane). - Recommend technical standards, APIs, protocols, and governance for integration. - Prepare technical documentation, service catalog, and operational procedures. - Coordinate with procurement, service management, and business analysts to ensure contractual and governance compliance. - Facilitate validation sessions, refine documentation, and deliver the final architecture package. - Create executive‑ready presentations, decision logs, and briefing notes. - Perform risk, dependency, and impact analysis; support portfolio planning and investment decisions. - Provide weekly status reports and participate in steering committee meetings. Required Skills: - Expertise in IT service architecture, end‑to‑end service modeling, and SIAM principles. - Deep knowledge of TOGAF, Zachman, ITIL, COBIT, and enterprise architecture frameworks. - Proficient in creating architectural diagrams (UML, BPMN, swimlanes) and service blueprints. - Experience with ServiceNow, ITSM/ITOM platforms, and cloud/on‑prem hybrid service models. - Strong analytical, problem‑solving, and strategic thinking abilities. - Excellent communication, stakeholder facilitation, and documentation skills. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). - Certified TOGAF 9 Practitioner preferred. - ITIL® V4 Foundation or equivalent ITSM certification preferred. - PMP or equivalent project management certification is a plus.
Burnaby, Canada
Remote
13-01-2026
Company background Company brand
Company Name
Affinity
Job Title
ServiceNow Quality Assurance Analyst
Job Description
**Job Title:** ServiceNow Quality Assurance Analyst **Role Summary:** Leads manual and assistive automated testing of ServiceNow platform enhancements, configurations, and integrations to ensure compliance with business, technical, and regulatory requirements within an Agile delivery environment. **Expectations:** - 5+ years of dedicated ServiceNow QA experience with strong focus on manual testing. - Proven ability to design, execute, and document test cases for ServiceNow modules, workflows, and integrations. - Competence in defect lifecycle management and collaboration with cross‑functional teams. - Familiarity with Agile ceremonies (sprint planning, backlog refinement, retrospectives). **Key Responsibilities:** - Design and execute manual test cases for ServiceNow enhancements, configurations, and integrations. - Contribute to automated testing where applicable (regression and repeatable scenarios). - Validate ServiceNow workflows, catalog items, forms, scripts, and integrations against documented requirements. - Perform functional, regression, integration, and UAT support. - Identify, document, and track defects through resolution with development and delivery teams. - Participate in backlog refinement, sprint planning, and retrospectives. - Collaborate with Business Analysts to ensure testable, clear requirements. - Align testing activities with enterprise quality standards and release management processes. - Maintain testing documentation: test plans, test cases, scripts, and execution results. - Test across specified ServiceNow modules: Finance & HAM, Service Catalog & SAM, Data & ECP, Security Incident Response, Customer Service Business Case. **Required Skills:** - Manual testing of ServiceNow configurations, workflows, and integrations. - Experience with automated testing frameworks (basic exposure). - QA methodology, test case design, defect tracking, and reporting. - Agile delivery methodology. - Strong analytical skills; ability to identify edge cases and risks. - Excellent written and verbal communication; cross‑team collaboration. **Required Education & Certifications:** - Minimum of a bachelor’s degree in Computer Science, Information Technology, or equivalent work experience. - Relevant ServiceNow certifications (e.g., ServiceNow Certified System Administrator or ServiceNow Certified Application Developer) preferred but not mandatory.
Vancouver, Canada
On site
Mid level
13-01-2026