Altis Recruitment

11 Jobs

258 Employees

About the Company

Altis Recruitment is a recognized leader in the delivery of recruitment and staffing services across Canada. We place qualified job seekers in temporary, contract and permanent positions within Finance and Accounting, Construction, Property Management, Administrative Support, Human Resources, Communications, Medical/Health Professionals and Information Technology, among others.

Listed Jobs

Company Name: Altis Recruitment
Job Title: Bilingual Administrative Assistant
Job Description: **Job Title** Bilingual Relocation Advisor (French/English) **Role Summary** Provide end‑to‑end relocation support to transferees, handling inquiries via email, phone, live chat, and video; conduct planning sessions; manage expense requests; maintain detailed case documentation; and perform administrative tasks to ensure smooth contact‑centre operations while meeting service level agreements. Eligible for enhanced Canadian security clearance. **Expectations** - Deliver accurate, courteous service that aligns with inclusion, authenticity, and diversity values. - Meet or exceed defined service level agreements and response times. - Manage multiple client requests efficiently, prioritizing workload. - Work both independently and collaboratively, exercising sound judgment. - Identify and propose process improvements to enhance service quality. **Key Responsibilities** - Respond to transferee inquiries about benefits, entitlements, expense management, and the secure relocation portal. - Conduct 30‑minute planning sessions (phone or video) for various move types (initial assignment, on‑assignment, domestic, unaccompanied, first moves). - Review, approve, and process cash‑advance requests and expense reimbursement claims per policy. - Record comprehensive case notes and maintain up‑to‑date relocation files for each client. - Perform administrative duties supporting contact‑centre efficiency (data entry, reporting, scheduling). - Monitor and adhere to security protocols required for enhanced clearance. **Required Skills** - Bilingual proficiency in English and French (spoken and written). - Strong customer‑service communication across phone, email, live chat, and video platforms. - Excellent organization and time‑management abilities; capacity to handle high volume of requests. - Proven ability to work in a fast‑paced environment and meet SLA targets. - Self‑starter with initiative; capable of both independent and team work. - Sound judgment and problem‑solving skills. - Basic computer literacy (MS Office, CRM/portal systems). **Required Education & Certifications** - High school diploma or equivalent (post‑secondary education preferred). - Eligibility to obtain an enhanced Security Clearance (Canadian government). - Any relevant certification in customer service or relocation support is a plus.

Ottawa, Canada

On site

19-09-2025

Company Name: Altis Recruitment
Job Title: Customer Support Specialist
Job Description: Job title: Customer Support Specialist Role Summary: Provide bilingual (French/English) relocation support to individuals and families, guiding them through policies, benefits, expense claims, and secure portal usage, while maintaining accurate case notes and administrative efficiency. Expactations: Deliver timely, professional assistance; uphold confidentiality and compliance; work independently and collaboratively; demonstrate cultural sensitivity and commitment to inclusion; meet service‑level metrics and policy adherence. Key Responsibilities: • Conduct 30‑minute advisory calls covering initial assignment, domestic, and other relocation types. • Provide guidance via phone, email, live chat on benefits, policies, and portal use. • Review, approve, and process expense claims according to policy. • Maintain accurate, compliant case documentation. • Handle administrative tasks to support contact‑center operations. Required Skills: • Bilingual fluency in French and English (verbal & written). • Strong customer‑service and communication abilities. • Highly organized, detail‑oriented, able to manage multiple tasks. • Comfortable working independently and as part of a team. • Experience in a fast‑paced, service‑driven environment. • Commitment to inclusion, diversity, and high‑quality support. Required Education & Certifications: • High school diploma or equivalent; or related experience. • Eligibility to obtain enhanced security clearance.

Ottawa, Canada

On site

30-09-2025

Company Name: Altis Recruitment
Job Title: Business Strategy Analyst
Job Description: **Job Title:** Business Strategy Analyst **Role Summary:** Supports strategic initiatives in investment management via market research, data analysis, and cross-functional collaboration. Focuses on delivering insights to senior leadership through analytical projects and strategic documentation. **Expectations:** 5+ years in business strategy, analytics, or consulting within financial services, banking, insurance, fintech, or corporate strategy roles. **Key Responsibilities:** - Lead business strategy and market research projects to support organizational goals. - Design and execute complex data and competitive analysis, defining project scope/methodology. - Translate findings into actionable recommendations for senior management. - Monitor industry trends to identify opportunities and risks. - Collaborate with cross-functional teams to align strategy with operational execution. - Author white papers, business cases, and strategic presentations. **Required Skills:** - Advanced data interpretation and problem-solving capabilities. - Proficiency in business storytelling to present insights effectively. - Advanced Excel and PowerPoint skills; experience with Power BI/Tableau. - Strong written/verbal communication for cross-team collaboration. **Required Education & Certifications:** - Undergraduate degree in Business, Economics, Finance, or related field. - MBA or Master’s degree preferred (not mandatory).

Company Name: Altis Recruitment
Job Title: Senior Strategy Consultant
Job Description: Job Title: Senior Strategy Consultant Role Summary: Support enterprise-level transformation initiatives by aligning Canadian operations with global strategic priorities, analyzing business cases, and synthesizing insights for executive decision-making. Expectations: 7–10 years in management consulting, corporate strategy, or business transformation roles, preferably within Big 4 or Tier-2 consulting firms. Key Responsibilities: - Advise on strategic planning, operating model design, and cross-functional alignment for transformation programs. - Conduct research and analysis to develop business cases, operating model options, and implementation roadmaps. - Prepare concise, data-driven presentations and summaries for senior stakeholders. - Coordinate with cross-functional, cross-border teams and external consultants to integrate deliverables. - Support change management and communication strategies to enable initiative adoption. Required Skills: Advanced analytical and problem-solving capabilities; strong presentation and storytelling skills; collaboration and influence across senior stakeholders; advanced proficiency in PowerPoint and Excel; familiarity with Power BI/Tableau preferred. Required Education & Certifications: Not specified.

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